Business Analyst

Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.

At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high-growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.

Role Overview:

As a Business Analyst within Toters Fresh, you will support commercial and operational decision-making through recurring reporting, supplier data-sharing, category analysis, pricing monitoring, and performance tracking.

You will work closely with category managers, suppliers, finance, operations, and data teams to ensure that reports are accurate, recurring deliverables are completed on time, and business performance is clearly monitored. The role requires strong attention to detail, analytical thinking, and the ability to translate data into practical recommendations.

Key Responsibilities:

• Prepare, validate, and share recurring weekly and monthly sellout reports with suppliers according to agreed timelines and reporting formats.
• Monitor sales, margins, pricing, availability, and category performance to identify trends and areas requiring attention.
• Identify unusual changes, margin slippage, pricing inconsistencies, or performance gaps and flag them to the relevant category managers.
• Prepare recurring business reports, dashboards, and performance analyses for internal stakeholders.
• Collect and analyze competitor pricing across online and offline channels.
• Provide competitor-price comparisons and market benchmarks to support category and pricing decisions.
• Support category managers with data and insights related to pricing, promotions, assortment, supplier performance, and category growth.
  

Qualifications:

• At least 2 years of experience in business analysis, commercial analysis, retail operations, finance, or a related field.
• Strong Excel skills, including pivot tables, lookup formulas, data validation, and data cleaning.
• Knowledge of SQL or business intelligence tools such as Power BI or Tableau is a plus.
• Strong analytical and problem-solving skills.
• High attention to detail and a strong focus on data accuracy.
• Ability to manage recurring deliverables and meet reporting deadlines.
• Strong communication skills and the ability to work with both internal teams and external suppliers.
• Ability to work cross-functionally with commercial, finance, operations, and data teams.
• Experience in retail, FMCG, grocery, or e-commerce is a plus.