Data Center Operations Technician (MMR/MDF & Fiber Infrastructure)

<div class="content-intro"><p><span style="font-family: arial, helvetica, sans-serif;">SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.&nbsp;</span><span style="font-family: arial, helvetica, sans-serif;">Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. </span><span style="font-family: arial, helvetica, sans-serif;">We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. </span><span style="font-family: arial, helvetica, sans-serif;">All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.</span></p></div><h3>ABOUT THE ROLE:</h3> <p>We are seeking an experienced Data Center Operations Technician to own day-to-day operations of the Meet-Me Rooms (MMR) and Main Distribution Frames (MDF) in a high-density, hyperscale AI training environment. This role is responsible for fiber operations, rack-and-stack activities, power distribution support, HVAC coordination, fiber troubleshooting, and cross-connect installation/maintenance. The successful candidate will ensure maximum availability of Layer 1 connectivity and critical infrastructure while following strict change-management and documentation standards.&nbsp;This position directly supports the reliability of critical connectivity and infrastructure that underpins AI training clusters. Candidates with a strong track record of keeping Layer 1 systems available and well-documented will be highly competitive.</p> <h3>RESPONSIBILITIES:</h3> <ul> <li>Own operational readiness of MMR and MDF spaces, including cleanliness, access control, labeling, and space utilization.</li> <li>Perform fiber operations: install, dress, test, and document fiber infrastructure; execute cross-connect installations and de-installations; maintain accurate fiber maps and circuit records.</li> <li>Conduct fiber troubleshooting using OTDR, optical power meters, and fiber shot measurements; coordinate with SSP/NOC and engineering to isolate and resolve production-impacting fiber issues rapidly.</li> <li>Execute rack-and-stack of servers, network gear, and supporting hardware; manage cable management, pathway utilization, and physical layer standards.</li> <li>Support power distribution within MMR/MDF environments (PDUs, breaker coordination, load monitoring) and escalate power-related issues.</li> <li>Monitor and coordinate HVAC needs for MMR/MDF spaces to maintain environmental setpoints critical to equipment reliability.</li> <li>Lead or support incident response for Layer 1 and physical infrastructure events; drive root-cause analysis and corrective actions.</li> <li>Follow rigorous change-management processes for all installations, moves, adds, and changes.</li> <li>Maintain detailed as-built documentation, asset records, operational logs, and fiber route documentation.</li> <li>Mentor junior technicians on safe work practices, fiber handling, testing standards, and operational procedures.</li> <li>Drive continuous improvement in deployment efficiency, labeling standards, and risk reduction.</li> </ul> <h3>BASIC QUALIFICATIONS:</h3> <ul> <li>5+ years of hands-on experience in data center, carrier, or mission-critical telecommunications environments supporting high-availability infrastructure.</li> <li>Strong Layer 1 networking and fiber optic experience, including OTDR and optical power meter testing.</li> <li>Proven rack-and-stack, hardware installation, and cable management skills.</li> <li>Experience with circuit turn-up, validation, preventive maintenance, and production incident response.</li> <li>Familiarity with change management, documentation, and SLA-driven operations.</li> <li>Ability to work independently and coordinate effectively with NOC, engineering, vendors, and cross-functional teams.</li> <li>Certified Fiber Optic Technician (CFOT) or equivalent strongly preferred.</li> <li>Willingness to work in a fast-paced, secure, high-availability hyperscale environment; flexible schedule as needed for critical maintenance windows.</li> </ul> <h3>PREFERRED SKILLS AND EXPERIENCE:</h3> <ul> <li>Experience with Ciena, Nokia, Infinera, or similar optical transport platforms.</li> <li>Prior work in MMR/MDF or carrier hotel environments.</li> <li>Experience supporting hyperscale or AI/ML data center infrastructure.</li> <li>Working knowledge of power distribution and basic HVAC coordination in critical spaces.</li> <li>Demonstrated ability to mentor junior technicians and improve operational processes.</li> </ul><div class="content-conclusion"><p><em>SpaceXAI is an equal opportunity employer. For details on data processing, view our </em><em><a href="https://x.ai/legal/recruitment-privacy-notice" target="_blank">Recruitment Privacy Notice</a>.</em></p></div>