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Billing & Pricing Operations Analyst

ingrammicro · Taguig City, Philippines
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
Taguig City, Philippines
languages
python
tools
excel
> stack
pythonexcel
> description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Professional - Billing & Pricing Operations Analyst 

Ingram Micro is seeking a highly analytical and detail-oriented professional to join our Billing & Pricing Operations team. This role is responsible for managing billing processes, pricing analysis, reconciliations, vendor coordination, and reporting. The position plays a key role in ensuring financial accuracy, driving operational efficiencies, and enabling data-driven decision-making across global operations. 

Key Responsibilities 

  • Operations Management: 

  • Manage billing, pricing, and reconciliations with high accuracy and compliance. 

  • Analyze vendor pricing, contracts, and financial data to resolve discrepancies. 

  • Collaborate with vendors, stakeholders, and cross-functional teams to ensure smooth operations. 

  • Own high-priority and complex vendor/reseller issues and drive resolution. 

  • Maintain data integrity across systems, regions, and stakeholders. 

  • Support pricing decisions, validations, and approvals. 

  • Reporting & Analytics: 

  • Generate scheduled and ad-hoc reports across multiple regions. 

  • Leverage advanced Excel, reporting tools, and automation for data analysis. 

  • Build dashboards, templates, and reporting solutions. 

  • Analysis of large datasets and provide data comprehension  

  • Translate business requirements into actionable insights and reporting outputs. 

  • Process Improvement: 

  • Identify operational risks, inefficiencies, and improvement opportunities. 

  • Drive automation and continuous improvement initiatives. 

  • Participate in cross-functional projects to improve productivity and service quality. 

  • Escalation & Issue Management: 

  • Investigate and resolve escalated issues through detailed analysis. 

  • Collaborate with global teams to ensure timely resolution of business-impacting issues. 

  • Subject Matter Expertise: 

  • Maintain process documentation and ensure adherence to SOPs. 

  • Provide guidance, training, and onboarding support to team members. 

  • Act as a key point of contact for process-related queries. 

Required Qualifications 

  • Bachelor’s degree in Finance, Business, Analytics, or related field. 

  • 3–5+ years of experience in billing, pricing, financial operations, or reporting. 

  • Advanced Excel skills (pivot tables, formulas, macros). 

  • Strong analytical, problem-solving, and stakeholder management skills. 

  • Experience with reconciliations, financial data, and vendor operations. 

Preferred / Good-to-Have Skills 

  • SQL, Python, and data analysis capabilities. 

  • Power BI or similar BI/visualization tools. 

  • Experience with automation tools (Power Automate, VBA, RPA tools like UiPath). 

  • Exposure to AI/ML or intelligent automation in reporting/operations. 

  • Experience in Cloud Products and Vendors – Billing and Pricing 

  • Experience with CRM, ERP, or financial systems. 

Key Competencies 

  • Data-driven decision-making 

  • Strong attention to detail and accuracy 

  • Collaboration and stakeholder engagement 

  • Continuous improvement and automation minds