&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we&#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.&amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Bandwidth &lt;strong&gt;Technical Support Analyst&lt;/strong&gt; will provide technical support to customers who are experiencing software, hardware, or networking issues. Your main goal will be to ensure customer satisfaction by resolving technical issues or escalating them to appropriate teams when needed. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP, and SMS/MMS Messaging.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;This role is Thursday-Sunday 11AM-10PM.&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;section id=&quot;root-center&quot;&gt;
&lt;div&gt;
&lt;div id=&quot;content-container&quot;&gt;
&lt;div id=&quot;workdayApplicationFrame&quot; class=&quot;WJJP WEIP WD5&quot; data-metadata-id=&quot;NO_METADATA_ID&quot; data-uxi-page-id=&quot;wd-ViewPage-1$20532&quot; data-uxi-page-task-id=&quot;2998$32983&quot;&gt;
&lt;div class=&quot;WIJP&quot;&gt;
&lt;div id=&quot;mainContent&quot; class=&quot;WLJP&quot; data-automation-id=&quot;pageMainContent&quot;&gt;
&lt;section class=&quot;WBJP&quot;&gt;
&lt;div class=&quot;WFDT&quot;&gt;
&lt;div class=&quot;WCDT&quot;&gt;
&lt;div id=&quot;wd-ViewPage-1$20532&quot; class=&quot;WOTO dsbrForwardFit WJSO WD5 wd-ViewPage&quot; data-uxi-page-id=&quot;wd-ViewPage-1$20532&quot; data-uxi-page-task-id=&quot;2998$32983&quot; data-metadata-id=&quot;NO_METADATA_ID&quot;&gt;
&lt;div class=&quot;WBUO&quot;&gt;
&lt;div id=&quot;wd-PageContent-6$105422&quot; class=&quot;WD5&quot; data-metadata-id=&quot;6$105422&quot;&gt;
&lt;div class=&quot;dsbrForwardFit WLXF&quot;&gt;
&lt;div class=&quot;WOWF&quot;&gt;
&lt;div id=&quot;riva-6$65446&quot; class=&quot;WD5&quot; data-metadata-id=&quot;6$65446&quot;&gt;
&lt;div class=&quot;WP2X WL2X&quot; data-automation-id=&quot;rivaWidget&quot;&gt;
&lt;div id=&quot;riva-grid-api-keyf76d727ac9ab43f5&quot; data-automation-widget=&quot;riva&quot;&gt;
&lt;div class=&quot;wday-riva-container&quot; data-automation-id=&quot;wday-riva-container&quot;&gt;
&lt;div class=&quot; css-fijyj9&quot;&gt;
&lt;div&gt;&amp;nbsp;&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/section&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/div&gt;
&lt;/section&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Identify and troubleshoot technical issues related to networking, VoIP, HTTP messaging, 911 or Toll-Free.&lt;/li&gt;
&lt;li&gt;Address customer inquiries through our ticketing system, phone, or email in a timely and professional manner.&lt;/li&gt;
&lt;li&gt;Analyze call flows, packet captures, and system logs for faults.&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Collaborate with customers, vendors, carriers, or internal teams to obtain information and resolve issues.&lt;/li&gt;
&lt;li&gt;Test and duplicate customer issues to validate the issue and resolution.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Escalate issues to the relevant teams when required.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Satisfy or exceed all Service Level Agreements, Customer Satisfaction, and related business metrics.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Interact with various teams to provide feedback and recommend improvements to current products or procedures.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Keep up-to-date with technical knowledge and learn new technologies and products.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor&#39;s degree in Computer Science, Information Technology, or related technical field&lt;/li&gt;
&lt;li&gt;Experience:&amp;nbsp; 1-2 years of experience in technical support or related field&lt;/li&gt;
&lt;li&gt;Skills: &amp;nbsp; Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications.&lt;/li&gt;
&lt;li&gt;Excellent communication and interpersonal skills.&lt;/li&gt;
&lt;li&gt;Capable of multitasking in a fast-paced environment.&lt;/li&gt;
&lt;li&gt;Strong problem-solving skills.&lt;/li&gt;
&lt;li&gt;Able to work individually and in teams with a focus on detail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Network+, CCNA or similar&lt;/li&gt;
&lt;li&gt;PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;The Whole Person Promise:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/li&gt;
&lt;li&gt;All new hires receive four weeks of PTO.&lt;/li&gt;
&lt;li&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.&lt;/li&gt;
&lt;li&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/li&gt;
&lt;li&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/li&gt;
&lt;li&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.bandwidth.com/employee-applicant-privacy-notice&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Technical Support Analyst

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we&#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.&amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This role focuses on designing, building, and optimizing scalable data platforms that enable data ingestion, transformation, and governance for the organization. The&lt;strong&gt; Sr. Data Engineer&lt;/strong&gt; will work closely with cross-functional teams to support both traditional data engineering pipelines and modern data mesh initiatives, balancing infrastructure development, data-ops, and enablement. The role requires a strong understanding of data architecture in Snowflake, along with proficiency in Python, AWS services, and dev-ops practices, to drive efficient data solutions for enterprise-wide data consumption.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Develop and Maintain Scalable Data Platforms&lt;/strong&gt;: Lead the design and development of scalable, secure, and efficient data platforms using Snowflake and other cloud technologies, ensuring alignment with the organization’s data mesh and platform enablement goals.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Build and Optimize Data Pipelines&lt;/strong&gt;: Architect, build, and optimize ETL/ELT data pipelines to support various business units, balancing batch and streaming solutions. Leverage tools like AWS DMS, RDS, S3, and Kafka to ensure smooth data flows.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Data Enablement &amp;amp; Ops&lt;/strong&gt;: Collaborate with cross-functional teams (data engineers, data scientists, analysts, and architects) to create data-as-a-product offerings, ensuring self-service enablement, observability, and data quality.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Automation &amp;amp; CI/CD&lt;/strong&gt;: Develop, manage, and continuously improve automated data pipelines using Python (Prefect) and cloud-native services (AWS). Ensure CI/CD pipelines are set up for efficient deployment and monitoring.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Snowflake Expertise&lt;/strong&gt;: Apply deep knowledge of Snowflake SQL to build efficient and performant data models, optimizing storage and query performance.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Cloud Data Integration&lt;/strong&gt;: Use AWS services and data integration tools (DMS, Prefect) to ingest and manage diverse data sets across the organization.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Data Governance &amp;amp; Compliance&lt;/strong&gt;: Work closely with solution architects to implement data governance frameworks, ensuring adherence to enterprise data standards and regulatory compliance.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Stakeholder Collaboration&lt;/strong&gt;: Partner with product owners, business stakeholders, and data teams to translate business requirements into scalable data solutions, aligning roadmaps with organizational objectives.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Agile Practices &amp;amp; Leadership&lt;/strong&gt;: Participate in Agile ceremonies, mentor junior engineers, and help drive a culture of continuous improvement across the data engineering team.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Metrics and Observability&lt;/strong&gt;: Implement monitoring and metrics for data pipeline health, performance, and data quality, driving insights to improve product decision-making.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Education:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor&#39;s degree (within an engineering or computer science discipline strongly preferred) or equivalent work experience&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Experience:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;8+ years of experience working in software architecture in the data engineering domain.&lt;/li&gt;
&lt;li&gt;Demonstrated track record of operating in highly collaborative, flexible, and productive cross-organization teams.&lt;/li&gt;
&lt;li&gt;Proven ability to perform in high-visibility, high-growth environments.&lt;/li&gt;
&lt;li&gt;Action and results-oriented, able to communicate strategies and tactics, identify obstacles.&lt;/li&gt;
&lt;li&gt;Experience in providing effective leadership to developers/engineers through the creation of Agile backlog assets and ongoing day-to-day guidance, resulting in development outcomes steeped in productivity and fun.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Knowledge:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Programming Languages, e.g. Python, Java&lt;/li&gt;
&lt;li&gt;SQL Databases, e.g. MySQL, PostgreSQL, SQL Server, MariaDB&lt;/li&gt;
&lt;li&gt;NoSQL Databases, e.g. MongoDB, Cassandra&lt;/li&gt;
&lt;li&gt;Data Warehousing Solutions, e.g. Snowflake&lt;/li&gt;
&lt;li&gt;Data Processing, e.g. Flink&lt;/li&gt;
&lt;li&gt;Stream Process, e.g. Kafka, MSK&lt;/li&gt;
&lt;li&gt;Data modeling, ETL/ELT processes, and data quality frameworks.&lt;/li&gt;
&lt;li&gt;Other data engineering tools, e.g. Kafka Connect, DMS, Talend, Prefect&lt;/li&gt;
&lt;li&gt;Cloud Platforms, e.g. AWS&lt;/li&gt;
&lt;li&gt;Containerization/Orchestration, e.g. Kubernetes (k8s)&lt;/li&gt;
&lt;li&gt;CI/CD tools, Version control tools: ArgoCD, Github, Github actions&lt;/li&gt;
&lt;li&gt;Agile methodologies and frameworks, e.g. Scrum, Kanban&lt;/li&gt;
&lt;li&gt;Collaboration tools, e.g. JIRA, Monday&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Skills:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Demonstrated skills in developing products and/or solutions with a focus on agile principles working with internal delivery teams.&lt;/li&gt;
&lt;li&gt;Strong written and verbal communication.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;The Whole Person Promise:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/li&gt;
&lt;li&gt;All new hires receive four weeks of PTO.&lt;/li&gt;
&lt;li&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.&lt;/li&gt;
&lt;li&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/li&gt;
&lt;li&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/li&gt;
&lt;li&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.bandwidth.com/employee-applicant-privacy-notice&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/p&gt;
&lt;/div&gt;

Sr. Data Engineer

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we&#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.&amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As the Summer 2026 &lt;strong&gt;Fraud Analyst Intern&lt;/strong&gt; with Bandwidth Fraud Mitigation team, you will assist with stopping fraud and unwanted traffic across Bandwidth’s Network. Being a part of this team, you will understand how we monitor our network for fraudulent and unwanted activity, how we look for new patterns, and how we stop fraudsters in their tracks.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Assist with data analysis to improve Bandwidth’s ability to detect and stop fraudulent and unwanted traffic.&lt;/li&gt;
&lt;li&gt;Create and improve automation to alert our Fraud Analysts of potentially fraudulent traffic.&lt;/li&gt;
&lt;li&gt;Assist in drafting requirements for new tools, methods, and visualizations to improve Fraud Mitigation efficiency.&lt;/li&gt;
&lt;li&gt;Understand how to detect patterns and find fraudulent anomalies.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Working towards a Bachelors or graduate degree in Computer Science, Statistics, Analytics, or other fraud fighting course of study&lt;/li&gt;
&lt;li&gt;Interest in preventing, detecting, and stopping fraud and unwanted activities.&lt;/li&gt;
&lt;li&gt;Experience with analytics methods to identify trends, statistical significance, and anomalies.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Comfort working large datasets.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Experience using a business intelligence application such as Sigma, Domo, Tableau, or PowerBI to show trends, and present insights that meaningfully help make decisions.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Python, or other programming/scripting, experience for manipulating large datasets.&lt;/li&gt;
&lt;li&gt;SQL / Snowflake Experience&lt;/li&gt;
&lt;li&gt;Experience in fraud identification/investigation.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;The Whole Person Promise:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/p&gt;
&lt;p&gt;Are you ready for an awesome internship experience? At Bandwidth we’re all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You&#39;ll also get to meet and connect with our leaders who can share their wisdom and advice. And let’s not forget the fun social activities to bond with your fellow interns!&lt;/p&gt;
&lt;p&gt;Join us for a summer full of learning, laughter, and new experiences—let’s make some great memories together!&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.bandwidth.com/employee-applicant-privacy-notice&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Fraud Data Analyst Intern - Summer 2026

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we&#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.&amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As the Summer 2026 &lt;strong&gt;Sourcing &amp;amp; Vendor Management Analyst Intern&lt;/strong&gt; with Bandwidth’s Vendor Management Team, you will be responsible for the execution of supply chain-related activities and projects. The Supply Chain Analyst intern works under the direction and supervision of the Sr. Director, Global Sourcing and Vendor Management and will support end-to-end supplier relationship management.&amp;nbsp; This individual will need to be passionate about Supply Chain, Technology, and Efficiency. Bring enthusiasm, creativity, collaboration, and an open-mind to help strengthen our culture.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Collaborate on and deliver “work that matters”&lt;/li&gt;
&lt;li&gt;Lead and collaborate strategic sourcing events&lt;/li&gt;
&lt;li&gt;Implement category strategy(ies)&lt;/li&gt;
&lt;li&gt;Develop vendor scorecards&lt;/li&gt;
&lt;li&gt;Actively participate in our Supplier Relationship Management program&lt;/li&gt;
&lt;li&gt;Analyze and synthesize data&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Working towards a Bachelors degree in Supply Chain or related course of study&lt;/li&gt;
&lt;li&gt;Growth mindset&lt;/li&gt;
&lt;li&gt;Excellent communication, organizational and analytical skills&lt;/li&gt;
&lt;li&gt;Must be proficient in Microsoft Office and/or Google Workspace&lt;/li&gt;
&lt;li&gt;Have a passion for Supply Chain, Technology, and Efficiency&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;The Whole Person Promise:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/p&gt;
&lt;p&gt;Are you ready for an awesome internship experience? At Bandwidth we’re all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You&#39;ll also get to meet and connect with our leaders who can share their wisdom and advice. And let’s not forget the fun social activities to bond with your fellow interns!&lt;/p&gt;
&lt;p&gt;Join us for a summer full of learning, laughter, and new experiences—let’s make some great memories together!&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.bandwidth.com/employee-applicant-privacy-notice&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Sourcing & Vendor Management Analyst Intern - Summer 2026 

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we&#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.&amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;We’re looking for a detail-oriented and curious &lt;strong&gt;Marketing Analytics Intern&lt;/strong&gt; to join our Marketing Operations team for Summer 2026. This role is a great opportunity to gain hands-on experience analyzing marketing performance data and learning how insights drive business decisions.&lt;/p&gt;
&lt;p&gt;As a Marketing Analytics Intern, you’ll work closely with our Marketing Operations to collect, organize, and visualize data that helps our marketing team understand what’s working, and where we can improve. You’ll gain exposure to marketing metrics, dashboards, and reporting tools used across our marketing organization.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;&lt;strong&gt;Support reporting and analysis: &lt;/strong&gt;Collect, clean, and analyze data related to campaigns, website activity, and lead generation.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Track key goals:&lt;/strong&gt; Help monitor performance against marketing goals and KPIs.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Collaborate cross-functionally: &lt;/strong&gt;Partner with Marketing Operations to ensure consistent data definitions and reporting.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Identify trends: &lt;/strong&gt;Explore data to uncover patterns, insights, and opportunities for optimization.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Build dashboards:&lt;/strong&gt; Assist in creating or updating visual dashboards that make marketing performance easy to understand.&lt;/li&gt;
&lt;li&gt;&lt;strong&gt;Document processes: &lt;/strong&gt;Help maintain data and reporting documentation for accuracy and consistency.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Learn:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;How data and analytics support decision-making across a marketing organization.&lt;/li&gt;
&lt;li&gt;How to translate raw data into meaningful insights that inform marketing strategy.&lt;/li&gt;
&lt;li&gt;How to work with common marketing and analytics tools (such as Salesforce, Marketo, Google Analytics, and BI tools).&lt;/li&gt;
&lt;li&gt;How to collaborate with multiple teams to align on metrics and performance reporting.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Working towards a bachelor&#39;s degree in Marketing, Business, Data Analytics, or a related field.&lt;/li&gt;
&lt;li&gt;Naturally curious and eager to learn how data tells a story.&lt;/li&gt;
&lt;li&gt;Detail-oriented with strong analytical and problem-solving skills.&lt;/li&gt;
&lt;li&gt;Comfortable working with Excel or Google Sheets (bonus if you’ve used a data visualization or analytics tool).&lt;/li&gt;
&lt;li&gt;A strong communicator who can summarize findings clearly and simply.&lt;/li&gt;
&lt;li&gt;Excited to work in a fast-paced, collaborative team environment.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Why You&#39;ll Love This Internship:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;You’ll gain real-world exposure to how marketing performance is measured, analyzed, and communicated. You’ll get hands-on experience with data tools and learn how analytics supports everything from campaign planning to revenue reporting. This internship will help you build practical skills in marketing analytics, data storytelling, and cross-functional collaboration, all while contributing to meaningful work that drives business impact.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Whole Person Promise:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/p&gt;
&lt;p&gt;Are you ready for an awesome internship experience? At Bandwidth we’re all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You&#39;ll also get to meet and connect with our leaders who can share their wisdom and advice. And let’s not forget the fun social activities to bond with your fellow interns!&lt;/p&gt;
&lt;p&gt;Join us for a summer full of learning, laughter, and new experiences—let’s make some great memories together!&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.bandwidth.com/employee-applicant-privacy-notice&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Marketing Analytics Intern - Summer 2026

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we&#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.&amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;As a &lt;strong&gt;Software Development Intern&lt;/strong&gt; on our Billing Development team during Summer 2026, you’ll get to build and expand on our company’s billing infrastructure. The team enables Bandwidth to charge our customers for all of the global communication services we offer at a large and growing scale. We’re looking for people who get excited about building highly performant and maintainable services and infrastructure.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Design, implement, and operate flexible and accurate financial systems that support our global communication services.&lt;/li&gt;
&lt;li&gt;Work closely with product managers, engineers, and other stakeholders to define and deliver solutions that meet customer needs.&lt;/li&gt;
&lt;li&gt;Identify and resolve bottlenecks and inefficiencies in billing processes, ensuring high availability and scalability.&lt;/li&gt;
&lt;li&gt;Participate in code reviews, design discussions, and architecture decisions to uphold high-quality software development practices.&lt;/li&gt;
&lt;li&gt;Provide guidance and support to less experienced team members, fostering a culture of continuous learning and improvement.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;You’re working towards a Bachelors degree in Computer Science, Computer Engineering or an equivalent course of study&lt;/li&gt;
&lt;li&gt;Any engineering experience building and maintaining software systems/applications.&lt;/li&gt;
&lt;li&gt;Ability to learn quickly and apply new knowledge on practice&lt;/li&gt;
&lt;li&gt;Experience with Java, SQL, and any databases; familiarity with AWS or any other cloud providers.&lt;/li&gt;
&lt;li&gt;Ability to analyze issues and develop solutions.&lt;/li&gt;
&lt;li&gt;Maintain good standards of code quality, testing, and documentation.&lt;/li&gt;
&lt;li&gt;Ability to work effectively in a team environment and communicate technical concepts to both technical and non-technical stakeholders.&lt;/li&gt;
&lt;li&gt;Good&amp;nbsp; communication skills to express your ideas and proposed solutions, be able to articulate pros and cons of the proposed approach.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Startup experience, or generally work in an environment with independent work and less defined requirements.&lt;/li&gt;
&lt;li&gt;Experience with tools for monitoring and observability (such as Datadog).&lt;/li&gt;
&lt;li&gt;Practical knowledge of infrastructure as code (specifically Terraform) will be beneficial.&lt;/li&gt;
&lt;li&gt;Understanding of modern CI/CD (ideally GitHub Actions) best practices and implementing strategies to enhance it.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;The Whole Person Promise:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/p&gt;
&lt;p&gt;Are you ready for an awesome internship experience? At Bandwidth we’re all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You&#39;ll also get to meet and connect with our leaders who can share their wisdom and advice. And let’s not forget the fun social activities to bond with your fellow interns!&lt;/p&gt;
&lt;p&gt;Join us for a summer full of learning, laughter, and new experiences—let’s make some great memories together!&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.bandwidth.com/employee-applicant-privacy-notice&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Software Development Intern (Billing) - Summer 2026

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we&#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.&amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;A &lt;strong&gt;Messaging Product Support Analyst&lt;/strong&gt; will be the first point of contact for customers experiencing technical issues with SMS/MMS services, focusing on basic troubleshooting and query resolution. The role includes assisting in monitoring message deliverability and managing the initial stages of NNID provisioning. You will collaborate closely with senior team members, escalating complex issues and contributing to the overall efficiency of our technical support services.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Technical Support for SMPP/MM4 Connections: Troubleshoot and resolve issues related to SMPP and MM4 connections, including diagnosing connectivity and protocol issues.&lt;/li&gt;
&lt;li&gt;Message Deliverability Oversight: Monitor and optimize the deliverability of SMS/MMS messages, addressing delays or failures in message transmission.&lt;/li&gt;
&lt;li&gt;Provisioning of NNIDs: Manage the provisioning and configuration of NetNumber IDs (NNIDs) necessary for messaging services.&lt;/li&gt;
&lt;li&gt;Customer Support: Provide direct support to customers experiencing difficulties, offering solutions via phone, email, or ticking system.&lt;/li&gt;
&lt;li&gt;Documentation and Reporting: Maintain records of technical issues and resolutions; prepare reports on service performance and issues.&lt;/li&gt;
&lt;li&gt;Collaboration with Development Teams: Work with software developers to communicate customer feedback and assist in new features or fixes.&lt;/li&gt;
&lt;li&gt;Learning and Development: Participate in training sessions to improve technical skills.&lt;/li&gt;
&lt;li&gt;Incident Management: Handle incident detection, reporting, and resolution, coordinating with various teams for comprehensive solutions.&lt;/li&gt;
&lt;li&gt;Feedback Collection: Gather customer feedback to improve products and services.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor’s degree (or higher)&lt;/li&gt;
&lt;li&gt;Preferred fields of study include Telecommunications, Business, Information Technology, Computer Science, or a related field.&lt;/li&gt;
&lt;li&gt;2+ years experience in software/telecom support roles&lt;/li&gt;
&lt;li&gt;Telecom Operations: Basic Understanding of SMS/MMS Technologies: Familiarity with the fundamentals of SMS and MMS, including common issues and standard industry practices.&lt;/li&gt;
&lt;li&gt;Customer Service Skills: Knowledge of customer support principles and techniques, focusing on effective communication and problem-solving.&lt;/li&gt;
&lt;li&gt;Introductory Technical Skills: Basic knowledge of SMPP, API, and MM4 protocols, with an ability to follow established procedures for troubleshooting and support.&lt;/li&gt;
&lt;li&gt;Analytical Thinking: Strong ability to analyze complex data, understand, and make data-driven decisions.&lt;/li&gt;
&lt;li&gt;Multi-Tasking: Excellent capability to manage and prioritize multiple cases and tasks effectively in a dynamic environment.&lt;/li&gt;
&lt;li&gt;Problem-solving: Skilled in identifying issues, developing solutions, and implementing effective case resolution.&lt;/li&gt;
&lt;li&gt;Communication and Relationship Building: Effective verbal and written communication skills, with the ability to build and maintain relationships with carriers and internal stakeholders.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Whole Person Promise:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/li&gt;
&lt;li&gt;All new hires receive four weeks of PTO.&lt;/li&gt;
&lt;li&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.&lt;/li&gt;
&lt;li&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/li&gt;
&lt;li&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/li&gt;
&lt;li&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.bandwidth.com/employee-applicant-privacy-notice&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Messaging Product Support Analyst (1st Shift)

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we&#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.&amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Bandwidth &lt;strong&gt;Technical Support Analyst &lt;/strong&gt;will provide technical support to customers who are experiencing software, hardware, or networking issues. Your main goal will be to ensure customer satisfaction by resolving technical issues or escalating them to appropriate teams when needed. This position requires technical expertise in Local and Wide Area Networks, Router Configurations, VOIP, and SMS/MMS Messaging.&lt;/p&gt;
&lt;p&gt;The hours for this position are Monday-Friday from 9pm-8am.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Identify and troubleshoot technical issues related to networking, VoIP, HTTP messaging, 911 or Toll-Free.&lt;/li&gt;
&lt;li&gt;Address customer inquiries through our ticketing system, phone, or email in a timely and professional manner.&lt;/li&gt;
&lt;li&gt;Analyze call flows, packet captures, and system logs for faults.&amp;nbsp;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Collaborate with customers, vendors, carriers, or internal teams to obtain information and resolve issues.&lt;/li&gt;
&lt;li&gt;Test and duplicate customer issues to validate the issue and resolution.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Escalate issues to the relevant teams when required.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Satisfy or exceed all Service Level Agreements, Customer Satisfaction, and related business metrics.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Interact with various teams to provide feedback and recommend improvements to current products or procedures.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Keep up-to-date with technical knowledge and learn new technologies and products.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor&#39;s degree in Computer Science, Information Technology, or related technical field&lt;/li&gt;
&lt;li&gt;1-2 years of experience in technical support or related field&lt;/li&gt;
&lt;li&gt;Basic proficient in Networking, VoIP/SIP, and SMS/MMS applications.&lt;/li&gt;
&lt;li&gt;Excellent communication and interpersonal skills.&lt;/li&gt;
&lt;li&gt;Capable of multitasking in a fast-paced environment.&lt;/li&gt;
&lt;li&gt;Strong problem-solving skills.&lt;/li&gt;
&lt;li&gt;Able to work individually and in teams with a focus on detail.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Certifications&amp;nbsp; - Network+, CCNA or similar&lt;/li&gt;
&lt;li&gt;PSTN, PBX, HTTP Messaging, or Enterprise Telephony experience.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;The Whole Person Promise:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/li&gt;
&lt;li&gt;All new hires receive four weeks of PTO.&lt;/li&gt;
&lt;li&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.&lt;/li&gt;
&lt;li&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/li&gt;
&lt;li&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/li&gt;
&lt;li&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.bandwidth.com/employee-applicant-privacy-notice&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Technical Support Analyst (9pm-8am Mon-Fri)

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we&#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.&amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;The Network Cost Analyst is responsible for a variety of the Bandwidth Global&amp;nbsp; Network Cost invoices including auditing, identifying, summarizing, and presenting disputed charges with vendors and negotiating dispute settlements. They will also work with a variety of internal teams to review any internal processes causing cost variances while reviewing possible process and cost improvements.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ol&gt;
&lt;li&gt;Ensure receipt and timely payments of monthly global network cost invoices;&lt;/li&gt;
&lt;li&gt;Reporting included but not limited to: spend by LEC/Carrier and Outstanding Disputes and resolutions by LEC/Carrier, outstanding vendor requests;&lt;/li&gt;
&lt;li&gt;Manage the Global CABS billing processes and reporting for the Bandwidth vendors across the global markets;&lt;/li&gt;
&lt;li&gt;Invoice Cost Management: Invoice setup, account coding, billing validation and dispute management;&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Analytics: as needed to support the above responsibilities;&lt;/li&gt;
&lt;li&gt;Communicate open disputes with vendors and follow-up regularly to ensure resolution;&lt;/li&gt;
&lt;li&gt;Treat the New BANs received from the Global Bandwidth vendors in TEOCO and validate the billing requirements&lt;/li&gt;
&lt;li&gt;Vendor Management Support&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Network Support &amp;amp; Development&lt;/li&gt;
&lt;li&gt;Finance support for Network Cost Projects for accrual purposes&lt;/li&gt;
&lt;/ol&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Education:
&lt;ul&gt;
&lt;li&gt;Bachelor Degree or 3-year relevant telecommunications work experience&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;Experience:
&lt;ul&gt;
&lt;li&gt;+2-year telecommunications experience &amp;amp; Financial Analysis&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;Knowledge:
&lt;ul&gt;
&lt;li&gt;LERG, State &amp;amp; Federal Access Tariffs, Interconnection Agreements &amp;amp; Direct Peering Agreements, Carrier Access Billing Systems (CABS) &amp;amp; Telecommunication Vendor Invoice Management Best Practices&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;Required Skills:
&lt;ul&gt;
&lt;li&gt;Advanced Excel is required in order to perform the basic functionalities of the role, Basic understanding of accounts payable/billing processes, Basic SQL skills and problem solving&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Education:
&lt;ul&gt;
&lt;li&gt;Bachelor’s degree and 5+ years of telecom experience, additional experience in lieu of&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;Experience:
&lt;ul&gt;
&lt;li&gt;Telecom Vendor Cost Management, Financial Analysis, Voice Usage &amp;amp; Circuit Analysis,&amp;nbsp;&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;Knowledge:
&lt;ul&gt;
&lt;li&gt;LERG, Switched Access Tariffs, CABs billing (to Bandwidth)&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;Skills:
&lt;ul&gt;
&lt;li&gt;Advanced Excel knowledge, SQL, Microsoft Office, Google Applications&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;The Whole Person Promise:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/li&gt;
&lt;li&gt;All new hires receive four weeks of PTO.&lt;/li&gt;
&lt;li&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.&lt;/li&gt;
&lt;li&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/li&gt;
&lt;li&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/li&gt;
&lt;li&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.bandwidth.com/employee-applicant-privacy-notice&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Network Cost Analyst 

&lt;p&gt;&lt;strong&gt;Who We Are:&lt;/strong&gt;&lt;/p&gt;
&lt;div&gt;
&lt;p&gt;&lt;strong&gt;Bandwidth&lt;/strong&gt;, a prior “Best of EC” award winner, is a global software company that helps enterprises deliver exceptional experiences through voice, messaging, and emergency services. Reaching 65+ countries and over 90 percent of the global economy, we&#39;re the only provider offering an owned communications cloud that delivers advanced automation, AI integrations, global reach, and premium human support.&amp;nbsp;Bandwidth is trusted for mission-critical communications by the Global 2000, hyperscalers, and SaaS builders!&lt;/p&gt;
&lt;/div&gt;
&lt;p&gt;At Bandwidth, your music matters when you are part of the BAND. &amp;nbsp;We celebrate differences and encourage BANDmates to be their authentic selves. &amp;nbsp;#jointheband&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What We Are Looking For:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;This&amp;nbsp;&lt;strong&gt;Global Tax &amp;amp; Technology Analyst&lt;/strong&gt; role is responsible for reviewing and overseeing indirect tax compliance for the company’s foreign operations, including VAT filings, payments, and audit support. The role collaborates with technical and operational teams to maintain tax system configurations, ensure accurate tax data management, and drive process improvements, while also monitoring global tax legislation changes, providing advisory support, and developing automation tools to enhance efficiency and compliance.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Oversee preparation, review, and timely submission of VAT and other indirect tax returns for foreign operations, including coordination with third-party preparers and payment processing.&lt;/li&gt;
&lt;li&gt;Collaborate with technical teams (ERP, billing, AP/AR) to design, implement, and test updates to tax determination rules and invoicing configurations; ensure controlled and compliant deployments.&lt;/li&gt;
&lt;li&gt;Compile audit-ready documentation, support tax audits, respond to tax authority queries, and maintain clear audit trails and internal control documentation (e.g., SOX compliance).&lt;/li&gt;
&lt;li&gt;Reconcile tax accounts to the general ledger, validate data extracts, perform variance checks, and assist in tie-outs between source systems and tax returns.&lt;/li&gt;
&lt;li&gt;Provide VAT and other indirect tax advice to operational teams; resolve tax-related issues in assigned jurisdictions in alignment with business needs.&lt;/li&gt;
&lt;li&gt;Define and maintain tax data standards, master data (e.g., codes, categories), taxability matrices, and ensure completeness and accuracy of tax-related data.&lt;/li&gt;
&lt;li&gt;Track country-specific indirect tax law changes (e.g., e-invoicing, real-time reporting); evaluate business/system impacts and lead necessary compliance or process updates.&lt;/li&gt;
&lt;li&gt;Review purchase and sales transactions regularly for proper tax treatment and compliance with invoicing directives; coordinate corrections with relevant teams.&lt;/li&gt;
&lt;li&gt;Develop and maintain automation tools (e.g., SQL, Power Query, Alteryx) and dashboards (e.g., Tableau, Power BI) to streamline data collection, reconciliation, and risk tracking.&lt;/li&gt;
&lt;li&gt;Prepare and deliver workpapers to internal and external stakeholders; contribute to internal process improvements, reusable templates, and training for self-service enablement.&lt;/li&gt;
&lt;li&gt;Manage and maintain the in-house transfer pricing engine, while assisting the Corporate Income Tax (CIT) team with transfer pricing calculations and true-ups.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What You Need:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Education:
&lt;ul&gt;
&lt;li&gt;Bachelor’s degree in Economics&lt;/li&gt;
&lt;li&gt;Bachelor’s degree in Accounting, Finance, Information Systems, Data/Analytics, or related field.&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;Experience:
&lt;ul&gt;
&lt;li&gt;1-5 years of relevant indirect tax and VAT experience with large multinational company and/or public accounting firm&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;Knowledge:
&lt;ul&gt;
&lt;li&gt;Prior experience with VAT and/or other indirect, transactional tax compliance and payments.&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;li&gt;Skills:
&lt;ul&gt;
&lt;li&gt;Detail oriented with strong analytical skills, strong proficiency in Microsoft Excel&lt;/li&gt;
&lt;li&gt;Business Intelligence (BI) tools such as Tableau, Power BI&lt;/li&gt;
&lt;li&gt;Excellent written and oral communication skills&lt;/li&gt;
&lt;li&gt;Excellent technical research skills&lt;/li&gt;
&lt;li&gt;Proven ability to multi-task within a fast-paced environment&lt;/li&gt;
&lt;li&gt;Ability to prioritize work appropriately and meet deadlines.&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Bonus Points:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Knowledge:
&lt;ul&gt;
&lt;li&gt;NetSuite experience preferred&lt;/li&gt;
&lt;/ul&gt;
&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;The Whole Person Promise:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;100% company-paid Medical, Vision, &amp;amp; Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.&lt;/li&gt;
&lt;li&gt;All new hires receive four weeks of PTO.&lt;/li&gt;
&lt;li&gt;PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.&lt;/li&gt;
&lt;li&gt;Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.&lt;/li&gt;
&lt;li&gt;“Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.&lt;/li&gt;
&lt;li&gt;90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.&lt;/li&gt;
&lt;/ul&gt;
&lt;div&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Are you excited about the position and its responsibilities, but not sure if you’re 100% qualified? Do you feel you can work to help us crush the mission? If you answered ‘yes’ to both of these questions, we encourage you to apply! You won’t want to miss the opportunity to be a part of the BAND.&lt;/p&gt;
&lt;p&gt;&lt;a href=&quot;https://www.bandwidth.com/employee-applicant-privacy-notice&quot;&gt;Applicant Privacy Notice&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;/div&gt;

Find a Job in Data