Manager, Merchandise Analytics

The Manager, Merch Analytics Hindsight owns the enterprise post-season and post-launch analytical discipline for the Merchandise organization. This role establishes the rigor by which the business looks backward — measuring what actually happened against what was planned — so that forward-looking plans are grounded in evidence rather than intuition.

The Manager builds and maintains the hindsight framework spanning assortment performance, promotional effectiveness, sales and margin forecast accuracy, and new product introduction outcomes. Findings are translated into specific, actionable recommendations that feed directly into assortment planning, pricing strategy, and demand planning cycles.

This role is designed for an analytically rigorous professional who is equally comfortable interrogating SKU-level data and presenting a clear performance narrative to Merchant and Planning leadership.

Who We Are

At Bob’s, we have fun, we love what we do, and it shows in our expansive growth! Bob’s Discount Furniture is more than just a furniture store. We are one of the fastest growing omni-channel furniture retailers in the country.

How We Will Support You

At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun team-oriented work environment and great benefits! Let us tell you more.

Benefits & Perks- We’ve got you covered! We believe in supporting our employees and their families in the best ways possible is a top priority. We focus on three core wellness pillars: Emotional, Physical and Financial. Below are just some of the benefits that we offer:

• Feeling under the weather, we’ve got you covered! We offer Nationally provided Medical, Dental and Vision Insurance
• Paid Vacation, Personal Days, Sick Days, Holidays, work anniversary and your Birthday! After all, your birthday should be a holiday
• 401(k) Profit Sharing Plan with a Generous Company match!
• Pet Insurance to help keep your furry friends happy and healthy
• Life insurance – Employer-paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
• Financial Planning, Voluntary Legal Benefits and Wellness Plans
• We already offer value priced furniture, but on top of that we offer a Generous Employee Discount starting on your 1st day!
• Additional Employee Discounts through the “Hays Perks discount program” offering hundreds of online discounts from your favorite merchants.
• And so much more!

Culture and Core Values- At Bob's we have a set of core values that shape the decisions we make every day and help define our company culture. These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability and Fun.

DIVERSITY IS A CORE VALUE AT BOB’S

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

Learn and Grow- We believe in developing our team members and helping them grow both personally and professionally! We promote Professional Development: In-person, virtually and offer an infinite library of on-demand classes in Workday Learning. We also offer Tuition Reimbursement as well as the BDF Education Foundation Scholarship Program open to employees and their dependents. Want to grow at Bob’s professionally? We look to promote from within our organization by having robust succession planning in place to ensure that our team members have the opportunity to advance their careers.

Key Responsibilities

Hindsight Framework & Reporting

• Own the hindsight calendar and cadence: establish and manage the recurring post-season, post-promotion, and post-launch review process across all merchandise categories
• Build standardized hindsight templates: develop consistent analytical templates covering sell-through, margin realization, forecast accuracy, markdown effectiveness, and inventory productivity
• Maintain data lineage and definitions: ensure consistent metric definitions and reliable data sourcing so that hindsight outputs are trusted and comparable period over period
• Deliver the hindsight package: prepare and present findings to Merchants, Planning, and senior leadership with clear, prioritized recommendations

Performance Analysis

• Assortment hindsight: quantify SKU and category-level productivity, identifying winners, underperformers, and structural patterns that should inform the next assortment cycle
• Promotional and pricing hindsight: measure the incrementality and margin impact of promotional events and pricing actions; distinguish true lift from pull-forward and cannibalization
• New product introduction hindsight: evaluate NPI performance against pre-launch forecast and go/no-go criteria; feed learnings back into the forecasting framework
• Demand forecast accuracy measurement: own the measurement of demand forecast accuracy and bias by category, item, and horizon; partner with Demand Planning on root-cause and remediation
• Margin forecast accuracy measurement: own the measurement of margin forecast accuracy and bias by category, item, and horizon; partner on root-cause and remediation

Insight to Action

• Close the loop: ensure hindsight findings are documented, owned, and translated into changes in assortment, pricing, or planning assumptions — not simply reported
• Partner with Merchants: serve as an analytical thought partner to the merchant teams, framing findings constructively and focusing on the decisions they should change
• Continuously improve the framework: refine the hindsight methodology over time as data availability, tooling, and business questions evolve

Success Metrics

In the first 12 months, the Hindsight role will be evaluated on:

• Adoption: Hindsight reviews established as a standing input to the assortment and pricing planning cycles across all major categories
• Actionability: A documented decision log demonstrating specific plan changes driven by hindsight findings
• Forecast Accuracy: Established baseline measurement of forecast accuracy and bias, with a demonstrated improvement trend

Required Competencies:

• Bachelor's degree in Business, Finance, Statistics, Economics, or a related analytical field
• 6+ years of experience in financial analysis, merchandise finance, retail analytics, FP&A, banking, or a comparable analytical role
• Advanced Excel and financial modeling skills
• Experience with data visualization tools such as Power BI or Tableau
• Demonstrated ability to translate complex analysis into concise, actionable recommendations for non-technical audiences
• Strong communication skills, with the ability to present findings clearly to cross-functional leadership
• Strong attention to detail with the discipline to maintain consistent definitions and reproducible analysis
• High standards for accuracy and analytical integrity, with the ability to move quickly without sacrificing either
• Demonstrated ability to work calmly in a fast-paced team environment while managing multiple concurrent workstreams

Preferred Competencies:

• Prior experience designing or significantly improving post-season or hindsight processes
• Proficiency in SQL or a comparable data query language
• Experience with enterprise planning tools such as Oracle, Hyperion, or similar
• Experience with enterprise resource planning software such as SAP
• Experience in furniture, home, or big-ticket retail

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

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