Wait, What Do You Do?

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. If you want to do more, because you care, we want you on our team. EVERYTHING YOU NEED TO KNOW Working within our exciting Waste Network Operations department, you have the chance to join the team as a Catchment Lead. We are currently hiring for 2 positions (1 x permanent contract, 1 x 12-month contract). In this role you will predominantly ensure the effective operation of the Sewerage Network within Central Midlands area from our Minworth site. You will be delivering full compliance on every from Health and Safety to regulatory and company standards. Furthermore, you will get focus on the needs of our customers by delivering ‘right first time’ solutions and you will implement initiatives within the sewerage networks to aid improvements to our performance measures and serviceability. You’ll have daily activities too, such as managing and enhancing our internal and external relationships with all key parties, carrying out work place audits to monitor our contractors compliance. So, if you own a full UK driving license and possess great communication skills & experience working with contract partners and great working then please keep reading. Your key accountabilities in helping us will be: <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Lead and promote a safe working environment to achieve Goal Zero whilst ensuring all quality standards are met.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Improve customer experience to reduce written complaints by proactively owning and resolving all customer service issues.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Through workplace audits, monitor contractor’s compliance against the requirements of the contract with particular emphasis on meeting health and safety, work quality and regulatory reporting standards.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Ensure all internal flooding incidents within catchment have been dealt with and investigated in accordance with company standards and where necessary appropriate mitigation measures are put in place to prevent a reoccurrence.</li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Own all pollutions within catchment and ensure feedback following an incident is accurately reported and all information collated.</li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Identify all known and potential ‘Hot Spots’ within catchment and develop and maintain effective contingency measures to minimise impact on customers and the environment in the event of asset failure.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Identify asset investment requirements and any residual risks arising from operational activities and record details on the companies risk management database.</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Take part in a standby rota</li> </ul> WHAT YOU’LL BRING TO THE ROLE The post holder will have experience of working collaboratively with contract partners and stakeholders across a large geographical area. Having experience of building and developing effective relationships with internal and external stakeholders e.g., Customers, EA and Councils would be beneficial. An understanding of sewerage law and the operation would be desirable and not essential. The right skills and experience are important. But if you have the right character, positivity and a caring attitude we want to talk to you, too. WHAT’S IN IT FOR YOU Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family: <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Salary between £40,845.26 - £45,068.62 (Dependant on experience) </li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Annual bonus scheme (of up to £2,250, which is subject to eligibility) </li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Car allowance</li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) </li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate </li> </ul> <ul style="margin-top:0.0cm;margin-bottom:0.0cm" type="disc"> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Dedicated training and development with our Academy </li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Electric vehicle scheme and retail offers </li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Family friendly policies </li> <li style="margin-top:0.0cm;margin-right:0.0cm;margin-bottom:8.0pt;line-height:107%;font-size:12.0pt;font-family:Aptos, sans-serif">Two paid volunteering days per year </li> </ul> LET’S GO We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.

catchment lead