Customer Collaboration Analyst (San Salvador, SS, SV)

<style type="text/css"> </style> <p><span style="font-family:Arial, Helvetica, sans-serif">No Relocation Assistance Offered<br>Job Number #173667 - San Salvador, San Salvador, El Salvador<br><br><strong>Who We Are</strong><br><br>Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!<br><br>Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.</span><br><br></p><p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt;font-family:Arial, sans-serif">About the role</span></p> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Are you ready to elevate customer experience and drive strategic growth for a global leader like Colgate-Palmolive? As a Customer Collaboration Analyst, you will be the bridge between our Supply Chain team and our most strategic commercial partners.</span></p> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Your mission will be to build robust, trust-based relationships, driving tailored service, planning, and efficiency initiatives. If you are passionate about transforming data into collaborative logistics solutions and mutual business value, this is the place to make a real impact!</span></p> <p> </p> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Responsibilities</span></p> <ul style="margin-top:0.0px;margin-bottom:0.0px"> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">Strategic Collaboration: Partner with commercial and logistics teams to design and implement tailored supply chain strategies that reduce costs and boost sales.</span></p> </li> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">KPI Ownership: Drive continuous improvement by monitoring and meeting key metrics such as On-Time In-Full (OTIF), On-Shelf Availability (OSA), and incremental sales.</span></p> </li> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">Cross-Functional Leadership: Coordinate with Demand Planning, Logistics, Warehousing, and CBS (Colgate Business Services) to optimize order management and eliminate supply chain gaps from origin to the shelf.</span></p> </li> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">Data-Driven Planning: Integrate external customer data into our Demand Planning process to enhance inventory accuracy and sales forecasting.</span></p> </li> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">Innovation &amp; Digital Mindset: Live the FEED principles (Focused, Empowered, Experimental, Digital) by adopting new digital tools to speed up decision-making and identify growth opportunities.</span></p> </li> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">Project Management: Lead and support cross-functional projects tied to business-critical programs like FTG (Funding the Growth) and Reimagine.</span></p> </li> </ul> <p> </p> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Required qualifications</span></p> <ul style="margin-top:0.0px;margin-bottom:0.0px"> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">Bachelor’s degree in Engineering, Business Administration, or related fields.</span></p> </li> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">At least 3+ years of experience in Supply Chain or Customer Service and Logistics roles (e.g., Demand Planning, Supply Network Planning, CPFR, or Customer Service Analyst).</span></p> </li> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">Proficiency in SAP, Business Intelligence (BI) tools, and Google Suite.</span></p> </li> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">Solid understanding of logistics costs, P&amp;L, inventory management, and project management methodologies.</span></p> </li> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">Intermediate-Advanced proficiency in English.</span></p> </li> </ul> <p> </p> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt;font-family:Arial, sans-serif">Preferred qualifications</span></p> <ul style="margin-top:0.0px;margin-bottom:0.0px"> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">Experience working directly with Grupo Calleja or managing retail/supermarket logistics projects in El Salvador.</span></p> </li> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">Strong analytical and critical thinking, active learning mindset, and excellent interpersonal communication.</span></p> </li> <li style="font-size:11.0pt;font-family:Arial, sans-serif"> <p style="text-align:justify;margin-top:0.0pt;margin-bottom:0.0pt"><span style="font-size:11.0pt">A solid financial and business perspective to identify win-win opportunities.</span></p> </li> </ul><p><br><span style="font-family:Arial, Helvetica, sans-serif"><strong>Our Commitment to Inclusion</strong><br>Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.<br><br><strong>Equal Opportunity Employer</strong><br>Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.<br><br>Reasonable accommodation during the application process is available for persons with disabilities. Please complete this <a href="https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform" target="_blank" rel="noopener"><span style="color:#0000ff">request form</span></a> should you require accommodation.<br><br><span style="color:#000000">#LI-Hybrid</span></span></p>