Data Analytics Specialist

Job Title: Data Analytics Specialist 

Location:  Pune  

About Springer Nature   

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are pioneers in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world.  For more information, please visit www.springernature.com and follow @SpringerNature.  

At Springer Nature, we recognise that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short term effectiveness and long-term growth in mind.    

About the Role 

The Web Analytics Enablement team is responsible for helping teams across Springer Nature measure, understand, and improve digital experiences. We enable consistent, reliable analytics through standards, implementation support, governance, and actionable reporting so stakeholders can make confident, data-driven decisions.  

As an Analytics Specialist, you will bring a strong foundation in digital measurement and understand how analytics choices align to broader organisational goals. You will work at scale across a complex, long-lived web ecosystem where data quality, privacy/consent, security, and maintainability are essential. The role combines continuous improvement of existing tracking with the rollout of new measurement capabilities supporting tracking design and implementation via tag management, and validating data end-to-end (from collection to reporting) to ensure GA4 and BigQuery outputs are accurate and usable.  

You will partner with cross-functional teams (Product, Engineering, Marketing, Editorial) to translate business questions into measurable requirements, influence tracking and reporting approaches, and maintain reliable dashboards and documentation. A key part of the role is enablement: providing guidance, training, and support materials so stakeholders can adopt consistent analytics practices and become increasingly self-sufficient.  

The job is based in Pune, and you will work remotely at times with colleagues in other locations. 

Roles Responsibilities : 

  
Within 3 Months  

• Complete onboarding and learn Springer Nature platforms, WAE standards, KPI definitions, and governance, including ways of working.  

• Build professional work relationships with peers and other departments, gaining insight into collaboration, technology, and ways of working.  

• Learn and apply Springer Nature analytics techniques and best practices under guidance, including GA4/GTM standards, QA processes, naming conventions, access controls, cross-domain tracking, BigQuery validation, reporting standards, documentation, and privacy-compliant data security.  

• Run baseline GA4 audits for assigned properties (event/parameter consistency, key journey coverage, cross-domain measurement) and document priority issues + recommended fixes.  

• Validate GA4 data quality using BigQuery (BQ), including reconciliation checks between GA4 UI and BQ extracts (where relevant).  

• Monitor GA4 to BigQuery export reliability (freshness/completeness), including event volumes, missing days, and schema/parameter population; define escalation for export incidents.  

• Update/produce essential documentation in Confluence (definitions, QA checklist, property/dataset inventory updates).  

Within 6 Months  

• Identify and complete tasks related to your areas of technical expertise with minimal supervision.  

• Demonstrate effective communication in meetings and discussions to help others understand our goals and technologies.  

• Start active contribution & share insights to solve domain specific challenges.  

• Own access control management & hygiene measures  

• Independently deliver tracking QA and issue resolution end-to-end, coordinating fixes with relevant teams and maintaining clear status/ownership.  

• Improve tracking consistency across assigned properties by closing priority gaps and aligning implementations to WAE standards (events, parameters, naming conventions).  

• Build and maintain reusable BigQuery SQL validation checks (data quality, anomaly detection, export completeness) and adopt them into routine QA cadence.  

• Create/maintain reusable BigQuery assets (views/derived tables) that support consistent KPI definitions and reliable reporting.  

• Strengthen/certify priority Looker Studio dashboards (or monitoring/alerts) ensuring KPIs align to agreed definitions and validated data sources.  

• Start delivering enablement: contribute to training/office hours and publish support materials that help teams follow analytics best practices.  

Within 12 Months  

• Reduce recurring data issues by improving governance: tighter standards adoption, stronger release QA, better documentation, and repeatable validation/monitoring.  

• Monitor & optimize analytics health for a defined portfolio: run ongoing audits, monitor GA4 to BigQuery export reliability, and provide quarterly health summaries with remediation tracking.  

• Start supporting strategic WAE initiatives (e.g., measurement upgrade, governance refresh, experimentation measurement readiness) with tangible outputs.  

• Mature stakeholder reporting by improving/expanding certified dashboards and reusable BigQuery datasets to scale trusted insights across teams.  

• Manage GA4 and BigQuery access governance with periodic access reviews/hygiene, ensuring privacy, consent, and compliance requirements are consistently met.  

• Contribute to solving complex cross-domain measurement challenges and advanced analytics requirements as they emerge. 

About you   

• Bachelor's Degree from recognized University 

• 1- 3 years of relevant experience.  

• Strong data analytics and quantitative skills, with hands-on experience in implementing and testing GA4 measurement solutions through Google Tag Manager (GTM) 

• Knowledge of GDPR, cookie consent tools (e.g., OneTrust), and data privacy principles to ensure compliant data collection, governance, and analytics practices. 

• Proficient in using Big Query and SQL to validate large-scale datasets, ensure data accuracy, and support reliable dashboard reporting, while effectively collaborating with cross-functional teams to establish consistent analytics standards and documentation. 

• Strong problem-solving skills with a passion for developing solutions that drive meaningful impact and improve experiences for others 

• Proven ability to collaborate with cross-functional teams, applying domain knowledge to align stakeholders, achieve analytics goals, and support data-driven decision-making. 

• Strong communication skills with the ability to translate complex technical concepts for non-technical audiences and effectively convey business requirements to technical teams. 

• Consistently treats colleagues with respect, actively listens, and demonstrates empathy and compassion to foster positive working relationships. 

• Proven ability to work collaboratively across teams, prioritizing collective success and contributing to a high-performing team environment. 

• Self-motivated professional with strong organizational, prioritization, and decision-making abilities, proactively identifying opportunities to add value and drive business outcomes. 

• Comfortable engaging and building productive relationships with colleagues and stakeholders across both remote and in-person work environments. 

• Excellent command of English, enabling clear, concise, and effective communication that supports successful collaboration and stakeholder engagement. 

 At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion      

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/   

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