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Assoc Analyst IT Support (Myrtle Beach, SC, US, 29577)

Dycom Industries Inc · Myrtle Beach, SC, US, 29577
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
Myrtle Beach, SC, US, 29577
languages
tools
> description
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Discover a more connected career</b></H2> </div><div><p>We are seeking an Associate Analyst IT Support to provide training to users and trouble shoot technical problems with hardware and software.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Connecting you to great benefits</b></H2> </div><div><ul> <li>Weekly Paychecks</li> <li>Paid Time Off, Parental Leave, and Holidays</li> <li>Insurance (including medical, prescription drug, dental, vision, disability, life insurance)</li> <li>401(k) w/ Company Match</li> <li>Stock Purchase Plan</li> <li>Education Reimbursement</li> <li>Legal Insurance</li> <li>Discounts on gym memberships,  pet insurance, and much more!</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What you’ll do</b></H2> </div><div><ul> <li>Serve as the primary point of contact for end-user technical support, addressing day-to-day business needs promptly and professionally</li> <li>Troubleshoot and resolve daily hardware, software, and network connectivity issues for employees.</li> <li>Deploy, maintain, and troubleshoot physical hardware, including laptops, desktops, monitors, phones, and peripheral equipment.</li> <li>Perform routine system updates, patches, and security configurations to ensure optimal performance and security.</li> <li>Manage the hardware procurement process, including sourcing, obtaining quotes, and purchasing necessary IT equipment.</li> <li>Maintain vendor relationships and coordinate with suppliers for hardware repairs, returns, and warranties.</li> <li>Track and manage IT inventory, ensuring accurate records of all company-owned assets and software licenses.</li> <li>Travel to field offices as needed</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What you’ll need</b></H2> </div><div><ul> <li>Minimum of 2 years of previous IT support experience</li> <li>Technical aptitude with strong PC literacy skills</li> <li>Ability to learn and apply technical information in a fast paced environment</li> <li>Working knowledge of relevant software, hardware and other equipment</li> <li>Ability to use remote sessions to assist users</li> <li>Strong communication and customer service skills</li> </ul> <p> </p></div></div></div><p><strong>Why grow your career with us</strong><br>Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.  </p> <p> </p> <p><strong>Building stronger solutions together </strong><br>Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.   <br>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</p>