Data Center Operations Tier II Technician
The Data Center Tier 2 Technician at Lightedge Solutions is responsible for managing, maintaining, and supporting all aspects of Lightedge data centers and critical facilities. This role performs advanced operational, maintenance, deployment, and troubleshooting functions while serving as a technical resource for the DC Operations team. The Tier 2 Technician utilizes and develops standard operating procedures, coordinates maintenance activities, manages hardware lifecycle activities, and ensures adherence to company audit requirements, change management processes, and operational standards.
This position works directly with technicians, support teams, project managers, senior leadership, vendors, contractors, and clients to maintain the highest levels of availability, security, efficiency, and customer service across all facilities. The employee will be a member of the DC Operations team and will report directly to the Datacenter Operations Manager.