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Business Strategy and Operations Analyst
πŸ“Š Really an Analyst πŸ“Š

Cardinalcommerce is hiring a
Business Strategy and Operations Analyst

The Business Strategy and Operations (BSO) Analyst is part of a larger Global Product team providing contributions to internal and external clients which have a meaningful impact to Cardinal’s core business goals and objectives in maintaining excellence in authentication and data solution leadership and competitive differentiators in a cross-platform support model. This role supports the Director of Business Strategy & Operations (BSO) with identifying and remedying accountability for critical people and business processes throughout the organization. This role spans many types of activities, from strategic to tactical.

What You'll Do:
● Support product strategy and business requirement for new features or products related to managed card network connections
● Gather and communicate key messages about upcoming network program changes and effectively routes internally to many diverse functional stakeholders
● Conduct basic specification and bulletin announcement analysis and actively seeks network and market input data as a source of product alignment with network program insights
● Participates in working sessions to assess gaps, roadblock, and bottlenecks
● Participates in planning sessions to define strategic, operational, and organizational processes and documents/updates business processes as needed
● Provides cross-functional support and bridges organizational gaps between different functional groups, most often between engineering, key management & security, operations and support through Agile ceremonies and core principles
● Support continuous improvement of network program rule oversight, certification team functions and product post-commercialization
● Create, maintain, and monitor sustainable relationships with internal and external stakeholders at Cardinal, Visa, and other network partners
● Analyze and drive strategic improvements, including increasing the success of existing network connections to managing new key performance metrics and future third-party network connections against department priorities and features

What we need you to have:
● Minimum of a Bachelor’s Degree in Business and/or Product Management or similar field of study
o In lieu of degree, a high school diploma/equivalent with four or more years related experience and/or training or equivalent combination of education and experience will be considered
● 2+ years of experience in a B2B or client management role
● 3+ years of project management experience
● Strong written and verbal skills on communicating to cross-functional teams and external clients

What we would love for you to have:
● Knowledgeable in ecommerce and digital payments preferred
● Basic knowledge surrounding Agile principles and ceremonies
● Experience with tools such as: JIRA, Confluence, Lucid, Kibana, Roadmunk

Physical Requirements:
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms. Cardinal/Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Cardinal/Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

How to Apply?
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