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Billing & Collections Officer

Ramsay Health Care · Osbourne Park, Western Australia, Australia
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<1d ago
location
Osbourne Park, Western Australia, Australia
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Job Description

As a Billing & Collections Officer, you will play a key role in supporting the efficient and accurate delivery of Accounts Receivable and Billing functions across Ramsay’s national hospital network. Working within a collaborative and fast-paced environment, you will help ensure billing processes are streamlined, compliant and delivered with a high level of customer service to patients, doctors and key stakeholders.

 

The Role

As part of the Billing Hub team, you will contribute to the centralisation and optimisation of billing operations, supporting the timely and accurate processing of invoices, payments and account enquiries across multiple hospital departments.

Key responsibilities include, but are not limited to:

  • Preparing and issuing invoices in line with company policies and procedures
  • Liaising with Health Funds, Private Insurers, Medicare and DVA regarding billing and account matters
  • Monitoring Accounts Receivable and following up outstanding payments
  • Managing customer account enquiries and providing exceptional service to patients and stakeholders
  • Maintaining accurate billing, collection and account records
  • Communicating with doctors, specialists and patients regarding billing queries and account management
  • Coordinating refunds and debt collection activities for allocated accounts

 

About You

To succeed in this role, you will bring strong attention to detail, excellent communication skills and a proactive approach to managing billing and collections processes within a healthcare environment.

You will also demonstrate:

  • Previous experience within a medical practice, hospital billing or healthcare administration environment
  • Experience working with Private Health Funds and medical billing processes
  • Confidence using medical billing and patient administration systems such as Meditech and/or Genie
  • Strong computer literacy across Microsoft Office applications including Excel, Outlook and Teams
  • A sound understanding of medical terminology and anatomy
  • Excellent organisational skills with the ability to manage competing priorities effectively

Desirable Criteria

  • Knowledge of Meditech patient management systems or similar medical billing software
  • Experience using Genie, Meditech or other patient administration systems within a healthcare setting

 

What’s in it for You

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

  • Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
  • Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
  • Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
  • Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
  • Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

 

Why Join Ramsay

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

  • Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
  • A values-led workplace where you’ll be supported personally and professionally
  • A place with flexible, permanent and career-growth opportunities nationwide.

 

Additional Information

Must provide or complete a National Police Check conducted within the previous 12 months.

Apply

All applications must be lodged online.

Applications close: 5 June 2026

Reference number: JR112480

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.

Company Description

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom. 

The WA Billings Hub is now hiring!

 

Apply at Ramsay Health Care →