BMS Mobile Service engineer

Position: BMS Mobile Service Engineer
Location: Cambridge
Department: Service
Employment Type: Full-Time or Part-Time

About the Position:
As a BMS Mobile Service Engineer, you will be the face of Learnd at one of our key Cambridge projects, delivering high-quality Building Management System (BMS) support, energy-saving solutions, and expert technical care. Your mission is to ensure systems run efficiently while providing exceptional customer service and energy efficiency advice.

Key Responsibilities

• Perform preventative maintenance, fault diagnostics, and emergency repairs on BMS control systems.
• Deliver excellent customer service through clear communication, ownership of issues, and high-quality work.
• Promote energy efficiency, advising customers on ways to reduce energy consumption and environmental impact.
• Produce clear, timely service reports and documentation.
• Identify additional service opportunities, prepare field quotes, and pass sales leads to the office.
• Collaborate with colleagues and other service teams to resolve technical issues.
• Maintain tools, ensuring safety, compliance, and quality standards on all jobs.

Requirements

• Proven experience with Trend BMS systems.
• Strong technical skills with the ability to diagnose and repair control systems.
• Excellent communication skills, with the ability to engage clients and recommend solutions.
• Knowledge of health & safety practices and strong attention to detail.
• Team player with a flexible, proactive approach.
• Familiarity with energy management principles and solutions.
• Full UK driving license.
• Right to work in the UK.

Package & Benefits

• Competitive salary and company vehicle
• Death in Service policy
• Healthcare cash plan (UK Healthcare)
• Enhanced sickness, maternity, paternity, and parental leave policies
• Employee Assistance Programme
• Cycle to Work Scheme