← back to jobs
> job detail
O
👽Other

Client Operations Analyst

Ocorian · Moka, Moka District, Mauritius
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
Moka, Moka District, Mauritius
languages
—
tools
—
> description

Job Description

Purpose of the Job

Join Ocorian's Global Client Screening Team and play a key role in protecting the business and its clients through effective client screening and risk assessment. This is an excellent opportunity to deepen your expertise in AML, sanctions and client due diligence processes while working with colleagues across multiple jurisdictions. You'll contribute to the identification and escalation of potential financial crime risks, provide valuable insights through management information and support the ongoing enhancement of global screening processes. The role offers strong exposure to international stakeholders and the opportunity to make a meaningful impact within a dynamic and evolving compliance environment.

Main Responsibilities 

  • Conduct client screening activities and review alerts generated through ongoing monitoring systems in line with group policies and procedures.
  • Analyse client information against sanctions lists, PEP databases, watchlists and other relevant sources to identify potential risks.
  • Assess, investigate and accurately document screening results, ensuring clear and well-supported outcomes.
  • Escalate potential risks and high-risk findings to relevant stakeholders, supporting timely and informed decision-making.
  • Produce and analyse management information, providing meaningful insights into screening activity and emerging risk trends.
  • Build strong relationships with regional and local teams to promote consistency, collaboration and effective resolution of screening matters.
  • Identify opportunities to improve processes, controls and efficiency, contributing to the continuous development of the screening framework.
  • Support system enhancements, testing activities and strategic projects that strengthen the global client screening function. 

#LI-EM1
#LI-Hybrid

Qualifications

Knowledge, Skills & Experience 

  • Experience within a regulated financial services environment, with a strong understanding of AML, KYC and financial crime risks.
  • Strong analytical and investigative skills, with the ability to assess complex information, identify risk indicators and make sound judgements.
  • Excellent written and verbal communication skills, with the confidence to present findings and engage effectively with stakeholders at all levels.
  • Highly organised and detail-oriented, with the ability to prioritise workloads, manage competing demands and deliver high-quality outcomes.
  • Proactive and accountable, with a solutions-focused mindset and the ability to work independently while contributing to a collaborative team environment.
  • Proficiency in Microsoft Office applications, including Outlook, Word, PowerPoint and Teams; experience with client screening or compliance systems would be advantageous.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues - wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at careers@ocorian.com.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. 

Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance 

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. 

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian. 

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise. 

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. 

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines. 

What’s In It For You 

  • Competitive salary 
  • We are globally hybrid (please check the specifics for this role during interview process)
  • Flexible working hours 
  • Private Pension Plan fully paid by the company after probation
  • Private medical insurance with Catastrophe cover fully paid by the company
  • Employee recognition program and spot bonuses
Apply at Ocorian →