Business Intelligence Team Lead

<div class="posting-title-container"> <div> <h2>Our Company</h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">EOS is committed to delivering exceptional outcomes through data, innovation, and collaboration. We empower our teams with the tools, support, and opportunities they need to make a meaningful impact while driving sustainable business growth.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">As we continue to expand our data and analytics capabilities, we are looking for talented individuals who are passionate about solving complex business challenges and enabling data-driven decision-making across the organisation.</div> <h2>About the Role</h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">As a <strong>Business Intelligence Team Lead</strong>, you will oversee a team of BI Developers and Senior Developers, ensuring high-quality delivery across dashboards, data modelling, analytics, and tooling initiatives.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">You will manage team workload, drive operational excellence, partner with stakeholders, and support the long-term development of BI capabilities within EOS in partnership with the Data &amp; Governance Lead.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">This role requires strong leadership, excellent communication skills, technical expertise, and the ability to align teams around clear priorities.</div> <h2>What You'll Do</h2> <h3>Team Leadership &amp; Delivery</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Lead a BI team, overseeing daily delivery, planning, and prioritisation.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Ensure high-quality outputs across dashboards, data modelling, insights, and tooling activities.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Review analytical output, modelling accuracy, and dashboard quality prior to stakeholder delivery.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Supervise the allocation of BAU work, project initiatives, and support tickets across the team.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Manage performance, coaching, and career development activities for team members.</li> </ul> <h3>Stakeholder Management</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Act as the primary escalation point, ensuring issues are resolved and communicated effectively.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Build strong relationships with product, commercial, and operational stakeholders to support roadmap delivery.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Translate business needs into structured BI workstreams, ensuring clear requirements and expectations are established.</li> </ul> <h3>Operational Excellence &amp; Governance</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Ensure alignment with BI standards, data governance requirements, documentation expectations, and design best practices.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Support incident management by owning escalations, leading root-cause investigations, and coordinating cross-functional resolutions.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Oversee preparation of BI inputs for internal and senior leadership business reviews.</li> </ul> <h3>Technical Support &amp; Mentoring</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Provide technical guidance on data modelling, dashboard design, performance optimisation, and BI tooling.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Mentor BI Developers and Senior Developers, supporting the development of their technical capabilities and business understanding.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Foster a culture of continuous improvement, innovation, and collaboration across the team.</li> </ul> <h3>Strategic Contribution</h3> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Partner with the BI Team Manager to shape long-term BI strategy, capability development, and tooling improvements.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Contribute to resource planning, process optimisation, and the identification of automation and efficiency opportunities.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Play a key role in prioritisation discussions, ensuring team capacity aligns with organisational priorities.</li> </ul> <h2>Experience</h2> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">6-8 years of experience in business intelligence, analytics, or data-focused roles.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience leading delivery workstreams, mentoring analysts or developers, or supervising small teams.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Demonstrated success delivering high-impact BI or analytics solutions within a fast-paced environment.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience collaborating with cross-functional stakeholders across Product, Engineering, and Operations.</li> </ul> <h2>Technical Skills</h2> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong proficiency in SQL, Tableau, Excel, and relational database concepts.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Experience with data modelling, dashboard design, and BI optimisation best practices.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Familiarity with CRM datasets, such as Salesforce, and cloud data platforms, such as Snowflake.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Understanding of ETL concepts, data structures, and dependencies across the BI ecosystem.</li> </ul> <h2>Soft Skills</h2> <ul> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Excellent leadership and coaching capabilities, with a focus on supporting team growth and development.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong communication skills with the ability to simplify complex concepts for non-technical audiences.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Confident decision-maker who can prioritise effectively and manage multiple concurrent workstreams.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Strong stakeholder management skills, with an influential and partnership-focused approach.</li> <li class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Highly organised, structured, and proactive in problem-solving.</li> </ul> <h2>Belonging at EOS</h2> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">At EOS, we are committed to building an inclusive workplace where everyone feels respected, valued, and empowered to contribute. We believe that diverse perspectives strengthen our teams, drive innovation, and help us better serve our customers and communities.</div> <div class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">We welcome applications from people of all backgrounds and experiences and are dedicated to providing an environment where every individual can thrive and reach their full potential.</div> </div> </div> <p>#INDEMEA</p>