Wait, What Do You Do?

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

The Bilingual Claims Support Representative (GAP & Theft Claims Administrator I) will provide support our claims by handling a large volume of claims calls and emails, opening new claims, thoroughly and accurately collecting, and reviewing all claim documents, verifying all requirements have been met, and providing claim status updates. GAP & Theft Claims Administrator I will provide exceptional customer service, carry out key administrative duties and perform other related functions as assigned by management.

Work Schedule:
Monday through Friday, 8:30 a.m. to 5:00 p.m. EST.

Hybrid Work Arrangement:
The GAP & Theft Claims Administrator I position follows a hybrid work schedule. Employees will work from home on Tuesday, Thursday, and Friday, and onsite at the Strongsville, Ohio office on Monday and Wednesday.

Initial Training Requirements:
Initial training will be conducted onsite at the Strongsville, Ohio office, Monday through Thursday.