Business Analyst

Since 2024, 7-Eleven Australia has joined 7-Eleven international to be part of the biggest retail network across the world, represented in 20 countries with over 84,000 stores. We have big growth plans in Australia and a lot of opportunity for someone who wants to be part of ever growing retailer with a global footprint.

Firstly, what we offer you! 

• Vibrant Open Office in Richmond. Work in a dynamic, collaborative space that sparks creativity 

• Work Your Way. Enjoy the perfect balance of remote flexibility and in-office collaboration—get the best of both worlds

• Make a Difference. Take a paid day off each year to volunteer for a cause you’re passionate about

• Fuel Your Day. Enjoy free 7-Eleven coffee and snacks in the office—because great ideas start with great coffee

• Family Comes First. Get up to 15 weeks of paid parental leave for both primary and secondary carer, so you can focus on what matters most

• Stay Social & Connected. Join our Social Club and Open Committee for regular events, celebrations, and fun activities

• Grow Without Limits. Access unlimited LinkedIn Learning courses and invest in your personal and professional development

The Role

We are seeking a Business Analyst with strong retail domain experience, solid exposure to SAP environments, and an automation‑aware mindset.  

The role operates across strategy and delivery, partnering with business leaders, technology teams, and vendors to analyse problems, shape solutions, and drive sustainable operational outcomes.

Note: This is not an automation build role. The focus is automation‑informed analysis and solution design.

Key Responsibilities

• Lead end‑to‑end business analysis across retail, SAP, digital, and operational initiatives.

• Conduct current‑state, future‑state, gap, and impact analysis.

• Elicit, document, and manage business, functional, and non‑functional requirements.

• Translate requirements into user stories, acceptance criteria, and solution artefacts.

• Facilitate workshops, stakeholder discussions, and decision forums.

• Support solution design, UAT, and implementation.

• Maintain requirements traceability through delivery.

About You

• 5+ years’ experience as a Business Analyst.

• Retail industry experience.

• SAP and Digital experience in a business or technology context.

• Strong stakeholder engagement and facilitation skills.

• Experience working with vendors and third‑party partners.

• Strong analytical, communication, and problem‑solving skills.

• Strong understanding of store operations, POS, pricing and promotions, inventory, supply chain, and customer journeys.

• Conceptual understanding of automation approaches (e.g. Power Automate, RPA, APIs).

• Experience working with external vendors and delivery partners.

• Experience working with digital platforms (eCommerce, mobile, loyalty, customer platforms).