Business Systems Analyst II

Lynden Incorporated is seeking an experienced Business Systems Analyst II to join our SeaTac-based team. In this role, you will use your BSA and project experience to gather requirements, document processes, support testing, coordinate system changes, and help business and technical teams improve the tools employees use every day. This is not a safety-sensitive position.   Join a stable, family‑owned company with 40+ years of no layoffs and a collaborative, team-focused culture.   Who we are:  Lynden is a family-owned transportation and logistics company helping customers move freight by air, land, and sea. Our SeaTac corporate office supports 15 Lynden companies, more than 2,500 employees, and an IT team of about 95 people. With 40+ years of no layoffs, we offer long-term stability and work that is practical, collaborative, and connected to the business.   What You Will Be Doing A Business Systems Analyst helps business teams explain what they need, turns those needs into clear requirements, and works with technical teams to improve systems, reports, processes, and user experience. Partner with business teams, IT, vendors, and other stakeholders to understand needs and turn them into clear system, reporting, and process requirements. Review current processes, identify gaps or pain points, and help recommend practical system or process improvements. Support application projects, enhancements, integrations, upgrades, patches, and releases by helping define scope, track open items, coordinate tasks, and communicate progress, risks, and decisions. Help configure, test, and support enterprise applications and databases. Coordinate with IT, vendors, and users to resolve application, data, reporting, or performance issues. Prepare test plans, test scenarios, and user acceptance testing materials. Document testing results and follow up on issues before changes are moved into production. Create and maintain clear documentation, including business requirements, process flows, system notes, test scripts, user guides, training materials, issue logs, and project notes. Provide training and support to end users and team members so they understand how to use systems, follow updated processes, and apply internal controls. Support change management and user readiness by helping prepare communications, training plans, deployment checklists, and post-implementation support materials.  What’s In It for You: Discretionary bonus program Competitive wages + annual wage reviews Cell Allowance: $10 per month Two medical plans starting as low as $0/month Medical, dental and vision for your family for $222/month (HDHP) Flexible Spending Account (FSA) or Health Savings Account (HSA) Mental health programs (in-office and virtual) 17 days Paid Time Off a year + additional paid extended leave. PTO increases with tenure 8 paid holidays each year 401(k) with company match + additional contributions No-cost Employee assistance program, life insurance, long term disability and AD&D Tuition Reimbursement program Mass transit reimbursement Career advancement opportunities, including potential growth into an Applications Engineer role What We Need from You (required) At least 2 years of experience as a Business Systems Analyst, Applications Engineer, Project Manager. This role requires ongoing authorization to work in the U.S. without sponsorship. What Would Be Nice to Bring (preferred) Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Analytics, Management Information Systems, Product Management, or a related technical field preferred. Your Schedule We offer a flexible start window between 7:00 am to 8:00 am Monday – Friday. To support team coordination, you are expected to begin work at the same selected time each day. Hybrid schedule upon completion of training with 4 days onsite and 1 day offsite. Working onsite from our office in SeaTac, WA This position is not eligible for relocation.  Why should you join us? We’re ethical and human. We don’t get everything perfect, but we try hard.  When we miss the mark, we own it and make it right. We work as a collaborative team built on respect and support. Our casual office includes an on-site gym, free parking and easy access to Link Light Rail.   Fine Print: All employment offers are contingent on a satisfactory background check and pre‑employment drug screen, excluding marijuana where prohibited by law. Random drug testing does not include marijuana for non‑safety‑sensitive positions in Washington.  Lynden Incorporated is an equal opportunity employer and does not discriminate based on any protected status.