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Analyst, Onboard Revenue Operations (Miami, FL, US, 33132)

Royal Caribbean Group · Miami, FL, US, 33132
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
Miami, FL, US, 33132
languages
go, sql
tools
excel
> stack
gosqlexcel
> education
masters
> description
<p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><em><u><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:red">This position is on – site in our Royal Caribbean Headquarters 1050</span></u></em></strong></p> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Journey with us! </span></strong><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.</span></p> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">The Royal Caribbean Group, Celebrity Cruises Onboard Revenue team has an exciting career opportunity for a full-time Analyst, Onboard Revenue Operations reporting to the Director, Onboard Revenue Operations &amp; Planning.</span></p> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Position Summary</span></strong></p> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Responsible for profitable revenue generation of our Vendor Accounts to meet/exceed revenue targets. Work closely with Sr Director of Onboard Revenue to develop strategies and plans to grow profitable business across fleet. Own business analysis of current performance and to drive growth.</span></p> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Establish and build strong relationships within the assigned Royal Caribbean Vendors. Build strong internal relationships to enable successful implementation of new programs onboard our fleet. Influence vendors and internal departments to support strategies and initiatives.</span></p> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Essential Duties and Responsibilities</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Set monthly, annual, and quarterly targets related to assigned accounts.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Manage and monitor account and ship performance against targets, forecast, and contractual</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">minimums, identifying drivers and risks.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Work with partners to review channel, product, pricing, promotional, and sq ft performance.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Identify and evaluate sourcing/mix of revenue to grow most profitable channels.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Generate innovative ideas that will bring new business development to Onboard Revenue.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Leverage business analysis to define future strategies (product, partner, channel, contracting, etc.)</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">and prioritize initiatives.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Leverage business analysis to influence newbuild and revitalization concept/design/allocation.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Provide analytical support for initiatives related with assigned accounts.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Provide analytical support for Onboard Revenue contract negotiations.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Identify and assess opportunities to accelerate App revenue growth.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Managers will be required to perform any other job-related duties assigned by their supervisor or management and may cover any revenue partner account during their tenure.</span></li> </ul> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><em><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. </span></em></p> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Knowledge and Skills</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Advanced Excel, Word, and PowerPoint are required.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Knowledge of Hyperion, SQL, Visual Basic, Essbase and business intelligence tools preferred.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Strong business acumen.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Inquisitive, analytical, and creative. </span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Motivation and proven ability to drive growth.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Ability to collaborate cross-functionally and in a matrix environment.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Ability to manage multiple projects at a time.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Excellent written and oral communication skills, ability to tell a story with data.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Strong interpersonal skills and ability to build relationships with decision-makers of all areas.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Strong executive presentation skills.</span></li> </ul> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Qualifications and Education</span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Bachelor’s degree required; Masters preferred. </span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Five to ten years related financial and business analysis experience and/or training; or equivalent combination of education and experience. </span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Strong written and oral communication skills and be able to work effectively with all levels of internal and external stakeholders. </span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Established success and advanced proficiency in the core competencies.</span></li> </ul> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Financial / Quantitative responsibilities </span></strong></p> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 0.0in 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Support and Drive revenue for concessionaire accounts exceeding ~$250 Million.</span></li> <li style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt 0.0px;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Ability to set and track financial goals for accounts quarterly, monthly, and weekly</span></li> </ul> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">Working Conditions</span></strong></p> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations.  While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. </span></p> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">The employee may move about the office complex, may travel to other office locations, and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.</span></p> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><strong><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">We know there's a lot to consider.</span></strong><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black"> As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group.  </span></p> <p style="text-align:justify;line-height:150%;margin:0.0in 0.0in 8.0pt;font-size:11.0pt;font-family:Aptos, sans-serif"><em><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black">It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.</span></em><span style="font-size:12.0pt;line-height:150%;font-family:Arial, sans-serif;color:black"> </span></p>