Global Workplace Services Assoc Analyst

Overview Work Place Services role is responsible for the governance and delivery of all IT and AV aspects of the Cork refurbishment project. WPS role to define requirements, ensure compliance with corporate IT and security standards, review and approve designs and changes, and provide technical guidance to the project team. Responsible for testing, commissioning, and handover to ensure IT/AV systems are delivered and integrated successfully into operations across the Cork campus. This is a SPC role until end of 2026. Who We are: We are the concentrate team in PepsiCo (PGCS) working across the Beverage, Nutrition and Snacks categories to deliver concentrate for many of PepsiCo’s mega brands including Gatorade, 7Up and Pepsi.   We are at the heart of PepsiCo products, sourcing ingredients to manufacture more than 1,200 recipes for our brands.  We are a global organisation, situated in 15 locations across 6 countries offering careers in various functions from Manufacturing, Supply Chain, Procurement, Quality, Finance, R&D, HR and IT. We collaborate in our fast-paced global organisation and are passionate about creating and delivering much-loved household brands to markets across the world.  Responsibilities IT/AV Governance, Design Assurance & Security Compliance Define and govern IT and AV requirements for the Cork refurbishment, ensuring alignment with business needs and site operational readiness. Ensure refurbishment solutions comply with corporate IT architecture, cybersecurity, and physical security standards; identify and drive remediation of any gaps. Review, challenge, and approve IT/AV designs, drawings, and technical specifications (e.g., network, Wi‑Fi, meeting rooms, digital signage) to ensure quality, maintainability, and standards compliance. Own IT/AV governance for the project: participate in design reviews, risk assessments, and change control to protect scope, schedule, budget, and operational outcomes. Provide technical guidance to the project team, vendors, and contractors; coordinate with corporate IT and Security to resolve issues and secure timely approvals. Testing, Commissioning & Handover Plan and lead testing and commissioning activities for IT and AV systems, ensuring end-to-end integration and performance. Ensure delivery of complete as-built documentation, configuration records, and support runbooks for all implemented IT/AV solutions. Lead handover to operations, including knowledge transfer and stakeholder training, and confirm post-go-live support arrangements. Project Leadership Lead the IT/AV workstream for the Cork refurbishment, defining deliverables, milestones, and dependencies across the project lifecycle. Coordinate planning and execution with Facilities, Construction, Network/Infrastructure, Security, and vendors to ensure readiness at each project phase. Track and communicate IT/AV risks, issues, and decisions; escalate as needed and drive resolution through agreed governance forums. Stakeholder Engagement Act as the primary IT/AV point of contact for the refurbishment programme, aligning local site needs with corporate IT and Security requirements. Provide regular stakeholder updates (progress, risks, upcoming cutovers) and support communications during commissioning and go-live activities. Qualifications Core Skills & Competencies Demonstrated technical expertise in workplace, end‑user computing, IT infrastructure, and AV/VC technologies within an enterprise environment. Proven ability to lead and deliver complex projects, with strong change management and stakeholder engagement throughout the delivery lifecycle. Excellent communication skills, with the ability to translate technical concepts. Strong stakeholder management capability, building effective relationships across IT, business functions, vendors. Ability to operate effectively under pressure, managing incidents, escalations, and competing priorities. Strong analytical and problem‑solving skills, with a structured approach to identifying root causes and implementing sustainable solutions. Solid understanding of IT service management principles, operational governance, and continuous service improvement. Essential Qualifications and/or experience Third level qualification in an IT discipline. 1 to 3 years’ experience in a similar technical support role Strong written and verbal communication skills. Ability to integrate well within a team environment Experience supporting a large user base in a multicultural environment.