Data Operations Administrator
Entity:
Finance
Job Family Group:
Job Description:
Overview
The Data Operations Administrator owns the execution of master data operations across Business Units.
This role ensures alignment to governance standards, Service Level Agreements (SLA), and internal controls while proactively managing data quality, operational risks, and stakeholder expectations to support operational excellence and compliance.
Key Accountabilities and challenges
Accountable for the accurate, complete and timely creation, modification and de-activation of master data records in line with master data standards, governance policies and Service Level Agreements (SLA). This includes, but not limited to vendor, material, customer, pricing and finance master data across relevant system.
Proactive tracking, analysis and resolution of outstanding master data issues, ensuring risks to business operations, reporting, or compliance are identified early. Bring up in a timely manner to obtain directions, decisions, or remediation support from appropriate authority levels.
Responsible for data gathering, maintenance and reporting to monitor Key Performance Indicators (critical metrics), service levels and operational trends within the master data management process, ensuring alignment to agreed targets.
Operate and leverage reporting tools to monitor data accuracy, integrity and synchronization across integrated systems, ensuring consistency of master data throughout the landscape.
Analyse root cause of data discrepancies and process failure and deliver actionable insights and recommendations to drive continuous improvement in efficiency, data quality, internal controls, and compliance with governance requirements.
Support master data related projects and initiatives by contributing to deployment activities, business requirement definition, testing support and transition into steady-state operations.
Develop and maintain process documentation, work instructions and procedures, ensuring document remain current and reflective of operational changes, system enhancements and governance updates.
Essential Education & Experience
Bachelor’s degree in Business Management, Finance, Accounting or related field.
Minimum 2 – 3 years of experience in master data management or related data operational role. Fresh graduate with relevant internship exposure will also be considered.
Exposure to JDE or SAP and Salesforce would be an added advantage.
Experience working in a cross-culturally and international/global business environment.
Ability to communicate and influence across different levels in the organization
Engaging and collaborative way of working
Shared service centre experience.
Flexible and able to work shifts when required to support business operations.
Approaches
Own your success - Accountable for delivering innovative business outcomes; Seeks opportunities to improve and digitize process delivery; Adheres to safe and ethical work practices
Think big - Actively builds own knowledge, capabilities and skills for the future; Values teamwork and collaborates to achieve results
Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and improvement of digital solutions to benefit customers
Effortless customer experiences - Understands customer needs and delivers digital seamless self-service customer experiences
Digital first - Applies creative digital solutions to solve problems
Key Competencies
Operational Excellence - Has a sound understanding of process and workflow streamlining, problem resolution and change management
Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks/threats and implements mitigation plans
Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state
Digital Fluency - Effectively uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data
Analytical Thinking - Systematically breaks down a complex problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends within a complex problem or situation. Challenges assumptions and reliability of acquired information
Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights
Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new ideas, projects and opportunities
Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes, and plans influencing strategy. Identifies short-term customer needs and communicates benefits to the collaborator. Knows when and how to use the chain of command
Problem Solving - Evaluates and prioritizes problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and solve problems
Relationship Management - Establishes and maintains relationships with peers and internal business partners to achieve results
Business Insight - Identifies new or alternative approaches to performing business activities more efficiently
At bp, we provide the following environment and benefits to you:
A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
Possibility to join our social communities and networks
Learning opportunities and other development opportunities to craft your career path
Life and health insurance, medical care package
And many other benefits.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer. We do not discriminate on the basis of protected characteristics like race, religion, color, sex, national origin, sexual orientation, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.