Assistant Manager

Job Summary:

The Assistant Manager – Ops Analyst will be responsible for managing the administration of Harmonic Loan Services records, updating financial records using Power BI and NetSuite as well as completing international bank reconciliations and assisting with systems user set up and other ad hoc projects as required

 
Essential Functions

Harmonic Loan Services – HPS Tax

• Maintain records of expected incoming receipts & payments for large tax payment batches
• Prepare external wire payments and internal account transfers
• Assist with ad hoc receipts and payments ensuring correct supporting documentation has been received
• Monitoring and sorting fax queue, analyzing incoming documents, categorizing them and ensuring the reach the appropriate team
• Coordination and tracking of internal deliverable management and approval processes; and Data management of files.
• Providing project support of a clerical nature to the project team
• Collate quarterly billing and assist with invoicing
• Prepare daily cash reconciliations within FM3 system

Internal Finance

• Update and prepare HFS Group Bank Balances on Power BI and send an update to Chief Financial Controller daily on email.
• Review daily bank movements, prepare csv file imports and allocate/ reconcile as appropriate
• Prepare monthly bank reconciliations on all Cayman and Canada accounts.
• Monitor Vendor inbox and enter all vendor invoices to NetSuite and save invoices to the appropriate folder for payment.
• Generate customer invoices on NetSuite and email to accountant.
• Prepare weekly payment summary
• Reconcile and report on complex vendor engagements across multiple entities, jurisdictions and currencies
• Maintain relevant ZohoCRM applications.

Other Responsibilities 

• Participate in special projects
• Provide coverage for team members and support colleagues to ensure all work is complete
• Other job functions as required
  

 Job Qualifications

• Qualifications: High School graduate with qualifications in Finance, Accounting or Book-keeping
• Experience: Must have minimum of 3 years of experience specifically focusing on project administration, data analysis and finance.  Experience within the fund administration space preferred
• Knowledge: Must have minimum of 2 years of experience completing local and international bank account reconciliations. 

Technical Requirements

• Solid working knowledge of all Windows applications with advanced level knowledge of excel
• Must be proficient in NetSuite and Power BI, Zoho CRM and customer screening tools such as Word Check/Compliance, Thompson Reuters
• Basic understanding and experience using FM3 software and/or fund accounting applications

General Skills & Abilities Required

• Strong Communication Skills: Demonstrates clear verbal articulation, active listening, writing for clarity and purpose, adapting messages to diverse audiences and providing and receiving constructive feedback
• Workflow and Problem-Solving Acumen: Understands standard procedures and task sequences, anticipates dependencies, and applies structured approaches to identify, analyze, and resolve operational challenges efficiently
• Self-Driven Productivity: Demonstrates intrinsic motivation and perseverance, managing workloads independently while maintaining consistent quality and meeting objectives without external prompting
• Meticulous Attention to Detail: Maintains vigilance for accuracy, spotting inconsistencies or errors in tasks, documentation, and communications, ensuring outputs are precise and reliable
• Relationship and Client Orientation: Builds and sustains professional connections, interprets stakeholder expectations, and responds with empathy, respect, and service-minded adaptability
• Time Management and Prioritization Skills: Allocates attention and resources effectively, balancing multiple responsibilities, adjusting plans proactively, and meeting deadlines under dynamic conditions
• Interpersonal and Sociable Engagement: Navigates people-facing environments with confidence, fostering inclusive collaboration, empathetic communication, and positive rapport with colleagues and clients alike
• Adaptability and Flexibility: Quickly adjusts to changes in workflows, client needs, or organizational priorities while maintaining performance, resilience, and solution-oriented focus
• Critical Thinking and Decision-Making Capacity: Evaluates situations methodically, considers alternative strategies, and implements practical solutions that balance organizational goals and operational constraints

Terms

• Full-Time on-site role
• Compensation commensurate with qualifications and experience