Cargo Loss Prevention Fraud Analyst

Salary: $55,000 - $60,000 Location: Onsite in Jacksonville or Rockford     What work will you perform? Cargo Net recently reported a 57% year-over-year increase in straight cargo theft (it’s physically taken) and 1220% increase in strategic cargo theft (you are “tricked” into giving them the cargo).    We are hiring for a senior level analyst to assist with reducing liability and cost related cargo theft by conducting investigations and determining the root cause of network-wide fraudulent incidents.  Your analysis will help inform how you educate and raise awareness for combating fraudulent activity throughout the network.  If your strengths are in data driven decision-making and confidently having difficult conversations with empathy then this is the role for you.   Essential Responsibilities: Through analysis identify methods to reduce liability and cost Communicate data driven analysis of current risk environment to variety of audiences across the network Provide detailed analytical reports of incidents that can be used to create higher awareness Analyze trends including demographics and carrier/customer Lead investigations and determine root cause of fraud/theft incident. Lead discussions with other departments surrounding fraud/theft incidents. File appropriate reports. Collaborate with law enforcement to access their data to improve fraud mitigation efforts. Assign private investigators and work with law enforcement. Review reports and invoices for complete and accurate billing/information Initiate corrective action and prevent reoccurrence when applicable. Review history and recommend appropriate action to management.     Minimum Experience and Qualifications: Bachelor's Degree or equivalent work experience Three (3) years of experience in fraud analysis, law enforcement or cargo loss prevention   Preferred Experience and Qualifications: Two (2) years of fraud analysis or investigative experience Two (2) years of customer service experience    Knowledge, Skills, and Abilities: Working knowledge of Excel and Word Ability to handle multiple tasks simultaneously Ability to work with minimal supervision Ability to make decisions independently Excellent organization and communication skills