Business Process & Data Analyst

Job Description

Union: Non-union
Number of vacancies: 1
New or Replacement Position: New
Site: Toronto General Hospital; There is occasional travel associated with this position between UHN hospital sites in the downtown Toronto core
Department: UHN Data & Analytics
Reports to: Senior Manager, Data & Analytics
Hours: 37.5 hours per week
Salary Range: $74,114 - $111,170 per annum
Status: Permanent Full-Time
Closing Date: July 30, 2026

Position Summary

UHN Data & Analytics supports UHN’s growing demand for data and data-driven insights, and helps TeamUHN ensure the needs of the patients come first.  Our collective goal is to better see, understand and use data to help UHN become a data-driven organization, which will help us achieve UHN’s strategic goals and ultimately advance care, research and education. UHN Data & Analytics supports UHN in data-driven decisions, data literacy, performance improvement, data governance, analytics, and automation as well as advances these capabilities through collaboration across the organization.

Within UHN Data & Analytics, the Data Strategy, Governance & Analytics Team is responsible for establishing organizational data governance, advancing data literacy and data operations efficiency, and enabling UHN to develop advanced analytical capabilities that inform and support its strategic pursuits in care, discovery, and learning.

Reporting to the Senior Manager, you will support UHN Data Academy by coordinating administrative operations, planning and executing events, and helping implement initiatives that advance UHN’s data assets as a strategic advantage. In this role, you will contribute to seamless day-to-day business functions, strengthen stakeholder engagement, and support initiatives that improve care delivery, business operations, and organizational efficiency.

Qualifications

• An Undergraduate Degree in Health Informatics, Business, Marketing, Communications, or a related field
• 1-2 years of related industry experience in project or operational management
• Demonstrated experience supporting multiple deliverables or projects of medium scope/complexity from initiation to close-out, including effective planning, requirements gathering, workflow mapping, schedule, issue tracking, and risk mitigation
• Lead projects of small scope/complexity 
• Ability to plan and conduct requirements gathering, workflow/data mapping, and application testing
• Demonstrated experience coordinating end-to-end events, including venue booking, scheduling, logistics, and on-site execution.
• Proven ability to provide administrative support, including registration tracking, inbox coordination, and document preparation.
• Experience supporting financial and procurement activities, including cost analyses, invoice processing, expense tracking, and financial analysis and summaries.
• Demonstrated analytical experience in developing clear, audience-appropriate presentation and communication materials to support event planning, promotion, and stakeholder engagement.
• Excellent facilitation, inter-personal, and written/oral communications skills
• Excellent time management, prioritization, and organization skills
• Ability to work independently and efficiently
• Detail-oriented, adaptive, and client-focused
• Self-motivated, with the ability to work independently and efficiently
• Strong stakeholder coordination and communication skills, with the ability to liaise effectively with internal teams, instructors, vendors, and participants
• Strong analytical and business analysis skills, with the ability to synthesize information, identify requirements and insights, and translate them into clear, actionable communication and presentation materials.
• Proficiency in Microsoft Office and digital tools (e.g., Excel, Outlook, MS Forms, Power Automate) to manage workflows, communications, and reporting
• Project Management certification is an asset
• Knowledge of data visualization best practices is an asset 
• Knowledge of trends and frameworks in data literacy and analytics competencies is an asset 
• Knowledge of trends and frameworks in the development and delivery of learning curriculum is an asset 
• Experience working in a complex, public sector organization or healthcare institution is an asset 
• Familiarity with Learning Management Systems (LMS), especially those in the healthcare  education sectors (e.g., Moodle, Canvas) is an asset 
• Experience with PowerBI and other data visualization and analytics tools is an asset 

Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca