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Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group. We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests. Royal Caribbean Group’s Commercial Planning Team has an exciting career opportunity for a full time E-Commerce Senior Analyst reporting to the Senior Manager, Marketing Analytics. This position will be working onsite from Miami. Position Summary: We are seeking a skilled Sr. Analyst eCommerce Analytics & Reporting to join our Central Analytics team. The ideal candidate will be responsible for analyzing eCommerce data, generating insightful reports, and providing actionable recommendations to enhance our online sales performance Essential Duties and Responsibilities: <div> Data Strategy & Leadership: </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Collect, analyze, and interpret eCommerce data from various sources. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Develop and maintain regular reports and dashboards to track key performance indicators (KPIs). </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Identify trends and provide data-driven insights to optimize the online shopping experience. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Collaborate with their Manager and other stakeholders to support decision-making. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Monitor and report on the performance of digital marketing campaigns. </li> </ul> </div> <div> Performance Analysis & Optimization: </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Analyze website traffic, conversion metrics, leads and sales data. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Identify trends, opportunities, and areas for improvement. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Provide insights to optimize marketing campaigns, user experience, and sales funnels. </li> </ul> </div> <div>   </div> <div> Reporting & Dashboards: </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Design and maintain dashboards and reports for executive leadership and stakeholders. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Ensure data accuracy, consistency, and timely delivery. </li> </ul> </div> <div>   </div> <div> Cross-functional Collaboration: </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Work closely with Marketing, Product, UX, and Merchandising teams to align analytics with business goals. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Support A/B testing, personalization, and other initiatives with data-driven insights. </li> </ul> </div> <div>   </div> <div> Tools & Technologies: </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Utilize tools such as Google Analytics, Adobe Analytics, SQL, Tableau/Power BI, and other relevant platforms. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Stay updated with emerging trends and best practices in eCommerce analytics. </li> </ul> </div> Qualifications, Knowledge and Skills: <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Bachelor's degree in Business, Marketing, Data Science, or a related field. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> 5+ years of experience </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Proven experience in web/eCommerce analytics and reporting. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Proficiency in analytical tools such as Google Analytics, Adobe Analytics, Excel, and BI/data visualization software. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Strong analytical and problem-solving skills with attention to detail. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Excellent communication and presentation skills. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Experience with eCommerce platforms. </li> </ul> </div> <div> <ul style="list-style-type:disc"> <li style="font-family:'times new roman', times, sans-serif;font-size:14.0pt"> Knowledge of SQL and digital marketing strategies. </li> </ul> </div> We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. No immigration sponsorship offered. Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

E-Commerce Senior Analyst (Miami, FL, US, 33132)