> job detail
C
๐ฝOther
[์ฟ ํกํ์ด]์ ์ ๋ณํธ์ฌ
Coupang ยท Seoul, South Korea
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
Seoul, South Korea
languages
sql
tools
looker, tableau
> stack
sqllookertableau
> description
<p><strong>Company Introduction</strong></p>
<p>We exist to wow our customers. We know weโre doing the right thing when we hear our customers say, โHow did I ever live without Coupang?โ Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.</p>
<p>We are proud to have the best of both worlds โ a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.</p>
<p>Our mission to build the future of commerce is real. We push the boundaries of whatโs possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.</p>
<p><strong>Role Overview </strong></p>
<p>We are hiring a Director to lead catalog quality and audit operations across a scraper-populated catalog spanning a large brand portfolio. This leader will own a team of over 400 people. Organization โ multiple layers of management โ and will be accountable for the operational rigor, and ground-truth measurement systems that govern catalog. Correctness at scale. They will partner closely with multiple internal stakeholders including Operations, Product, Engineering, and senior leadership to convert data โ quality signals into structural improvement upstream and will be a peer โ level voice in shaping the broader catalog organizationโs roadmap. This role is for leader who thinks like a statistician and operates like a CEO of their function: comfortable defending sampling design and precision/recall trade-offs to senior leadership, building managers of managers, and writing tenets that hold across years rather than quarters. </p>
<p><strong>What You Will Do </strong></p>
<p><strong>Catalog Quality & Audit</strong></p>
<ul>
<li>Own end-to-end design and execution of catalog audit programs across MPN validation, duplicate detection, and attribute correctness.</li>
<li>Define operational metrics (precision, recall, F1) and AQL thresholds; defend the choices to senior leadership.</li>
<li>Lead brand-stratified sampling design with appropriate finite population correction.</li>
<li>Resist false confidence from early correct results โ scraper-driven errors cluster by</li>
<li>Drive ground-truth resolution before launch: unit of identity, MPN vs. barcode, whether harm is measurable.</li>
</ul>
<p><strong>Operations & People Leadership</strong></p>
<ul>
<li>Lead a 400+ person organization through 4โ7 Senior Manager direct reports, each owning a sub-function (audit, validation, remediation, vendor ops, program management).</li>
<li>Build the management bench. Hire, develop, and calibrate managers of managers.</li>
<li>Own succession planning two layers down.</li>
<li>Build AHT and capacity-planning models that tie headcount to defect throughput and program SLAs across geographies and vendor partners.</li>
<li>Coach senior managers on span-of-control discipline, structured documentation, and decision-ready writing.</li>
<li>Run a review cadence that surfaces defect taxonomies and routes them into Engineering and PM roadmaps.</li>
<li>Codify operational principles as tenets โ durable artifacts senior leadership can rely on.</li>
</ul>
<p><strong>Cross-Functional Partnership</strong></p>
<ul>
<li>Represent Catalog Ops in senior leadership reviews. Produce decision-ready memos and rationale documents.</li>
<li>Translate operational signals into engineering priorities (e.g., brand-correlated defect spikes traced to shared scraper logic).</li>
<li>Contribute to org design, escalation paths, and accountability structures across the broader catalog organization.</li>
</ul>
<p><strong>Basic Qualifications </strong></p>
<ul>
<li>15+ years of operations experience, with 7+ years managing managers and at least 3 years leading organizations of 200+.</li>
<li>Demonstrated ownership of large-scale data-quality or catalog programs in e-commerce, marketplace, or equivalent environments.</li>
<li>Working fluency in statistical sampling: AQL, c=0 acceptance sampling, precision/recall, finite population correction.</li>
<li>Track record of producing structured documents for senior leadership โ tenets, rationale memos, audit frameworks โ that influence cross-functional decisions.</li>
<li>Strong PRD discipline: able to specify requirements without overstepping into engineering ownership.</li>
<li>Experience scaling teams across multiple geographies, vendor partners, and BPO</li>
</ul>
<p><strong>Preferred Qualifications</strong></p>
<ul>
<li>Background in scraper-populated or third-party-sourced catalogs.</li>
<li>Experience with brand-stratified or hierarchical audit design.</li>
<li>Prior work on duplicate detection, taxonomy/categorization, or attribute-extraction</li>
<li>Familiarity with quality-management standards (ISO 2859, ANSI Z1.4) at a working level.</li>
<li>Excel, SQL, or lightweight scripting fluency for ad-hoc audit and analysis work.</li>
</ul>
<p><span data-contrast="auto"> </span><span data-ccp-props="{"134233279":true,"134245417":false,"335559738":240,"335559739":240}"> </span></p>
<p><strong><span data-contrast="auto">์ ํ ์ ์ฐจ ๋ฐโฏ์๋ดโฏ์ฌํญ</span></strong><span data-ccp-props="{"134233279":true,"134245417":false,"335559738":240,"335559739":240}"> </span></p>
<ul>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><strong><span data-contrast="auto">์ ํโฏ์ ์ฐจ</span></strong><span data-contrast="auto"> </span>
<ul>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">์๋ฅ์ ํ - ์ ํ๋ฉด์ - ๋๋ฉด(ํ์)๋ฉด์ โ ์ต์ข
ํฉ๊ฒฉ</span></li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">์ ํ์ ์ฐจ๋ ์ง๋ฌด๋ณ๋ก ๋ค๋ฅด๊ฒ ์ด์๋ ์ ์์ผ๋ฉฐ, ์ผ์ ๋ฐ ์ํฉ์ ๋ฐ๋ผ ๋ณ๋๋ ์ ์์ต๋๋ค.</span></li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">์ ํ ์ผ์ ๋ฐ ๊ฒฐ๊ณผ๋ ์ง์์์ ๋ฑ๋กํ์ ์ด๋ฉ์ผ๋ก ๊ฐ๋ณ ์๋ด ๋๋ฆฝ๋๋ค.</span><span data-ccp-props="{"134245417":false}"> </span></li>
</ul>
</li>
</ul>
<ul>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><strong><span data-contrast="auto">์ฐธ๊ณ โฏ์ฌํญ</span></strong><span data-contrast="auto"> </span>
<ul>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">๋ณธ ๊ณต๊ณ ๋ ๋ชจ์ง ์๋ฃ ์ ์กฐ๊ธฐ ๋ง๊ฐ๋ ์ ์์ต๋๋ค.</span></li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">์ง์์ ๋ด์ฉ ์ค ํ์์ฌ์ค์ด ์๋ ๊ฒฝ์ฐ์๋ ํฉ๊ฒฉ์ด ์ทจ์๋ ์ ์์ต๋๋ค.</span></li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">์ทจ์
๋ณดํธ ๋์์(๋ณดํ๋์์, ์ฅ์ ์ธ ๋ฑ)๋ ๊ด๋ จ ๋ฒ๋ฅ ์ ๋ฐ๋ผ ์ฑ์ฉ์ฐ๋๋ฅผ ๋ฐ์ ์ ์์ต๋๋ค.</span></li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">์ง๊ธ๊ณผ ๋ด๋น ์
๋ฌด ๋ฒ์๋ ํ๋ณด์์ ์ ๋ฐ์ ์ธ ๊ฒฝ๋ ฅ๊ณผ ๊ฒฝํ ๋ฑ ์ ๋ฐ์ฌ์ ์ ๊ณ ๋ คํ์ฌ ๋ณ๊ฒฝ๋ ์ ์์ต๋๋ค. ์ด๋ฌํ ๋ณ๊ฒฝ์ด ํ์ํ ๊ฒฝ์ฐ, ์ต์ข
ํฉ๊ฒฉ ํต์ง ์ ์ ์ ํ ์๊ธฐ์ ํ๋ณด์์ ์ปค๋ฎค๋์ผ์ด์
๋ ์์ ์
๋๋ค.</span></li>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="7" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">์ฑ์ฉ ๋ฐ ์
๋ฌด ์ํ๊ณผ ๊ด๋ จํ์ฌ ์๊ตฌ๋๋ ๋ฒ๋ น์ ์๊ฒฉ์ด ๊ฐ์ถ์ด์ง์ง ์์ ๊ฒฝ์ฐ ์ฑ์ฉ์ด ์ ํ๋ ์ ์์ต๋๋ค.</span><span data-ccp-props="{"134245417":false}"> </span></li>
</ul>
</li>
</ul>
<p><strong><span data-contrast="auto">๊ฐ์ธ์ ๋ณด ์ฒ๋ฆฌ๋ฐฉ์นจ</span></strong><span data-contrast="auto">โฏ </span><span data-ccp-props="{"134245417":false}"> </span></p>
<ul>
<li data-leveltext="๏ท" data-font="Symbol" data-listid="12" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"๏ท","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">์ฟ ํก ๊ทธ๋ฃน์ ์
์ฌ์ง์์ ๊ฐ์ธ์ ๋ณด ์ฒ๋ฆฌ๋ฐฉ์นจ(์๋ ๋งํฌ)์ ๋ฐ๋ผ ๊ทํ์ ๊ฐ์ธ์ ๋ณด๋ฅผ ์์งํ์ฌ ์ฒ๋ฆฌํฉ๋๋ค.โฏ</span><a href="https://www.coupang.jobs/kr/privacy-policy/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">https://www.coupang.jobs/kr/privacy-policy</span></span></a><span data-contrast="auto">โฏ </span><span data-ccp-props="{"134245417":false}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">์๋ฅโฏ๋ฐํ ์ ์ฑ
</span></strong><span data-contrast="auto">โฏ<span class="Apple-converted-space"> </span></span><span data-ccp-props="{"134245417":false}"> </span></p>
<ol>
<li data-leveltext="%1." data-font="" data-listid="13" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">๋ณธ</span><span class="Apple-converted-space"> </span><span data-contrast="auto">๊ณ ์ง๋ ใ์ฑ์ฉ์ ์ฐจ์๊ณต์ ํ์๊ดํ๋ฒ๋ฅ </span><span data-contrast="auto">ใ<span class="Apple-converted-space"> </span></span><span data-contrast="auto">์ 11์กฐ์ 6ํญ์ ๋ฐ๋ฅธ ๊ฒ ์
๋๋ค. </span></li>
<li data-leveltext="%1." data-font="" data-listid="13" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">๋น์ฌ ์ฑ์ฉ์ ์์ํ ๊ตฌ์ง์ ์ค ์ต์ข
ํฉ๊ฒฉ์ด ๋์ง ๋ชปํ ๊ตฌ์ง์๋ ใ์ฑ์ฉ์ ์ฐจ์ ๊ณต์ ํ์ ๊ดํ ๋ฒ๋ฅ ใ์ ๋ฐ๋ผ ์ ์ถํ ์ฑ์ฉ์๋ฅ์ ๋ฐํ์ ์ฒญ๊ตฌํ ์ ์์์ ์๋ ค ๋๋ฆฝ๋๋ค. ๋ค๋ง, ํํ์ด์ง ๋๋ ์ ์์ฐํธ์ผ๋ก ์ ์ถ๋ ๊ฒฝ์ฐ๋ ๊ตฌ์ง์๊ฐ ๋น์ฌ์ ์๊ตฌ ์์ด ์๋ฐ์ ์ผ๋ก ์ ์ถํ ๊ฒฝ์ฐ์๋ ๊ทธ๋ฌํ์ง ์๋ํ๋ฉฐ, ์ฒ์ฌ์ง๋ณ์ด๋ ๊ทธ ๋ฐ์ ๋น์ฌ์๊ฒ ์ฑ
์ ์๋ ์ฌ์ ๋ก ์ฑ์ฉ์๋ฅ๊ฐ ๋ฉธ์ค๋ ๊ฒฝ์ฐ์๋ ๋ฐํํ ๊ฒ์ผ๋ก ๋ด
๋๋ค.</span></li>
<li data-leveltext="%1." data-font="" data-listid="13" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">์2ํญ ๋ณธ๋ฌธ์ ๋ฐ๋ผ ์ฑ์ฉ ์๋ฅ ๋ฐํ ์ฒญ๊ตฌ๋ฅผ ํ๋ ๊ตฌ์ง์๋ ์ฑ์ฉ ์๋ฅ ๋ฐํ ์ฒญ๊ตฌ์ [์ฑ์ฉ์ ์ฐจ์ ๊ณต์ ํ์ ๊ดํ ๋ฒ๋ฅ ์ํ๊ท์น ๋ณ์ง ์ 3 ํธ ์์]๋ฅผ ์์ฑํ์ฌ ์ด๋ฉ์ผ (</span><a href="mailto:recruitingops@coupang.com"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">recruitingops@coupang.com</span></span></a><span data-contrast="auto">) ๋ก ์ ์ถํ๋ฉด, ์ ์ถ์ด ํ์ธ๋ ๋ ๋ก๋ถํฐ 14 ์ผ ์ด๋ด์ ์ง์ ํ ์ฃผ์์ง๋ก ๋ฑ๊ธฐ์ฐํธ์ ํตํ์ฌ ๋ฐ์กํด ๋๋ฆฝ๋๋ค. ์ด ๊ฒฝ์ฐ ๋ฑ๊ธฐ์ฐํธ์๊ธ์ ์์ ์ ๋ถ๋ด์ผ๋ก ํ๊ฒ ๋์ค๋ ์ ๋
ํ์๊ธฐ ๋ฐ๋๋๋ค.โฏ </span></li>
<li data-leveltext="%1." data-font="" data-listid="13" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">๋น์ฌ๋ ์2ํญ ๋ณธ๋ฌธ์ ๋ฐ๋ฅธ ๊ตฌ์ง์์ ๋ฐํ ์ฒญ๊ตฌ์ ๋๋นํ์ฌ ์ฑ์ฉ ์ฌ๋ถ๊ฐ ํ์ ๋ ๋ ๋ก๋ถํฐ 180 ์ผ๊ฐ ๊ตฌ์ง์๊ฐ ์ ์ถํ ์ฑ์ฉ์๋ฅ ์๋ณธ์ ๋ณด๊ดํ๊ฒ ๋๋ฉฐ, ๊ทธ๋๊น์ง ์ฑ์ฉ์๋ฅ์ ๋ฐํ์ ์ฒญ๊ตฌํ์ง ์๋ํ ๊ฒฝ์ฐ์๋ ใ๊ฐ์ธ์ ๋ณด ๋ณดํธ๋ฒใ์ ๋ฐ๋ผ ์ง์ฒด ์์ด ์ฑ์ฉ์๋ฅ ์ผ์ฒด๋ฅผ ํ๊ธฐํ ์์ ์
๋๋ค.</span></li>
<li data-leveltext="%1." data-font="" data-listid="13" data-list-defn-props="{"335552541":0,"335559685":720,"335559991":360,"469769242":[65533,0],"469777803":"left","469777804":"%1.","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">๋จ, ์ 1ํญ ๋ด์ง 4ํญ์ ๋ด์ฉ์ ๋ํ๋ฏผ๊ตญ์ ๋
ธ๋ ๊ด๊ณ ๋ฒ๋ น์ด ์ ์ฉ๋๋ ๊ฒฝ์ฐ์๋ง ์ ์ฉ๋ฉ๋๋ค. ๊ทธ ์ด์ธ์ ๊ฒฝ์ฐ์๋ ์ ์ฉ๋์ง ์์ต๋๋ค.</span><span data-ccp-props="{"134245417":false}"> </span></li>
</ol>