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Analyst, Digital Partners & Marketplace, SMCP Group

SMCP North America (Us, Canada) · New York, New York, United States
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
New York, New York, United States
languages
go
tools
excel, tableau
> stack
goexceltableau
> description
<div class="content-intro"><p>SMCP - Sandro, Maje, Claudie Pierlot</p></div><p><strong>Position:&nbsp; Analyst, Digital Partners + Marketplace</strong></p> <p><strong>Location:&nbsp; SMCP North America Headquarters, 44 Wall Street / 20th Floor, New York, NY&nbsp; 10005</strong></p> <p><strong>Who We Are</strong></p> <p>SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections.&nbsp; Operating across diverse international hubs, from Shanghai to New York City, our commitment to sustainable growth defines our brand values.&nbsp; With a portfolio comprising four distinguished global brands – Sandro, Maje, Claudie Pierlot, and Fursac – our influence spans 46 countries from free-standing lifestyle boutiques to leased concession shop-in-shops and off-price outlets.&nbsp; Complementing our physical presence, our eCommerce websites in the U.S. and Canada extend our reach as we continue to shape the future of Contemporary Luxury Fashion across the globe.&nbsp;</p> <p>Visit our Global Company website at <a href="https://www.smcp.com/en">https://www.smcp.com/en</a> to learn more.&nbsp;</p> <p><strong>What Sets Us Apart as an Employer in the Global Luxury Fashion Space</strong></p> <p>At SMCP, our distinctiveness as an employer in the global luxury fashion sector lies in our unwavering commitment to Corporate Social Responsibility (CSR). Anchored by three pillars – Product, People, and Planet – our CSR strategy is a testament to our dedication to sustainability and Diversity, Equity, Inclusion, and Belonging (DEIB).&nbsp; Our clearly defined core values, instilled from the top down, form the bedrock of our organizational culture.&nbsp; Here at SMCP, we prioritize the well-being and satisfaction of our 6500 world-wide passionate entrepreneur team members.&nbsp; Our strong financial results are bolstering or appeal as an employer, marking 2021 as our “comeback” year.&nbsp; Add to this mix our uniquely coveted Parisian chic merchandise collections, and you have an employer that not only sets trends in the fashion world but also cultivates a work environment that fosters innovation, diversity, and success.&nbsp; Here at SMCP, passion meets purpose, and together, we redefine the future of luxury fashion.&nbsp;</p> <h3><strong>What We Are Looking For</strong></h3> <p>The Digital Partners &amp; Marketplace Analyst supports the operational &amp; analytical execution of the company’s third-party marketplace, e-concession, and wholesale businesses. This role is highly systems- and data-driven, with primary responsibility for product catalog integrity, pricing and promotion setup, order management, and performance reporting across external partner platforms. The ideal candidate is technically strong, detail-oriented, and interested in developing within operations, business, and strategy rather than creative or merchandising functions.</p> <p><strong>Organizational Structure - Reporting Relationships</strong></p> <p>Internal:</p> <ul> <li>Direct Supervisor: Manager, Partners</li> </ul> <p><strong>Essential Duties and Job Responsibilities</strong></p> <p>Job responsibilities include but are not limited to the following:&nbsp;</p> <p><strong>Product Catalog &amp; Systems</strong></p> <ul> <li>Support transition of Marketplace partners to Mirakl/Storm. Post-onboarding, own escalation of product-data flow issues with Crossmods, Paris IT, and external partners.</li> <li>Manage &amp; validate all product data in PIM/PLM/Grand Shooting/Storeland; ensure consistent information flow across all Digital sites.</li> <li>Monitor data flows between internal systems and partner sites, identifying and escalating errors affecting product activation and site readiness</li> <li>Coordinate with IT, global brand teams, API connector, and external partners to troubleshoot catalog and systems issues with a strong sense of urgency</li> </ul> <p><strong>Asset Management &amp; Site Activation</strong></p> <ul> <li>Compile product copy &amp; information into partner templates adhering to strict turn-in deadlines.</li> <li>Coordinate image assets from photoshoot reception and retouching through e-partner deliveries; flag missing/late/non-compliant assets to Paris teams.</li> <li>Maintain weekly asset tracker to confirm submit-ready status and track live dates by style.</li> <li>Track product activation and lead times by partner vs LY &amp; targets; drive follow-ups on delays.</li> <li>Conduct regular site audits to maximize exposure and align with competitors; suggest assortment inclusions.</li> <li>Manage communication with Buyers in pre-season process for comprehensive list of Merchandised Sets and Product Fit Statements for integration on sites. Partner with DTC teams to ensure alignment across Digital channels.</li> <li>Wholesale: Support Partners Manager on acquiring additional imagery/assets for external partners to place orders.</li> </ul> <p><strong>Pricing &amp; Promotions Operations</strong></p> <ul> <li>Coordinate submission of all price updates to Partner contacts in preferred formats for all promotional &amp; markdown events.</li> <li>Own the internal price keying for Marketplace partners.</li> <li>Develop deep Storeland/Mirakl pricing-flow expertise to independently troubleshoot keying/pricing errors with Paris IT.</li> <li>Audit sites to ensure promotional/MD events and Partner Loyalty events go live as expected. Escalate any issues to external partners.</li> <li>Partner with Retail Operations team to resolve any POS pricing issues in Partner B&amp;M locations</li> </ul> <p><strong>Order Fulfillment &amp; Customer Care</strong></p> <ul> <li>Execute and validate all pricing updates, markdowns, and promotional submissions for partners using the Partners Pricing Tool</li> <li>Perform large-scale data reconciliation to ensure price accuracy across internal systems and partner sites. Develop deep Storeland/Mirakl</li> <li>expertise to aid in these reviews.</li> <li>Monitor launch execution for promotions and loyalty events, investigating and resolving discrepancies.</li> <li>Partner with Retail Operations team to resolve any POS pricing issues in Partner B&amp;M locations</li> </ul> <p><strong>Performance Monitoring &amp; Analytics</strong></p> <ul> <li>Prepare weekly reports on sales, site activation, and category demand reporting. Review insights with Partners Manager on a weekly basis to inform actions.</li> <li>Conduct weekly OOS-rate reviews by partner; flag inventory risks/needs and partner with Buying/Planning to activate key styles ahead of brand moments.</li> <li>Monitor performance for products included in key site marketing initiatives / exposures using key metrics (i.e. ROAS, CTR, traffic)</li> <li>Support Partners Manager with invoice reconciliation between Mirakl/Tableau</li> <li>Support ad-hoc business analyses, including return rate review, SKU productivity, stock positioning, bestsellers TY/LY</li> <li>Develop strong understanding of key business KPIs to ensure continuity of reporting and operational support during out-of-office periods</li> </ul> <p><strong>Process &amp; Documentation</strong></p> <ul> <li>Develop and document all weekly workflows and operating procedures.</li> <li>Document recurring issues and corrective actions to improve operational efficiency</li> <li>Identify opportunities to streamline workflows and reduce manual tasks through automation/tool creation</li> <li>Organize key external contracts, communication, and documentation for administrative purposes.</li> <li>Work closely with Paris counterparts to ensure alignment on best practices on all systems, continuously</li> </ul> <p><strong>Principal Skills, Knowledge &amp; Abilities Required&nbsp;</strong>&nbsp;</p> <ul> <li>3-4 years of e-commerce or IT experience, with emphasis on digital marketplace, e-concessions &amp; wholesale partnerships in the Retail industry</li> <li>Advanced proficiency in Microsoft Excel (required assessment) and demonstrated systems aptitude</li> <li>Experience with Mirakl/Shopify or similar marketplace &amp; catalog management platforms</li> <li>Knowledge of information systems (PIM/PLM)</li> <li>Strong understanding of retail math concepts related to pricing, markdowns, and promotions.</li> <li>Experience with Tableau or other business analytics reporting</li> </ul> <p><strong>Core Competencies</strong></p> <ul> <li>Strong analytical and problem-solving skills, including troubleshooting, documentation, escalation, and root-cause analysis.</li> <li>High attention to detail and commitment to data accuracy.</li> <li>Ability to independently manage multiple priorities and meet deadlines in a fast-paced environment.</li> <li>Clear and concise written and verbal communication skills, with the ability to work effectively with IT, Logistics, Merchandising, and external partner teams.</li> <li>Positive, solutions-oriented mindset and ability to remain composed while managing shifting business priorities.</li> </ul> <p><strong>What We Will Offer You in Return!</strong></p> <ul> <li>Positive/collaborative, team-oriented work environment</li> <li>SMCP is a certified "Happy at Work" employer</li> <li>Culture of Engagement</li> <li>Health, Vision, and Dental Insurance</li> <li>Generous shopping discount</li> <li>Generous PTO Bank</li> <li>12 corporate holidays with early dismissals the day before the holiday.</li> <li>401K Savings Plan</li> <li>Career Growth Opportunities</li> <li>Flexible hybrid work schedule</li> <li>4 completely remote workweeks per year.</li> </ul> <p>&nbsp;</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">NYC COMPENSATION RANGE</div><div class="pay-range"><span>$80,000</span><span class="divider">&mdash;</span><span>$85,000 USD</span></div></div></div>