Actuarial Senior Analyst, IFM

Position Responsibilities:

• Monitor 13M and 25M persistency across key dimensions

  Analyze later duration surrender behavior by product, channel, and policy accumulation stage

• Support persistency steering committee with actionable insights

• Monitor UL and ILP premium persistency trends
  Support retention initiatives and business action tracking

• Perform deep-dive analysis on high-risk lapse and surrender and premium persistency segments

• Support cross/up-sales initiatives through lapse-sensitivity-based customers targeting and surrender analysis.

Requirements:

• Bachelors degree

• 2-5 years of experience

• Strong verbal and written communication skills and good presentation skills.

• Strong analytical and problem solving skills. Good conceptual and organization skills.

• Good influencing and negotiation skills.

• Good knowledge of division’s functions, organization structure and management.

• Skills of tact and persuasiveness.

• Good project management, resource negotiation and personnel supervision skills.

When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.