Business Analyst and Project Manager

Position Overview The Business Analyst / Project Manager is responsible for: Project and Change Management (40%): Aligning projects and processes with organizational strategy Providing feasibility studies for potential projects Translating business needs into project requirements Defining and articulating project scope, deliverables, and success Overseeing and managing projects Overseeing the PMIS (Project Management Information System) Data Analysis / Business Intelligence (40%): The creation of reports and data perspectives The interpretation of reports and data perspectives Process Improvement (20%): The evaluation of and standardization of processes and workflows The application of lean methodologies to business processes Essential Functions Project Management: Facilitates the definition of project scope, goals, and deliverables based on the change control process Conducts project feasibility studies to determine project alignment with organizational objectives Gathers initial project requirements from project stakeholders and traces project requirements to business objectives Elicits expectations from all stakeholders, including quality, budget, delivery timelines, and strategy Focuses on project deliverables and outcomes Defines and documents project scope Compares actual deliverables to planned deliverables to determine project success Defines project tasks and resource requirements Provides project evaluations and assessment of results Manages scope creep through change orders, phased delivery, or other appropriate methods and develops contingency plans when needed Data Analysis: Creates reports and data perspectives Translates stakeholder requests into data requirements Conducts research / geographical studies to optimize TBC territory alignment with existing donor populations and market opportunity Organizes and presents operational metrics for monthly business plan meetings Organizes and develops perspectives that compare labor hours to collections productivity Generates board reports for the executive team Process Improvement: Constructs process maps, flowcharts, and diagrams Creates Value Stream Maps (VSM) to illustrate process flow Facilitates 5S projects Other duties as assigned or required Minimum Qualifications Bachelor’s Degree Project Management Professional (PMP) certification or Certified Associate in Project Management (CAPM) preferred Lean Six Sigma Green Belt or Black Belt preferred Five years’ experience leading and managing projects Valid Driver’s License with no major infractions and dependable transportation Ability to establish and maintain excellent relationships with executives, managers, and employees Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers Ability to organize and prioritize workload and meet deadlines Strong computer skills including intermediate skill level with Microsoft Project, Visio, Word, Excel, and PowerPoint Must demonstrate a high level of professionalism Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lifting up to 25 pounds Sitting, standing, or walking for an extended period of time Bending and twisting