Freelance Community Manager ( German Speaking )

<h4><span style="text-decoration: underline;">Freelance Community Manager - </span>( Must be able to speak, write and read in German )</h4> <p>Freelance Contract Asap - on going&nbsp;</p> <p>Are you passionate about social media, digital culture, and building meaningful connections online? We’re looking for a dynamic Community Management Specialist to become the voice of the brand across social platforms.</p> <p>In this role, you’ll be at the heart of the conversation — engaging directly with communities, answering consumer questions, resolving customer concerns, and turning challenging interactions into positive brand experiences. From managing fast-moving social conversations to navigating negative sentiment with confidence and empathy, you’ll play a key role in shaping how audiences connect with the brand every day.</p> <p>What you’ll be doing:</p> <ul> <li> <p>Delivering best-in-class community management across social platforms.</p> </li> <li> <p>Engaging with audiences in real time and directing users to the right resources when needed.</p> </li> <li> <p>Responding to customer questions, feedback, and complaints with professionalism and personality.</p> </li> <li> <p>Managing sensitive or negative conversations and helping protect brand reputation online.</p> </li> <li> <p>Monitoring trends, conversations, and emerging issues across digital channels.</p> </li> <li> <p>Creating positive, engaging experiences that strengthen community trust and loyalty.</p> </li> </ul> <p>We’re looking for someone who thrives in fast-paced digital environments, understands online culture, and knows how to turn every interaction into an opportunity to build stronger relationships.</p> <p><strong>Candidates must be authorised to work in the U.K.</strong></p>