CBS Credit to Cash Analyst (Del. Miguel Hidalgo, CMX, MX)

<style type="text/css"> </style> <p><span style="">No Relocation Assistance Offered<br>Job Number #173471 - Del.Miguel Hidalgo, Mexico City, Mexico<br><br><strong>Who We Are</strong><br><br>Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!<br><br>Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.</span><br> </p><div align="left"> <h3>Title:</h3> <p>Coding Analyst</p> <p> </p> <h3>Location:</h3> <p>Mexico City, Mexico</p> <p> </p> <h3>Reports To:</h3> <p>Junior Credit to Cash Team Lead</p> <p> </p> <p> </p> <h3>Role Summary:</h3> <p> </p> <p>Are you ready to bring clarity to commercial financial data and support a world-class Order-to-Cash cycle? As a Coding Analyst based in Mexico City, you will serve as the technical engine of the Customer-to-Cash (C2C) team, directly ensuring the precise classification and resolution of customer account deductions and remittances across our US and Canada business portfolios. You will collaborate cross-functionally across Finance, Logistics, and Commercial teams to translate complex customer payment data into actionable business credits and adjustments. By driving first-contact resolutions, your analytical precision will directly safeguard portfolio accuracy for critical market accounts.</p> <p> </p> <p> </p> <h3>Responsibilities:</h3> <p> </p> <ul> <li> <p><strong>Remittance &amp; Deduction Classification:</strong> Categorize complex customer payment deductions and disputable balances into Gross-to-Net (GTN) or Logistic Deductions based on root-cause analysis of promotional, pricing, or shipping variations.</p> </li> <li> <p><strong>Cross-Functional Collaboration:</strong> Partner actively with Cash Application, Local Finance, Commercial, and Collection teams to streamline payment adjustments and accelerate the dispute resolution process.</p> </li> <li> <p><strong>Portfolio Analysis &amp; Reporting:</strong> Generate and analyze periodic unidentified balance trends and aging profiles to identify workflow bottlenecks and provide data-driven insights into systemic deduction issues.</p> </li> <li> <p><strong>Customer Relationship Management:</strong> Serve as the direct point of contact for customer billing questions, proactively requesting backup documentation and resolving account discrepancies to maximize portfolio accuracy.</p> </li> </ul> <p> </p> <p> </p> <h3>Required Qualifications:</h3> <p> </p> <ul> <li> <p>Bachelor’s Degree in Business Administration, Accounting, Finance, Economics, or a closely related field.</p> </li> <li> <p>1+ years of experience in Credit to Cash processes.</p> </li> <li> <p>Basic operational understanding of Accounting principles and the end-to-end Order-to-Cash (O2C) lifecycle.</p> </li> <li>Strong verbal and written English communication skills with a proven ability to reconcile international consumer account balances.</li> <li> <p>Demonstrated capability to analyze financial transactions, process account balances, and evaluate complex documentation from resume assessment alone.</p> </li> </ul> <p> </p> <p> </p> <h3>Preferred Qualifications:</h3> <p> </p> <ul> <li> <p>Prior experience working within a fast-paced Customer Service or shared services environment supporting North American (US or Canada) market portfolios.</p> </li> <li> <p>Familiarity with enterprise resource planning (ERP) platforms or advanced accounting databases.</p> </li> </ul> <p> </p> <p>This is a temporary vacancy (6 months).</p> </div><p><br><span style=""><strong>Our Commitment to Inclusion</strong><br>Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.</span><br><br><br><span style=""><strong>Equal Opportunity Employer</strong><br>Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.<br><br>Reasonable accommodation during the application process is available for persons with disabilities. Please complete this<a href="https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform" target="_blank" rel="noopener"> <span style="">request form</span></a> should you require accommodation.<br><br><span style="">#LI-Hybrid</span></span></p>