Associate Director & Team Leader

<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Summary</b></H2> </div><div><p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Business Performance</span></strong></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Description:</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Achieve the Month-on-Month targets as per the Performance scorecard. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    To ensure timely MIS with accuracy of data</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    To ensure hiring of BDE is completed in line with the budgeted headcount</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    b) Drive the team to Cross-sell multiple products to clients</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Measures and Targets:</span></strong><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    As per Performance scorecard.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Hiring as per the budgeted headcount</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Cross-sell as per the allotted targets</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Key Responsibilities</b></H2> </div><div><p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Human Capital / People Management</span></strong></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt"> Description</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Second Line – Develop a strong 2nd line. Drive optimum span of control. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Attrition – Control DSR voluntary attrition levels as per score card.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Performance Management -100% NBO Participation for FLIP</span></p> <p><strong><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">Measures and Targets:</span></strong></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Ensure attrition levels are within the required limits, as per the scorecard.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    To Ensure 100% NBO Participation for FLIP </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Positive feedback from team on internal surveys and open house sessions conducted, if any. <br><strong>Regulatory &amp; Business Conduct</strong><br>•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. <br>•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.<br>•    Lead to achieve the outcomes set out in the Bank’s Conduct Principles. <br>•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.<br></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Skills and Experience</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Graduate/ Post Graduate, consistent academic career</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Extensive sales experience (5 to 7 years)</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Sales focused and highly target oriented</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Able to pick up new concepts quickly</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Able and excited about going out to meet new customers</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Competitive awareness &amp; benchmarking</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Excellent communication, interpersonal &amp; relationship building skills</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Banking knowledge of the product</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Management Information Skills</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Good Interpersonal Skills</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Customer and Service Orientation </span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Role Specific Technical Competencies</b></H2> </div><div><p><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Good Interpersonal Skills</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Customer and Service Orientation</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Banking knowledge</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Management Information Skills</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Competitive awareness &amp; benchmarking</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Excellent communication, interpersonal &amp; relationship building skills</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Able to pick up new concepts quickly</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Able and excited about going out to meet new customers</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Coordinate customer events for the cluster along with the product team</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:10.0pt">•    Aggressive Sales call plans to acquire large prospective customers through referrals.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About Standard Chartered</b></H2> </div><div><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p> <p>Together we:</p> <ul> <li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>What we offer</b></H2> </div><div><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul></div></div></div>