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Broking Systems Support Analyst

Sbgl ยท Bristol, United Kingdom
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location
Bristol, United Kingdom
languages
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> description
SBG are currently seeking a Broking Systems Support Analyst to support the day-to-day operation, stability and continuous improvement of the systems that underpin our broking function. This role is responsible for providing operational and technical support for the Open GI platform and related broking applications, ensuring issues are identified, investigated and resolved in a timely and effective manner.

Working closely with business stakeholders, technology teams and external suppliers, the successful candidate will support system maintenance, testing, enhancements and change initiatives. They will play a key role in documenting processes, managing escalations, coordinating supplier engagement and identifying opportunities to improve system performance and user experience.

The Broking Systems Support Analyst will help ensure our broking systems remain reliable, efficient and aligned to the evolving needs of the business, contributing to the delivery of high-quality services across the organisation.