Analyst

Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging. Overview The Process Associate/Analyst is an entry level position with minimum Graduation qualification, should be willing to get trained in the Insurance field. They can design solutions to those potential problems. Organizing and executing administrative tasks across multiple computer programs. How you'll make an impact Responsibilities: Conduct the given tasks efficiently. Customer engagement. Identify and escalate unresolved issues by keeping supervisors in loop. Perform assigned tasks with accuracy and within a reasonable timeframe, ensuring all work is peer-reviewed. Support the team by collecting data, delivering analysis, and assisting in problem resolution. Communicate effectively with the immediate team, articulating points of view clearly. Provide support to meet client requirements, identifying, evaluating, and recommending options, and implementing solutions if required. Maintain self-motivation and confidence in own abilities, seeking feedback for continuous improvement. About you Qualifications: Education: Any Graduate or Post-Graduate (Non-technical) Work Experience: Minimum work experience should be 0-3 years Excellent command over English (comprehension and written) Good academic record (55% or above) Basic knowledge in insurance or finance Open to rotational shifts Ability to work in a team and exhibit collaboration Should be able to adapt to organizational changes Proficiency in Microsoft Office (especially Excel, Word) The candidate must be a quick learner, high on energy, and must have a flair for customer processes. Additional Information At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)