> job detail
B
👽Other
Customer Service Analyst
Bunge · Ciudad de México, CIUDAD DE MEXICO, MX, 1210
// classified as
Other (Adjacent or hard to classify.)
posted
1d ago
location
Ciudad de México, CIUDAD DE MEXICO, MX, 1210
languages
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tools
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> description
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<td style="width:25%;height:42.9972px;text-align:center"><span style="color:#ffffff;font-family:helvetica, arial, sans-serif"><strong>City : </strong>Mexico City<strong> </strong></span></td>
<td style="width:25%;height:42.9972px;text-align:center"><span style="color:#ffffff;font-family:helvetica, arial, sans-serif"><strong>State : </strong>México (MX-MEX)<strong> </strong></span></td>
<td style="width:25%;height:42.9972px;text-align:center"><span style="color:#ffffff;font-family:helvetica, arial, sans-serif"><strong>Country : </strong>Mexico (MX)<strong> </strong></span></td>
<td style="width:25%;height:42.9972px;text-align:center"><span style="color:#ffffff;font-family:helvetica, arial, sans-serif"><strong>Requisition Number : </strong>46993<strong> </strong></span></td>
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<p> </p><p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Bunge has an exciting opportunity available for Customer Service Analyst - Billing. In this role you will be part of a global team working on challenging, meaningful projects impacting core business activities. Since 1818, Bunge has been connecting farmers to consumers to deliver essential food, feed, and fuel to the world. Looking to the future, our ambition is to continuously reinvent ourselves, leveraging data to be at the forefront of analytics, technology and talent to accomplish our purpose in a better, faster and simpler way. Bunge is committed to operating and thriving in the digital world – creating world class agile teams where teammates are empowered and encouraged to collaborate and test and learn to succeed. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt"> </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">At Bunge, people don’t just come here to work, they come here to grow – solving challenges that directly impact the world with a diverse team of thinkers and doers. Bunge offers a strong compensation and benefits package, generous paid time off program, flexible work arrangements, and opportunity to progress. Our hybrid work environment provides a balance of in-office and remote work. Most importantly, in all we do we live our values: </span></p>
<p><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">• Act as One Team by fostering inclusion, collaboration, and respect • Drive for Excellence by being agile, innovative and efficient </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">• Do What's Right by acting safely, ethically, and sustainably </span></p>
<p><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">A Day in the Life:</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Responsible for ensuring that the company's billing process is carried out in a timely and correct manner, in accordance with the policies and procedures established by the company and in compliance with the requirements dictated by the tax authority. Verify that the issued tax documents are sent to clients in a timely manner.</span></p>
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<p><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">What You'll Be Doing:</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Responsible for billing, collections through SAP module, policy or manual process. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Necessary knowledge of CFDI last version to resolve issues, make decisions, and consult with the tax team.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Follow-up to obtain addendum information including weight origin and destination scale ticket to achieve correct billing and customer final approval to program for payment. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Ensure the correct creation of CFDIs required by SAT.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Report and enter CFDIs into client portals when applicable.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Responsible for the creation of memo credits, debit notes, cancellations, and re-invoicing, ensuring correct accounting and tax application.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Follow-up on pending invoice orders until they are correctly billed within the established tolerance time.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Teamwork with the Sales, IT, and Customer Service areas to make decisions and resolve issues that arise in billing</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Make an agreement with customer and Bunge sales team regarding Aging customer payment balance. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Closing and reconciliation of the monthly accounting.</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Also in charge of:</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Talk to customers to follow-up payments status. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•System trials </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Follow-up new requirements by SAT </span></p>
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<p><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">Skills/Experience </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•At least 3 years’ experience in Invoicing, Logistics or commercial. </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Bachelor’s degree in Industrial engineering, administration or others</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">SCHEDULE:</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Full -time position, typically 48 hours a week, but on rare occasions more hours may be required and worked by mutual agreement</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Willingness and ability to travel to various plant locations as needed is a requirement</span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Desirable Technical knowledge in food companies </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•SAP knowledge </span><br><span style="font-family:arial, helvetica, sans-serif;font-size:14.0pt">•Excel knowledge </span></p><hr>
<p style="text-align:justify"><span style="font-family:helvetica, arial, sans-serif;color:dimgray;font-size:12.0pt">At Bunge (NYSE: BG), our purpose is to connect farmers to consumers to deliver essential food, feed and fuel to the world. As a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they’re grown to where they’re needed—in faster, smarter, and more efficient ways. We are a world leader in grain origination, storage, distribution, oilseed processing and refining, offering a broad portfolio of plant-based oils, fats, and proteins. We work alongside our customers at both ends of the value chain to deliver quality products and develop tailored, innovative solutions that address evolving consumer needs. With 200+ years of experience and presence in over 50 countries, we are committed to strengthening global food security, advancing sustainability, and helping communities prosper where we operate. Bunge has its registered office in Geneva, Switzerland and its corporate headquarters in St. Louis, Missouri. Learn more at Bunge.com.</span></p>
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<p><span style="font-family:helvetica, arial, sans-serif;color:dimgray;font-size:12.0pt">Every day our people exemplify these values, which represent Bunge at its core:</span></p>
<p><br><span style="font-family:helvetica, arial, sans-serif;color:#043c5a;font-size:12.0pt">• <strong>We Are One Team </strong>– <strong><span style="color:#3c637c">Collaborative, Respectful, Inclusive</span></strong></span><br><span style="font-family:helvetica, arial, sans-serif;color:#043c5a;font-size:12.0pt">• <strong>We Lead The Way</strong> – <strong><span style="color:#9cc83c">Agile, Empowered, Innovative</span></strong></span><br><span style="font-family:helvetica, arial, sans-serif;color:#043c5a;font-size:12.0pt">• <strong> We Do What’s Right</strong> – <strong><span style="color:#d28828">Safety, Sustainability, With Integrity</span></strong></span></p>
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<p style="text-align:justify"><span style="font-family:helvetica, arial, sans-serif;color:dimgray;font-size:12.0pt">If this sounds like you, join us! We value and invest in people who believe in our purpose and are excited to live it every day – people who are #ProudtoBeBunge</span></p>
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