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---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------<table class="MsoNormalTable" style="width:767.0px;border-collapse:collapse;border:medium none currentcolor" border="1" cellspacing="0" cellpadding="0"> <tbody> <tr> <td style="width:252.135px;border:1.0pt solid windowtext;background-color:black;padding:0.0in 5.4pt" valign="top"> Job Title: </td> <td style="width:483.247px;border-width:1.0pt 1.0pt 1.0pt medium;border-style:solid solid solid none;border-color:windowtext windowtext windowtext currentcolor;padding:0.0in 5.4pt" valign="top"> Lead Analyst, Advanced Technology </td> </tr> <tr> <td style="width:252.135px;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor windowtext windowtext;background-color:black;padding:0.0in 5.4pt" valign="top"> Office location: </td> <td style="width:483.247px;border-width:medium 1.0pt 1.0pt medium;border-style:none solid solid none;border-color:currentcolor windowtext windowtext currentcolor;padding:0.0in 5.4pt" valign="top"> Bengaluru / Hybrid </td> </tr> <tr> <td style="width:252.135px;border-width:medium 1.0pt 1.0pt medium;border-style:none solid solid none;border-color:currentcolor windowtext windowtext currentcolor;background-color:black;padding:0.0in 5.4pt" valign="top"> Job Type (perm/FTC) </td> <td style="width:483.247px;border-width:medium 1.0pt 1.0pt medium;border-style:none solid solid none;border-color:currentcolor windowtext windowtext currentcolor;padding:0.0in 5.4pt" valign="top"> Permanent </td> </tr> <tr> <td style="width:735.382px;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor windowtext windowtext;padding:0.0in 5.4pt" colspan="2" valign="top"> </td> </tr> <tr> <td style="width:735.382px;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor windowtext windowtext;background-color:black;padding:0.0in 5.4pt" colspan="2" valign="top"> Context & Job Purpose </td> </tr> <tr style="height:53.05pt"> <td style="width:735.382px;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor windowtext windowtext;padding:0.0in 5.4pt" colspan="2" valign="top"> GXO is seeking an experienced Lead Network Engineer to support the implementation, operation, and continuous improvement of our global enterprise network infrastructure. This role is responsible for ensuring high network availability, reducing incident resolution times, and supporting large-scale transformation initiatives, including SD-WAN deployments, infrastructure modernization, and cloud connectivity enhancements. As a key member of the Global Network Services team, you will collaborate closely with internal engineering teams and strategic vendor partners to maintain operational excellence and deliver a standardized, secure, and scalable network environment worldwide </td> </tr> <tr> <td style="width:735.382px;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor windowtext windowtext;background-color:black;padding:0.0in 5.4pt" colspan="2" valign="top"> Key responsibilities </td> </tr> <tr> <td style="width:735.382px;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor windowtext windowtext;padding:0.0in 5.4pt" colspan="2" valign="top"> Network Operations & Support <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif">Support day-to-day network operations, including incident triage, troubleshooting, and service restoration. </li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif">Coordinate with managed service providers and vendors to resolve network issues effectively. </li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif">Drive continuous improvements in network stability, availability, and performance. </li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif">Participate in major incident management, root cause analysis, and problem resolution activities.</li> </ul> Network Engineering & Implementation <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif">Execute network configuration changes, upgrades, and deployments in accordance with global standards.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif">Support network modernization initiatives, including SD-WAN implementations and infrastructure refresh programs.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif">Perform pre-deployment validation, implementation support, and post-deployment verification activities.</li> <li style="margin-top:0.0in;margin-right:0.0in;margin-bottom:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif">Assist with lifecycle management, including hardware refreshes, software upgrades, and remediation of end-of-life infrastructure.</li> </ul> Vendor & Service Management <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Monitor vendor performance against service levels and operational expectations. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Escalate and manage issues related to delivery quality, SLA compliance, and project execution. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Serve as a key liaison between internal stakeholders and external service providers.</li> </ul> Documentation & Continuous Improvement <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Maintain accurate network documentation, diagrams, standards, and operational runbooks. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Identify opportunities to improve operational processes, automation, and troubleshooting workflows. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Support initiatives that transition operations from reactive support to proactive monitoring and management</li> </ul> Cross-Functional Collaboration <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Partner with Architecture, Platform Services, Security, and Cloud teams to ensure alignment with enterprise standards. </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Support strategic transformation initiatives and future-state network designs.</li> </ul> </td> </tr> <tr> <td style="width:735.382px;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor windowtext windowtext;background-color:black;padding:0.0in 5.4pt" colspan="2" valign="top"> Education & Certifications required: </td> </tr> <tr style="height:108.4pt"> <td style="width:735.382px;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor windowtext windowtext;padding:0.0in 5.4pt" colspan="2" valign="top"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="line-height:15.0pt;margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">One or more of the following certifications are preferred:</li> <li style="line-height:15.0pt;margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">CCNP or equivalent networking certification</li> <li style="line-height:15.0pt;margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Fortinet Certified Solution Specialist</li> <li style="line-height:15.0pt;margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">HPE Certified Network Professional</li> <li style="line-height:15.0pt;margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">Palo Alto Security Operations Professional</li> <li style="line-height:15.0pt;margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif;margin-left:0.0px">ITIL Foundation certification or equivalent operational experience</li> </ul> Experience <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">7-11 years of experience in Network Engineering, Network Operations, or Infrastructure Support.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Strong understanding of enterprise networking technologies, including: <ul style="list-style-type:circle;margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Routing and Switching</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">WAN technologies</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">VPN solutions</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Wireless networking (WLAN)</li> </ul> </li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Experience troubleshooting complex network incidents across multiple technology domains and vendors.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Experience working within outsourced or managed-services environments.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Knowledge of network monitoring platforms and ITSM/ticketing tools.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Familiarity with cloud networking concepts; Google Cloud experience is advantageous.</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Experience supporting multi-site, regional, or global network environments preferred</li> </ul> </td> </tr> <tr> <td style="width:735.382px;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor windowtext windowtext;background-color:black;padding:0.0in 5.4pt" colspan="2" valign="top"> Preferred Skills </td> </tr> <tr> <td style="width:735.382px;border-width:medium 1.0pt 1.0pt;border-style:none solid solid;border-color:currentcolor windowtext windowtext;padding:0.0in 5.4pt" colspan="2" valign="top"> <ul style="margin-bottom:0.0in;margin-top:0.0px"> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Experience with one or more of the following technologies is highly desirable:</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Fortinet SD-WAN</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Aruba Central</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Cisco Meraki</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Forcepoint Solutions</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Enterprise Network Monitoring Tools</li> <li style="margin:0.0in 0.0in 0.0in 0.0px;font-size:12.0pt;font-family:'Times New Roman', serif">Cloud Connectivity and Hybrid Network Environments</li> </ul> Working Environment This role supports GXO's global logistics and warehouse operations and contributes to a large-scale network transformation journey involving SD-WAN deployment, modernization of legacy infrastructure, and increased cloud adoption. The position operates within a highly collaborative, globally distributed environment Travel <ul style="margin-top:0.0in;margin-bottom:0.0in" type="disc"> <li style="margin-bottom:6.0pt;margin-top:0.0in;margin-right:0.0in;font-size:12.0pt;font-family:'Times New Roman', serif">Up to 10% travel may be required for critical deployments, project activities, or operational support.</li> </ul> </td> </tr> </tbody> </table> ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Lead Analyst, Advanced Technology (Mumbai, MH, IN, 400079)