Wait, What Do You Do?

Why Us?

With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.

Could This Be For You?

We have an exciting opportunity for a uniquely qualified professional to join a $4B Company that wants to lead the orthotic & prosthetic markets by providing superior patient care, outcomes, services and value.

The Business Process Analyst IV will report to the Sr. Manager of Financial Systems and provide dedicated technical capacity to the Revenue Accounting team. This position will be responsible for the enhancement, automation, and maintenance of revenue accounting processes, Accounts Receivable (AR) reserve models, and reporting systems — including close process optimization, Oracle Account Reconciliations (ARCS) transaction matching, System enhancements and testing, and Oracle Business Intelligence Enterprise Edition (OBIEE) analytics, reporting and dashboards.

Candidate must possess excellent spreadsheet design skills as well as the ability to create process documentation on existing and proposed processes which will include impact analysis and SOX control considerations (both IT and business related). The successful candidate should be a self-starter who can adapt to a transforming environment, who is naturally curious, drives tasks to completion and has a desire to make a real contribution to the future success of our company. The ideal candidate will have a strong focus on leveraging AI tools such as Claude to enhance and automate financial processes, and a desire to identify and eliminate manual work through automation and continuous improvement.

Your Impact

Build, maintain, and automate AR reserve models and revenue accrual analytics, including bad debt, contractual adjustments, and allowances
Develop and automate internal and external revenue reports, analytics, and dashboards (OBIEE) for ongoing monitoring of trends, variances, and potential risk areas
Own ARCS transaction matching, including the creation and testing of new auto-match rules
Lead Billing System enhancements and testing to support the revenue team
Plan, test, and execute reporting system transitions end to end, including data validation, parallel testing, and cutover support
Automate and optimize patient refunds reconciliation and management
Support SOX compliance through control testing, automation, and documentation
Provide audit support, including schedules, documentation, and responses to auditor requests
Partner with patient care operations, FP&A, IT, and other finance teams supporting the revenue and receivable cycles across Hanger's subsidiaries

Minimum Qualifications

Bachelor’s degree in Accounting, Finance, or Information Systems
3+ years of experience in accounting operations, financial systems, process improvement, or a related analytical role
Healthcare revenue cycle or patient care operations experience
CPA, CISA, or similar certification
Working knowledge of revenue accounting concepts, including accruals, reserves, and receivables
Experience with OBIEE, Oracle ARCS, NextGen, or comparable reporting, reconciliation, and revenue cycle systems
Hands-on experience building and automating financial models, reconciliations, and reports (advanced Excel required)
Experience with financial reporting or ERP systems and BI/analytics tools
Experience supporting data platform or reporting system migrations (e.g., on-premises to cloud/data lake environments)
Experience with automation tools, SQL, or scripting for process automation
Experience leveraging AI tools such as Claude to automate and improve financial processes

Additional Success Factors

Strong analytical, organizational, and problem-solving skills
Strong cross-functional communication skills and the ability to translate business needs into technical solutions
Understanding of internal controls and SOX compliance requirements
Effective verbal and written communication with the ability to present findings and interact at all levels of the organization
Ability to work under pressure with strict time constraints
Strong interpersonal skills with the capability to quickly develop working relationships across teams and collaborate across all levels of the organization
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Keep the patient at the center of everything that you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change.
Focus on superior outcomes, and calibrate work processes for outstanding results.

Our Investment in You

Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest

Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.