Director of Product Marketing

<div class="content-intro"><h2><strong>Who We Are</strong></h2> <p>Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers continuous identity verification and deepfake detection across voice, video, and digital interactions in real time.</p> <p>Enterprises rely on Pindrop to secure billions of high-risk customer interactions each year, including top U.S. banks, as well as leading insurers and healthcare providers. Powered by models trained on more than 1.5 billion real-world interactions annually and protected by 300+ patents, Pindrop restores trust while reducing fraud, lowering operational costs, and improving customer experience.</p> <p>Recognized by TIME as one of the Top 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.</p></div><h2><strong>What you'll do</strong></h2> <p>As <strong>Senior Director of Product Marketing</strong>, you will lead Pindrop's PMM function across Core, Pulse for Meetings, and Healthcare products and Analyst Relations and own the company's product positioning and category narrative. You will report directly to the CMO and operate as a senior leader on the marketing leadership team.</p> <ul> <li>Lead, coach, and develop a team of senior product marketers, setting a high bar for messaging quality, launch execution, and pipeline contribution.</li> <li>Own the company-wide product positioning and messaging architecture across all products, ensuring consistency from sales decks to analyst briefings.</li> <li>Define and execute go-to-market strategies for new and existing products in close collaboration with Product, Engineering, Sales, and Growth Marketing.</li> <li>Own the analyst relations (AR) program end-to-end: manage relationships with Gartner, Forrester, and IDC; lead the briefing and inquiry cadence; drive the company's response strategy to published research and competitive positioning in analyst reports.</li> <li>Own and drive new product introduction and new product launches cross-functionally.</li> <li>Serve as Pindrop's external authority on AI-driven voice security, representing the company at industry conferences, in analyst briefings, and in media engagements.</li> <li>Partner with the CMO to build Pindrop's category narrative for voice security and AI-driven fraud prevention.</li> <li>Drive competitive and market intelligence programs across all segments, including win/loss analysis, persona development, and competitive battle card ownership.</li> <li>Translate complex technical capabilities: Phoneprint, deepfake detection, carrier data signals, GenAI-powered fraud analysis — into evidence-led value-based storytelling that resonates with CISOs, fraud executives, and contact center leaders.</li> <li>Manage PMM program budgets and OKR accountability across all product lines, with direct ownership of pipeline influence and revenue metrics for the segment.</li> <li>Manage all internal and external product claims, customer reference programs, and documentation standards.</li> <li>Operate within Pindrop's agile pod model: serve as strategic advisor to each growth pod (Core, PFM, Healthcare) while holding the team accountable to sprint outputs and OKRs.</li> </ul> <h2><strong>Who you are</strong></h2> <ul> <li>You build categories, not just launches. You think in terms of market moments, not just feature releases.</li> <li>You lead through context and coaching. You develop your team to own outcomes and escalate with recommendations, not just problems.</li> <li>You are deeply fluent in AI and security technology and can represent Pindrop's differentiation with authority to analysts, press, and executive buyers.</li> <li>You are rigorous about metrics: pipeline contribution, analyst positioning, sales enablement adoption, and win rates are how you measure your team's impact.</li> <li>You operate with clarity in ambiguity. You use tight documentation, crisp briefs, and clear DRI ownership to create alignment without unnecessary meetings.</li> <li>You take accountability, under-promise, and over-deliver. You are transparent when priorities shift and fast to re-align your team.</li> </ul> <p>&nbsp;</p> <h2><strong>Your skill-set</strong></h2> <h3><strong>Must-haves</strong></h3> <ul> <li>10+ years of B2B SaaS product marketing experience, with at least 3 years managing and developing a PMM team.</li> <li>Proven ownership of an analyst relations program with Gartner, Forrester, or IDC — including briefings, inquiry management, and positioning in published reports (Magic Quadrant, Wave, or equivalent).</li> <li>Direct GTM experience with AI, security, authentication, voice biometrics, or contact center solutions with evidence of pipeline and revenue impact.</li> <li>Track record of building positioning and messaging architectures that align sales, marketing, and product around a unified market narrative.</li> <li>Strong executive communication skills — written, verbal, and visual. Comfortable presenting to C-suite buyers, board members, and industry analysts.</li> <li>Experience operating in an agile, pod-based, or sprint-driven marketing team.</li> </ul> <h3><strong>Nice-to-haves</strong></h3> <ul> <li>Direct experience marketing deepfake detection, voice biometrics, or fraud prevention solutions.</li> <li>Background in FSI, healthcare, or other regulated vertical markets.</li> <li>Familiarity with ABM platforms (DemandBase), CRM (Salesforce), and marketing automation (Marketo).</li> <li>MBA or technical master's degree.</li> </ul><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p>Please note that the base pay range is a general guideline only. Pindrop considers factors such as (but not limited to) scope and responsibilities of the position, a candidate's work experience, education/training, and key skills, as well as market and business considerations, when extending an offer. This position is eligible for additional compensation in the form of an annual discretionary bonus.</p></div><div class="title">US Base Pay Range</div><div class="pay-range"><span>$225,000</span><span class="divider">&mdash;</span><span>$270,000 USD</span></div></div></div><div class="content-conclusion"><h2><strong>Not sure if this is you?</strong></h2> <p>We want a diverse, global team, with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.</p> <h3><strong>AI - A Transformative Force</strong></h3> <p>At Pindrop, we view artificial intelligence as a transformative force that, when harnessed responsibly, can unlock unprecedented value for our customers, partners and society and enable and empower us to continue to deliver cutting-edge technology to combat fraud and unblur the lines between what it means to be human versus machine.</p> <p>Pindrop may use AI tools to help prioritize job applications for human review. The AI tool may analyze your work experience and skills to assess fit for the role, but does not consider your name or contact details. Applications with the strongest match to job requirements are prioritized for human review; not all applications may be individually reviewed.</p> <h3><strong>Pindrop is an Equal Opportunity Employer</strong></h3> <p>Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.</p></div>