Expert Analyst SAP

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Global Reach with a Local Touch

• 140+ years serving healthcare

• Over 14,000 teammates worldwide

• Serving healthcare partners in 80 countries

• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

• 40+ distribution centers

• Portfolio of 300 propriety and branded product offerings

• 1,000 branded medical product suppliers

• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.

• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.

• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.

• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.

• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.

• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.

• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.

• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

The anticipated pay range for this role is as follows: up to $130k yr./. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

We are seeking a highly skilled Expert SAP Basis Engineer to lead the design, administration and optimization of Owens and Minor SAP landscapes. This position is responsible for maintaining SAP ecosystems to ensure optimal performance, availability and security is met. This includes:

• Facilitating and managing the delivery and support of the SAP Basis portion of projects/programs within IT functional area.
• Coordinating and taking the lead role on technical enhancement, development and support in SAP Basis area.
• Installing and configuring Basis components, interfaces and enhancements.
• Participating and managing in SAP Portal development, SAP UI5/Fiori, and JAVA web-Dynpro.
• Producing functional and SOP (Standard Operating Procedure) documentation.

System Performance Monitoring and Support

• Monitor and maintain system performance on all SAP systems and troubleshoot production issues proactively.
• Ensure SLA compliance for system availability and response times

Landscape & Architecture Management

• Maintain current SAP system landscapes across DEV, QA, and PROD environments
• Support high availability, disaster recovery, and business continuity setups
• Manage and support cloud based platforms (SAP IBP)
• Perform optimal system sizing, capacity planning, and scalability

SAP System Administration and System Optimization

• Install, configure, and maintain SAP systems (ECC, BW, Solution Manager etc.)
• Perform system copies, client copies, and system refresh activities
• Manage SAP kernel upgrades, patching, and transport management
• Work closely with DBAs on database optimization strategies

Project / Initiatives Delivery

• Lead on SAP Basis component on IT projects/initiatives
• Work closely with IT stakeholders and business owners to define business requirements/goals and identify and resolve business systems issues
• Simultaneously coordinate activities for multiple projects and activities
• Coordinate and facilitate end to end testing, including SIT and UAT, for modified and new systems

Stakeholder Collaboration

• Work closely with application teams, infrastructure teams, vendors, and business stakeholders
• Provide technical guidance and mentorship to junior Basis team members
• Participate in on-call support rotation and occasional weekend activities for critical system patches and upgrades
• Perform other duties as assigned by Senior Manager

Automation & Innovation

• Drive automation initiatives (e.g., scripting, monitoring alerts, provisioning)
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems
• Conduct research on software products to justify recommendations and to support purchasing efforts
• Improve operational efficiency through tools and process optimization
• Stay updated with SAP roadmap (e.g., S/4HANA, RISE with SAP)

• BA/BS in Information Technology or Computer Science and at least 8 years professional experience working within SAP Basis administration area.
• Minimum 5 years of experience on completing SAP Basis component in SAP project lifecycle (e.g. planning, analysis, design, testing, implementation, and documentation)
• Experience with SAP upgrades, migrations, and Unicode conversions
• Working Knowledge of traditional databases (Oracle, SQL Server, DB2) and Linux/Unix/Wintel environments
• Minimum 5 years of experience working in a customer service orientated environment.
• Ability to work with diverse remote teams
• Strong analytical and problem-solving skills
• Excellent verbal and written communication and stakeholder management skills
• Ability to work in a fast-paced, high-availability environment
• High energy, self-motivated team player with strong interpersonal skills
• SAP certifications (e.g. SAP Basis) highly desirable
• ITIL certification or experience with ITIL processes preferred

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.