Business Systems Analyst II

Job Type: Classified

Job Classification: 5312 - Business Systems Analyst II

Salary Grade: 14

Pay Range

Hiring Range: $65,457 - $78,540 Annually 

Pay Range: $65,457 - $91,644 Annually 

Range Explanation:

• Hiring Range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

• Pay Range is the entire compensation range for the position.

Analyzes business processes and functions to identify opportunities for improvement and promote greater efficiency and effectiveness. Identifies, analyzes and articulates required changes and translates the business unit’s needs to departmental leadership and technology stakeholders. This classification is distinguished from the Business Systems Analyst I by its emphasis on complex projects affecting multiple departments and from the Business Systems Analyst III which focuses on leading complex system architectural projects.

Essential Functions:  

As defined under the Americans with Disabilities Act, this classification may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class. Work assignments may vary depending on the department’s need and will be communicated to the applicant or incumbent by the supervisor.

• Engages with multiple Pima County departments or elected officials Subject Matter Experts (SMEs) to gain understanding of how the entities operate to deliver on its mission;

• Researches and documents the technical tools (hardware and software) that enable business operations for multiple departments and/or elected officials;

• Identifies and documents areas of operational improvement that can be gained via changes in technology;

• Communicates proposed changes in technology to technical teams and/or third-party vendors for design, development and deployment via requirements definition documents, work items in a work management tool, visual representations, and oral presentations;

• Coordinates requirements definition and business case for change with multiple departments and/or elected officials SMEs;

• Provides status updates to leadership in oral and written form;

• Executes project management techniques (Agile, Waterfall, etc.) to ensure efficient and effective delivery of technical solutions for multiple departments and/or elected officials;

• Effectively negotiates for viable solutions to technical, process and priority conflict resolution;

• Serves as a team member to deliver technical solutions on larger projects and/or for multiple departments.

Minimum Qualifications:

Four (4) years of experience in business process analysis or computer hardware, software or database development, maintenance, or testing.

(Relevant professional level experience and/or education from an accredited college or university may be substituted.)

OR:

One (1) year of experience in a Pima County Business Systems Analyst I or related classification as determined by the department head at the time of recruitment.

Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.

Preferred Qualifications: (Be specific in describing your experience in your application. Ensure the descriptions provided illustrate your competencies, specifically addressing the required and preferred qualifications.):

• Minimum three (3) years experience in Information Technology supporting and administering various business system applications.

• Minimum three (3) years experience gathering and documenting requirements while capturing baseline measurements to support analysis and improvement.

• Minimum three (3) years experience in analysis of current business processes, development and documentation of new business processes, gaining acceptance of the new or modified business process, and implementing revised and new business processes.

• Minimum three (3) years experience working with multiple customers, both internal and external to the organization, who have a wide range of business requirements related to Information Technology.

• Minimum three (3) years experience leading organizational change initiatives and implementing performance improvement strategies to enhance operational efficiency, employee adoption, and business outcomes.

Selection Procedure:
Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process.     

Supplemental Information:

Licenses and Certificates: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.  

Special Notice Items: The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. The Information Technology Department is unable to provide visa sponsorship for this position.

Physical/Sensory Requirements: Repetitive wrist, hand and/or finger movement. Ability to communicate clearly (verbal, written). Must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access filing cabinets, office machinery, etc. Action Activity - bending, climbing, crawling, kneeling, reaching, squatting and stooping; Motion Activity  - simple and firm grasping and fine movement; Hearing Activity - in noisy areas, behind themselves and equipment alarms; Speaking Activity - in person and on a phone; Vision Activity - operate a motor vehicle, distinguish colors, have depth perception and peripheral vision.

Working Conditions: Constantly operates a computer and other office productivity machinery such as a calculator, copy machine and computer printer.

EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.