Marketing Systems Analyst

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.

In this position...

As a Vehicle Remarketing Analyst, you will identify, analyze and develop solutions to enhance and support Vehicle Remarketing systems and processes that manage used vehicle inventory and sales. You will work closely with our Ford Credit IT partners to help deliver system updates and enhancements. You will also work with internal and external customers to coordinate and communicate changes, lead implementations and troubleshoot issues.

This role is in Dearborn, MI and is a hybrid work model (in-office 4 days/week).  

What you'll do...

• Learning Vehicle Remarketing business processes to become the subject matter expert by documenting business process flows and identifying opportunities for improvement.
• Serving as the business lead on development and enhancement projects for Vehicle Remarketing systems that manage Ford and Ford Credit used vehicle inventory and sales.
• Developing business requirements and process flows and working with our IT partners to create/update specifications. Develop test plans and cases, review IT test results and perform UAT testing to validate business requirements. Log issues and work with the IT team to resolve.
• Working with other Ford and Ford Credit business and system areas to provide analytical support and troubleshooting for requests such as cash flows, account balances, tax audits, and data requests.
• Maintaining inbound and outbound record layouts and communicating changes to all customers both inside and outside the Company.
• Coordinating and reviewing testing for all changes between vehicle remarketing systems and external systems such as auction and ramp systems.
• Assisting customers within the company (Vehicle Remarketing Area Managers, Ford Credit Central Office and Business Centers, CVMS, ARS, eFRIS, Wholesale, CATS, Dealer Contracts, Ford of Canada, Treasury, etc.) with problem resolution, information requests, intra-company communications, new program coordination and follow-up.
• Assisting Used Vehicle Information System (UVIS) customers outside the company (AutoTec, Auctions, Carfax/Carproof, etc.) with problem resolution, information requests, inter-company communications, new program coordination, and follow-up.

You'll have...

• Bachelor’s degree in business or equivalent field
• Self-starter with strong analytical skills, strong oral and written communication skills.
• Program/project management experience, business requirement and Test Case development experience.
• Ad hoc reporting experience (WebFocus experience preferred), Microsoft Office application experience - including Excel, Word and Outlook.

Even better, you may have...

• Prior vehicle termination processing, UVIS/VRHUB, Workflow and DISNE experience
• Familiarity with project management software (i.e. JIRA)

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
 

This position is a salary grade 7-8 and ranges from $86,600-$166,200. 

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. 

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