Data measurement Manager, CCX PCX SSA (Midrand, GT, ZA)

<style type="text/css"> </style> <p><span style="font-family:Arial, Helvetica, sans-serif">No Relocation Assistance Offered<br>Job Number #172632 - Midrand, Gauteng, South Africa<br><br><strong>Who We Are</strong><br><br>Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!<br><br>Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.</span><br> </p><h2><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Role Purpose</strong></span></h2> <p> </p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">The <strong>Data Measurement, CCX &amp; PCX Manager for Sub-Saharan Africa</strong> is a high-impact leadership role at Colgate-Palmolive, dedicated to transforming how we engage with both consumers (CCX) and professionals (PCX) across the region.</span></p> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">You will lead the strategy for data acquisition, measurement, and activation, ensuring that every digital interaction—whether with a shopper or a dental professional—is tracked, analyzed, and optimized. This role acts as the regional architect of our data-driven ecosystem, bridging the gap between technical infrastructure and commercial growth.</span></p> <p> </p> <p> </p> <h3><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Scope of Responsibilities</strong></span></h3> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Regional Data Stewardship:</strong> Act as the primary custodian of consumer and professional data models for SSA, ensuring data integrity, privacy compliance (POPIA/GDPR), and global alignment.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Unified Experience (CCX/PCX):</strong> Oversee the strategic integration of Consumer Experience and Professional Experience (e.g., dental professionals) into a single, cohesive data and marketing automation framework.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Advanced Measurement:</strong> Establish a "gold standard" for digital measurement, moving beyond basic vanity metrics to deep commercial attribution and ROI analysis.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Team Leadership &amp; Influence:</strong> Lead cross-functional squads—including agencies, Global Information Technology (GIT), and Business Intelligence—to deliver scalable marketing technology solutions.</span></p> </li> </ul> <p> </p> <h3><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Core Responsibilities</strong></span></h3> <h4><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>1. Data Strategy &amp; Platform Governance</strong></span></h4> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Lead the evolution of the <strong>Salesforce Ecosystem</strong> (Marketing Cloud, Data Cloud, and Health Cloud) to meet SSA acquisition and retention targets.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Define the roadmap for data collection across all touchpoints (Web, CRM, DTC, and Professional Portals).</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Ensure "Run and Operate" excellence for marketing technologies, serving as the final authority on solution design and User Acceptance Testing (UAT).</span></p> </li> </ul> <h4><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>2. Performance Analytics &amp; Data Measurement</strong></span></h4> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Partner with Business Intelligence (BI) teams to build comprehensive dashboards that track the holistic consumer/professional journey.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Integrate diverse data sets—including <strong>Syndicated Data (Nielsen), Retailer POS Data, and 1st Party Data</strong>—to provide a 360-degree view of business performance.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Drive the "Measurement Framework" for SSA, setting KPIs for acquisition costs, lifetime value (LTV), and engagement health.</span></p> </li> </ul> <h4><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>3. CCX &amp; PCX Activation</strong></span></h4> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Develop data-driven segmentation strategies to deliver personalized content to consumers and dental professionals at scale.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Architect the "Professional-to-Consumer" referral loop, ensuring that professional recommendations (PCX) are captured and nurtured within the consumer ecosystem (CCX).</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Oversee the functional requirements for new digital tools, ensuring they solve specific SSA market challenges while remaining globally compliant.</span></p> </li> </ul> <h4><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>4. Strategic Business Partnering</strong></span></h4> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Translate complex data insights into actionable commercial recommendations for the SSA Leadership Team.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Facilitate "Test-and-Learn" agendas to optimize media spend and CRM effectiveness.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Manage regional agency relationships specifically focused on data management and marketing automation.</span></p> </li> </ul> <p> </p> <p> </p> <h3><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Requirements &amp; Qualifications</strong></span></h3> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Education:</strong> Honours degree in Marketing, Business, Information Technology, or a highly analytical field (e.g., Statistics, Data Science).</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Experience:</strong> * Minimum 8 years of experience in Digital Marketing, CRM, or Business Intelligence within the FMCG or Healthcare sector.</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Proven track record in managing complex data ecosystems and marketing technology (MarTech) stacks.</span></p> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt">Experience working across diverse African markets is highly advantageous.</span></p> </li> </ul> </li> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Technical Proficiency:</strong> * <strong>Salesforce Expert:</strong> Deep knowledge of Salesforce Marketing Cloud and Data Cloud.</span></p> <ul> <li style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Analytics:</strong> Mastery of Google Analytics 4, Tableau/Looker Studio, and SQL.</span></p> </li> </ul> </li> </ul> <p><span style="font-family:arial, helvetica, sans-serif;font-size:12.0pt"><strong>Data Literacy:</strong> Advanced understanding of data architecture, API integrations, and 1st/3rd party data dynamics </span></p><p><br><span style="font-family:Arial, Helvetica, sans-serif"><strong>Our Commitment to Inclusion</strong><br>Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.</span><br><br><br><span style="font-family:Arial, Helvetica, sans-serif"><strong>Equal Opportunity Employer</strong><br>Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.<br><br>Reasonable accommodation during the application process is available for persons with disabilities. Please complete this<a href="https://docs.google.com/forms/d/e/1FAIpQLSdaxk_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform" target="_blank" rel="noopener"> <span style="color:#0000ff">request form</span></a> should you require accommodation.<br><br><span style="color:#000000">#LI-Hybrid</span></span></p>