CBS Credit to Cash Analyst (Mexico City, MEX, MX)

<style type="text/css"> </style> <p><span style="font-family:Arial, Helvetica, sans-serif">No Relocation Assistance Offered<br>Job Number #175525 - Del.Miguel Hidalgo, Mexico City, Mexico<br><br><strong>Who We Are</strong><br><br>Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!<br><br>Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.</span><br><br></p><div id="model-response-message-contentr_c68e566521c21be9" dir="ltr"> <h2>Collections &amp; Deductions Analyst</h2> <p>Location: Mexico City</p> <p> </p> <p> </p> <h3>Role Summary</h3> <p> </p> <div>As a Collections &amp; Deductions Analyst on our Order-to-Cash (C2C) team, you will manage customer account balances and resolve deduction issues for top-tier retail and corporate accounts across the US and Canada. Based in Mexico City and reporting to the Jr. Team Lead, this position plays a critical role in optimizing cash flow and protecting financial performance across a portfolio generating over $180M in monthly AR. In this fast-paced environment, you will proactively identify collection risks, resolve complex deduction categories, and build strong cross-functional partnerships to streamline revenue management.</div> </div> <div dir="ltr"> </div> <div dir="ltr"> </div> <div dir="ltr"><br> <h3>Responsibilities</h3> <p> </p> <ul> <li> <div>Manage portfolio customer balances, issue past-due notices, and implement strategic collection approaches to drive timely payments while maintaining positive customer relationships.</div> </li> <li> <div>Analyze, dispute, and clear open deductions across Gross-to-Net (GTN) promotions, vendor compliance, pricing, and inventory categories within strict deadline parameters across multiple portals.</div> </li> <li> <div>Conduct root-cause analysis on AR balances and recurring deduction issues to optimize collection rates and improve cross-functional workflows.</div> </li> <li> <div>Collaborate closely with Sales, Logistics, Credit, and Customer Development teams to align on account strategy and resolve operational bottlenecks.</div> </li> <li> <div>Prepare monthly cash estimates, perform payment reconciliations, and maintain tracking tools to ensure data integrity and full audit compliance.</div> </li> <li> <div>Drive continuous improvement initiatives by evaluating existing processes and leveraging data engineering insights for cross-functional decision-making.</div> </li> </ul> <p> </p> <p> </p> <h3>Required Qualifications</h3> <p> </p> <ul> <li> <div>Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.</div> </li> <li> <div>2+ years of professional experience in Accounts Receivable, Collections, or Deductions Management.</div> </li> <li> <div>Demonstrated experience performing root-cause analysis and portfolio risk assessment.</div> </li> </ul> <p> </p> <p> </p> <h3>Preferred Qualifications</h3> <p> </p> <ul> <li> <div>Experience managing high-volume portfolios in the Consumer Packaged Goods (CPG) or FMCG industry.</div> </li> <li> <div>Proficiency in EDI systems, SAP, and customer dispute management portals.</div> </li> <li> <div>Strong written and verbal communication skills with the ability to flex communication styles across diverse internal and external stakeholders.</div> </li> <li> <div>Advanced analytical mindset with proven capabilities in data manipulation and process optimization.</div> </li> <li> <div>Highly organized with strong adaptability to excel under changing business priorities.</div> </li> </ul> <p> </p> <p> </p> <h3>Summary of Alignment &amp; Improvements</h3> <p> </p> <ul> <li> <div><strong>Format &amp; Length:</strong> Restructured into black Arial font with bolded subheadings and concise bullet points to keep the content scannable, impact-focused, and within the 300-word guideline.</div> </li> <li> <div><strong>Role Summary:</strong> Highlighted the scope ($180M+ AR), geographic impact (US &amp; CA), and direct reporting line to present an engaging, value-driven overview for top talent.</div> </li> <li> <div><strong>Responsibilities:</strong> Streamlined detailed task lists into 6 strategic, outcome-oriented responsibilities while removing repetitive language.</div> </li> <li> <div><strong>Required vs. Preferred Split:</strong> Isolated objective, resume-verifiable standards (Degree, minimum YOE) into Required, while shifting subjective skills (communication, analytical mindset, industry background) to Preferred to ensure compliance and avoid unintended candidate drop-off.</div> </li> </ul> </div><p><br><span style="font-family:Arial, Helvetica, sans-serif"><strong>Our Commitment to Inclusion</strong><br>Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.<br><br><strong>Equal Opportunity Employer</strong><br>Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.<br><br>Reasonable accommodation during the application process is available for persons with disabilities. Please complete this <a href="https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform" target="_blank" rel="noopener"><span style="color:#0000ff">request form</span></a> should you require accommodation.<br><br><span style="color:#000000">#LI-Hybrid</span></span></p>