At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.
The Revenue Operations team is situated at the heart of Lyft’s business and acts as the “glue” for the organization, working with/across all cross-functional teams, Lines of Business, and with our Executives to align and deliver on our business objectives. We are a dynamic, fast-paced team that is responsible for Rideshare P&L management, tackling complex marketplace and operational challenges, understanding the interconnectedness of our business, shaping critical business decisions, developing detailed business plans, identifying strategic opportunities, and executing actions/plans to achieve our company objectives.
As the Senior Market Insights Manager, you will be responsible for leading a team of analysts on the Market Insights team. This team has a large scope and is responsible for analyzing and understanding business/market performance, trends, and insights. You will lead/coordinate hypothesis-driven analysis to root cause issues, develop/coordinate operational plans and inform investment allocation decisions to address business objectives, generate weekly business summaries for executives, and develop market-specific growth strategies. This team is responsible for reporting and educating xfn partners and Executive leadership on the health of our business. The team is also responsible for partnering with our other Lines of/Business and for driving / coordinating our business response to exogenous events with our xfn partners (e.g. Compliance, Legal, Pricing & Policy teams)
To be successful as the Senior Market Insights Manager, you have a very strong background in analytics, a track record of managing high-impact teams, excellent problem-solving skills, and demonstrated ability to think strategically, ruthlessly prioritize, make challenging trade-offs, and can connect the dots via a well-formed understanding of the most pressing issues/opportunities to key shareholders. While you’ll work closest with the other RevOps teams, you will also work with multiple cross-functional stakeholders both centralized and distributed, to understand all aspects of running and managing a market across riders, drivers, and marketplace balance.
Lyft is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
Until further notice, Lyft employees working in the United States and Canada in any capacity (on a daily or hybrid schedule, remote, or as a visitor) are required to provide proof that they are fully vaccinated and up to date against COVID-19. Fully vaccinated and up to date means an employee has: 1) received all recommended doses in a primary series of COVID-19 vaccine; and 2) either has received a booster dose or is not yet eligible to receive a booster dose but will do so when eligible. Lyft will maintain records associated with your vaccination history in a way that is compliant with all relevant Federal, state and local laws. Exceptions to this requirement are employees who require religious or medical exemption as approved through Lyft's accommodations process. New employees must provide proof of full vaccination or receive an accommodation exception approval prior to their start date.
For candidates living in Colorado the expected base pay range is $168,410-$197,800 and depending on a variety of non-discriminatory factors, including qualifications, experience and geographic location.