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Business Intelligence Manager

Johnson Controls · Manchester-Manchester-United Kingdom
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
Manchester-Manchester-United Kingdom
languages
sql
tools
—
> stack
sql
> description

What You Will Do

As Business Intelligence Manager within Commercial Operations & Enablement, EMEA, you will build and lead a scalable business intelligence capability that transforms commercial data into actionable insights. Reporting to the Head of Data Analytics & Digital Tools, you will partner with Sales, Service, Marketing, Finance, Digital, IT and regional leadership teams to improve commercial performance, forecasting accuracy, sales productivity and decision-making. This is a high-impact, matrix leadership role supporting EMEA growth through analytics, reporting governance, data quality, automation and AI-enabled insights. Travel may be required across the EMEA region.

What We Offer

  • Competitive salary plus bonus plan

  • 25 days holiday plus bank holidays

  • Private Healthcare

  • Pension

  • Life insurance

  • Employee Assistance Program

  • Employee referral scheme

  • Employee discounts

  • Cycle to Work scheme

  • Discounts on Johnson Controls products

  • Training and career development opportunities

  • Supportive, collaborative and safety-driven culture

How You Will Do It

  • Lead the design, development and governance of EMEA commercial reporting, analytics and executive dashboards.

  • Deliver actionable insights on pipeline health, forecast accuracy, sales productivity, conversion rates and commercial performance.

  • Establish standard KPI definitions, scorecards and performance measurement frameworks across regions.

  • Support monthly, quarterly and annual business reviews with reporting, variance analysis and forward-looking recommendations.

  • Analyse growth opportunities, performance gaps, risks and market trends to support strategic decisions.

  • Develop sales intelligence models for pipeline management, opportunity prioritisation, territory planning and strategic accounts.

  • Drive Salesforce data quality, reporting consistency and commercial data governance standards.

  • Partner with Finance, Digital and IT teams to improve data models, reporting solutions and system integration.

  • Identify and implement automation opportunities using Power BI, Power Query, Salesforce Analytics and approved AI tools.

  • Create executive-ready reporting, presentations, training materials and dashboard adoption programmes.

  • Influence senior stakeholders across multiple countries and functions to drive insight-led action and measurable outcomes.

What We Are Looking For

Required

  • Bachelor's degree in Business, Finance, Economics, Engineering, Data Science, Information Systems or related discipline.

  • Significant experience in Business Intelligence, Commercial Analytics, Sales Operations, Revenue Operations or Finance Analytics.

  • Advanced Power BI, Power Query and data visualisation expertise.

  • Experience working with Salesforce or a similar CRM platform.

  • Strong analytical and problem-solving skills with excellent commercial acumen.

  • Ability to communicate complex data clearly to executive and non-technical audiences.

  • Proven stakeholder management experience within a matrix organisation.

  • Fluent English.

Beneficial

  • Master's degree or MBA.

  • Experience in Commercial Excellence, Sales Enablement or Sales Transformation.

  • Background in building technologies, industrial, services, controls or solution-based B2B environments.

  • Knowledge of SQL, predictive analytics, statistical modelling, customer segmentation or opportunity scoring.

  • Experience with data governance, Lean or continuous improvement methodologies.

  • Additional European or EMEA language skills.

  • Experience driving dashboard adoption and analytics transformation across multiple countries or business units.

Apply at Johnson Controls →