AVP Commercial Loan Operations Analyst

Build Your Future Here:

Thinking of changing jobs or starting your career at a growing company with an award-winning culture? Well, you are in the right place. Join us on our journey to being the Best Community Bank in America. Our motto is Working Together. Building Success. and by joining Peoples Bank, we will work together to help you achieve your career goals, just like we help thousands of clients reach their financial goals. 

Peoples Bank is one of the largest 150 banks in the United States with 130 full-service bank branches in Ohio, West Virginia, Kentucky, Virginia, Washington D.C. and Maryland. We also have Specialty Finance offices in Minnesota, Missouri and Vermont. Peoples Bank prides itself as a community bank and dedicates its resources to improving our communities. The Peoples Bank Foundation has donated over $8 million to local organizations since its inception in 2003.

We are proud to share national accolades that celebrate our company culture and recognize us as a great place to bank and work:

• American Banker Best Banks to Work For in 2021, 2022, 2023, 2024 and 2025
• Top Workplaces USA national award in 2022, 2023, 2024, 2025 and 2026
• Newsweek’s America's Greatest Workplaces 2024, 2025 and 2026
• Forbes America’s Best Banks 2024 and 2025
• Forbes Best-in-State Banks 2020, 2021. 2025 and 2026
• TIME’s America’s Growth Leaders 2026 award winner

At Peoples Bank, we know that there is more to life than work. But we also understand that the quality of the work environment and employee benefits can greatly impact an associate's life. That's why we seek to create a great benefits package for our associates including: 401(k) retirement plan with an employer match, employee stock purchase plan, various education assistance programs such as student loan and tuition paydown/reimbursement, paid vacation, holidays, and much more. For full details of our benefits offerings, please visit: peoplesbancorp.com/about-us/find-a-career/ 

Job Purpose: 

This position will lead and coordinate, with various commercial loan operational teams, in the identification, development, and implementation of effective systems and procedures to support the business objectives of the Bank. Will gain thorough knowledge of various operations processes and will recommend changes to improve efficiencies, reduce costs, or standardize procedures.

Job Duties 

• Lead and coordinate assigned projects pertaining to commercial loan documentation and operations, including the drafting and implementation of new processes and procedures.
• Gain thorough knowledge of workflows and internal controls of the commercial banking systems, including, but not limited to, the core loan system, loan origination platform, and loan documentation system.  Leverage knowledge to implement process improvement opportunities.
• Administer, manage, and maintain assigned commercial banking systems as necessary.
• Oversee the system configuration and administration of the commercial loan documentation platform, including system updates, issue resolution, and document testing based on recent changes to bank policy, regulatory and compliance updates, and direction from internal legal counsel.
• Liaison for loan origination system platform.  Have thorough knowledge of the system to assist with updates and coordinate efforts between the various departments of the commercial lending division of the Bank. 
• Oversee performance metrics, trends, and other commercial loan operational reporting.  
• Facilitate communication to loan documentation and operations team regarding updates to core systems, process changes, and Bank implemented policy changes.
• Lead data mapping and data conversion efforts during mergers, acquisitions, and system conversions.
• Coordinate post-conversion activities including the development and execution of testing plans to ensure data conversion accuracy and perform account audits to ensure system data is consistent with contractual requirements of loan documents, terms and conditions.
• Establish, develop, and maintain strong, professional working relationships with management of various departments and respective support staff to improve cross-departmental communications, foster teamwork, and build partnerships.
• Assist various Commercial Loan Operations supervisors and departments in executing daily responsibilities as needed.
• Perform special projects as assigned. 

Education, Experience and Job Skills  

• Bachelor’s Degree or equivalent work experience required.
• 5+ years in a commercial lending environment.
• Prior banking, project management, leadership, or process improvement experience preferred.
• Knowledge and understanding of IBS, Baker Hill, and Compliance Systems documentation platforms desired.
• Demonstrated strong leadership skills.
• Strong project management, organizational, problem solving, and analytical skills.
• Excellent written and verbal communication skills.
• Fluent in the development and use of spreadsheets and other analytical tools.
• Strong computer skills with experience in Microsoft Office.
• Excellent interpersonal skills and possess the ability to be a team player in a professional team setting.  

Basic Qualifications

• Bachelor’s Degree or equivalent work experience 
• 5+ years of experience with commercial loans and other complex real estate transactions.

Equal Opportunity Employer M/F/Disabled/Vet;
For inquiries regarding employment with Peoples Bank, email humanresources@pebo.com