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At Penguin Solutions (Nasdaq: PENG) – The AI Factory Platform Company – we’re building a team of innovators who thrive on collaboration, creativity, and the opportunity to help shape the future of AI. As part of the AI technology revolution, our teams design, build, deploy, and manage AI factories for enterprises, sovereign AI initiatives, and neocloud providers worldwide. Headquartered in Silicon Valley, California, Penguin Solutions operates globally through a network of R&D, manufacturing, and sales locations. For nearly three decades, we have operated at the intersection of memory and AI/HPC infrastructure. That engineering expertise positions us to power the next generation of AI workloads, from training to inference and agentic AI at scale. Penguin Solutions brings together differentiated infrastructure software, advanced memory, compute systems, end-to-end services, and industry-leading partner solutions in a full-stack AI factory platform designed to help customers deploy and scale AI workloads with speed and precision. At Penguin Solutions, we value ideas over hierarchy and believe in servant leadership, where leaders enable teams to do their best work. We empower employees to take ownership, drive innovation, and grow through challenging work, continuous learning, and exposure to advanced AI tools and technologies. With flexibility where it matters and a strong focus on outcomes, Penguin Solutions is a place to do your best work, grow your career, and make a meaningful impact. Job Overview Penguin Solutions Professional Services provides essential engineering services for the integration, configuration, and deployment of complex, integrated environments involving high-performance computing, cloud, and enterprise systems.  This position requires excellent customer service skills along with strong technical skills to install, document, configure, troubleshoot, and repair the deployed solutions. Responsibilities <ul style="margin-bottom:0.0in;margin-top:13.3333px"> <li style="margin:10.0pt 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">The individual in this position will work independently and as part of a team to build, install, and troubleshoot complex computer and network systems. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Perform in-factory and on-site racking and cabling, systems configuration, and systems verification. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Assist local technical support and repair engineers. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Test and troubleshoot computer hardware and network issues. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Fully document processes, procedures, and all work performed. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Participate in growing Penguin Solutions’ technical capabilities through knowledge-sharing and team activities. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Lifting and carrying up to 50 lbs. </li> <li style="margin:0.0in 0.0in 8.0pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Travel up to 60% required.</li> </ul> Qualifications <ul style="margin-bottom:0.0in;margin-top:13.3333px"> <li style="margin:10.0pt 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Minimum of two years of experience in service installation of CAT6 and fiber cables. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Hands-on experience building or repairing compute servers. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Familiarity with data center settings. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Familiarity with Linux preferred but not required. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">US citizenship required. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Valid driver’s license. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">High school diploma or equivalent. </li> <li style="margin:0.0in 0.0in 1.0E-4pt 9.6px;line-height:16.0pt;font-size:10.0pt;font-family:Arial, sans-serif;color:black">Ability to communicate clearly and effectively. </li> </ul> Location This is a remote position in the United States. Travel Travel up to 60% is required. Compensation & Benefits The base pay range that the Company reasonably expects to pay for this position in the United States is $75,000 - $90,000; the pay ultimately offered may vary based on business considerations, including job-related knowledge, skills, experience, and education. The position is bonus-eligible, and there are medical, dental, and vision benefits available. There is a 401k saving plan and other benefits, such as Paid Time Off, Life Insurance, and an Employee Assistance Plan. Inclusion & Belonging Statement We are committed to creating an inclusive environment that embraces differences and fosters belonging for all. Equal Opportunity Statement We are an Affirmative Action/Equal Opportunity Employer and strongly committed to all policies which will afford equal opportunity employment to all qualified persons without regard to age, national origin, race, ethnicity, creed, gender, disability, veteran status, or any other characteristic protected by law.

Data Center Technician (US)