Business Intelligence Lead

Position Summary Join Penn Foster Group as we build the future of education technology. We are embarking on an exciting enterprise platform modernization journey—transforming our data, analytics, and technology ecosystem to leverage modern cloud platforms, artificial intelligence (AI), and next-generation Business Intelligence capabilities. This is a unique opportunity to play a pivotal leadership role in shaping the future of how data drives decisions across our organization. As our Business Intelligence Lead, you will define the vision, architecture, and strategy for enterprise Business Intelligence and self-service analytics while helping modernize our analytics platform through Power BI, Tableau, SAP BusinessObjects, Databricks, and modern cloud technologies. You will establish the governance, security, engineering practices, and scalable architecture that will support the next generation of analytics and AI-enabled decision making. This role is more than leading Business Intelligence—it is about building a data-driven culture. You will champion enterprise self-service analytics, empower business users with trusted and governed data, and serve as Penn Foster Group's thought leader for Business Intelligence, analytics innovation, and data strategy. A key measure of success will be increasing enterprise adoption of self-service analytics while significantly reducing manual and ad hoc reporting requests. Working closely with executive leadership, Product Management, Data Engineering, Enterprise Architecture, Information Security, and business stakeholders, you will shape Penn Foster Group's technology vision while mentoring and developing the next generation of Business Intelligence professionals.     Why Join Penn Foster? This is an opportunity to: Lead Penn Foster Group's transformation to a self-service analytics organization. Shape the future architecture of our modern data, analytics, and AI platform. Influence enterprise technology strategy and Business Intelligence standards. Build and mentor a growing Business Intelligence team. Work with modern technologies including Databricks, Power BI, Tableau, Azure DevOps, CI/CD, and cloud analytics platforms. Deliver measurable business impact by increasing data literacy, enabling self-service analytics, and accelerating data-driven decision making across the enterprise. Key Responsibilities Business Intelligence Strategy & Self-Service Analytics Lead the enterprise Business Intelligence strategy, architecture, and roadmap with a focus on expanding self-service analytics capabilities. Champion adoption of self-service analytics by establishing governance, certified datasets, reusable semantic models, and enterprise reporting standards. Develop and execute an enterprise adoption strategy that empowers business users to independently access trusted data and insights while reducing reliance on manual reporting and ad hoc requests. Serve as Penn Foster Group's Business Intelligence thought leader by evaluating emerging technologies, AI capabilities, and industry best practices. Establish KPIs that measure self-service adoption, platform utilization, analytics maturity, and business value. Enterprise BI Architecture & Engineering Architect and implement enterprise Business Intelligence solutions using Power BI, Tableau, SAP BusinessObjects, and Databricks. Design scalable semantic models, enterprise data models, and governed reporting solutions supporting self-service analytics. Define enterprise standards for architecture, security, governance, visualization, and performance optimization. Serve as the Business Intelligence subject matter expert for the organization's Databricks Lakehouse platform, partnering with Data Engineering to deliver modern analytics solutions. Design and implement enterprise security utilizing Row-Level Security (RLS), Object-Level Security (OLS), and governance best practices. Partner with Data Engineering to optimize ETL/ELT processes, curated datasets, and enterprise reporting models. Lead modernization initiatives including migration from legacy reporting platforms and adoption of emerging cloud and AI technologies. Engineering Excellence & Delivery Establish DevOps and CI/CD standards utilizing Azure DevOps, Git, source control, automated deployments, and release management. Lead Business Intelligence initiatives within a fast-paced Agile environment using Jira and Scrum methodologies, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives. Mentor and develop Business Intelligence Analysts and Developers through technical leadership, architecture reviews, coaching, and knowledge sharing. Partner with executive leadership and cross-functional teams to align analytics initiatives with strategic business priorities. Required Qualifications Education & Experience Bachelor's degree in Computer Science, Information Systems, Data Analytics, or related field (or equivalent experience). 8+ years of progressive experience in Business Intelligence, Data Analytics, Data Warehousing, or Enterprise Reporting. Minimum 3 years of technical leadership experience leading enterprise Business Intelligence initiatives or teams. Technical Expertise Expert-level experience with: Microsoft Power BI Tableau SAP BusinessObjects Databricks (Delta Lake, SQL Warehouses, Unity Catalog, Lakehouse Architecture) SQL, enterprise data modeling, semantic modeling, and data warehousing Business Intelligence architecture, governance, and enterprise security (RLS/OLS) ETL/ELT processes and cloud analytics platforms Azure DevOps, Git, DevOps, and CI/CD pipeline implementation Performance optimization for enterprise reporting solutions       Leadership & Business Skills Proven success implementing enterprise self-service analytics programs that drive adoption and reduce manual reporting. Demonstrated experience leading organizational change and championing a data-driven culture. Experience establishing Business Intelligence governance, Centers of Excellence, and enterprise best practices. Demonstrated success mentoring Business Intelligence Analysts and technical teams. Experience working in a fast-paced Agile environment using Jira and modern Scrum practices. Exceptional communication, collaboration, strategic thinking, and executive presentation skills with the ability to influence stakeholders across all levels of the organization. Preferred Qualifications Master's degree in Computer Science, Information Systems, Analytics, or related field. Microsoft Power BI, Microsoft Fabric, Tableau, Databricks, or SAP BusinessObjects certifications. Experience with Microsoft Fabric, Azure Synapse Analytics, Snowflake, Microsoft Purview, Collibra, Alation, or other modern cloud data governance and analytics platforms. Success Measures Success in this role will be demonstrated by: Successfully leading Penn Foster Group's transformation to a self-service analytics organization. Increasing enterprise adoption and active usage of Business Intelligence platforms and governed self-service analytics. Significantly reducing ad hoc reporting requests by enabling business users to independently access trusted data and insights. Establishing scalable Business Intelligence architecture, governance, security, and DevOps standards that support future AI and analytics initiatives. Delivering secure, high-performing analytics solutions that accelerate business decision making. Building and mentoring a high-performing Business Intelligence team while fostering technical excellence, innovation, and continuous improvement.   Work Environment & Hiring Requirements Role Assessment: Candidates will be required to complete a role-specific assessment as the first step in the hiring process.  Assessment results will be used to evaluate alignment with the position and determine next steps in the process.  Recorded Video Interviews: All video interviews conducted during the hiring process will be recorded to support internal hiring consistency and process improvement.  Background Checks: Employment with Penn Foster Group is contingent upon successfully completing applicable pre-employment screening requirements, which may include verification of employment history, education, and criminal background, where permitted by law.   Identity Verification (Form I-9): As part of our onboarding process, all hires must complete employment eligibility verification in compliance with federal law. This includes remote Form I-9 verification, which may require an in-person identity verification step with an authorized representative.   On-Camera Work Environment: We operate in a highly collaborative, remote, on-camera culture when working remotely. Employees are expected to be on camera during meetings unless extenuating circumstances apply.     About Us: At Penn Foster Group, we are transforming online learning to help learners by uniting Penn Foster, CareerStep, Ashworth College, James Madison High School, the New York Institute of Photography, the New York Institute of Art and Design, and other education platforms. Together, we create an accelerated path to greater economic mobility through real-world skills and knowledge that enable them to achieve long-term success in the workplaces of the future. Our history dates back to 1890 when our founder, Thomas Foster, pioneered distance education by offering training by mail for coal miners to get the necessary skills for safer jobs. Today, with the partners who use our education and training programs, we continue that mission of providing accessible training and education for in-demand skills and are building a workforce that’s prepared for the future job market. Equal Employment Opportunity: We strive toward Diversity, Equity, and Inclusion at Penn Foster Group by intentionally building teams that are diverse – in identities, lived experiences, and ideas to create a culture where people feel connected to each other and have a sense of belonging. We value diversity, equity, and inclusion because it is the foundation that enables us to achieve what we set out to do as an organization – from maximizing the number of learners who can reach their goals while giving them the kinds of experiences we want them to have, to becoming the type of company we want to work in. What We Offer: We offer a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, a 401K with a company match, plus free access to all of our online programs.