Metering Field Scheduling Analyst I/II (RICHMOND, VA, US, 23294)

<p> </p> <p><span style=""><span>Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today<span style="">.</span></span></span></p> <p> </p> <p>We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility.</p> <p>Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity. <br> <br> At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.<br> <br> This position does not offer relocation assistance. </p> <p> </p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><u><b>Job Summary</b></u></H2> </div><div><p>Learns to analyze daily order priority, order volume, and resource availability to ensure efficient routing and dispatching to field personnel. Develops skills for communicating with field metering personnel through various channels to adjust routes and work accordingly. Develops the ability to efficiently monitor and initiate routing plans throughout the day to ensure highest priority orders are dispatched to accommodate an 8 hour day, with a focus on minimizing overtime. Learns to update ARCOS, to determine resource needs, and to initiate callouts. With assistance, supports communications from stakeholders such as Call Center representatives, field Operations and Construction personnel, Billing, Credit, Regional Operations Center (ROC), as well as external customers. With training, performs a wide variety of specialized and complex metering functions (Priority Work Requests-PWQ, daily route scheduling, etc.). Learns a wide variety of information related to Metering Operations and procedures to be able to answer questions. With training, utilizes computer systems and/or related equipment to record, enter, store and retrieve information (Service Order Automated Routing System (SOAR), SAP, Billing, Credit, ARCOS). Compiles regular and special reports using established formats and procedures.</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><u><b>Required Knowledge, Skills, Abilities &amp; Experience</b></u></H2> </div><div><p>The knowledge, skills, abilities and experience required for entry into this job include the following:</p> <p>0 to 2 years of related experience (Metering Field Scheduling Analyst I) or 3+ years of related experience (Metering Field Scheduling Analyst II). Ability to continually analyze information and data throughout the day in the performance of duties and responsibilities. Ability to manage multiple activities, remote resources, and constantly changing priorities. Good analytical and problem solving skills. Ability to learn company and department procedures associated with field metering support and their application. Ability to learn and apply relevant IBEW contract provisions. Ability to work independently and within a team environment. Good general computer skills with word processing and database applications (and ability to learn specific systems such as SAP, CBMS, and SOAR). Strong keyboarding skills. Strong oral and written communication skills. Ability and desire to work non-traditional shifts. May require certifications or special training. Associates degree a plus</p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><u><b>Education Requirements</b></u></H2> </div><div><p>Required degree (equivalency not accepted in lieu of required degree):</p> <p>High School Diploma or GED</p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><u><b>Licenses, Certifications, or Quals Description</b></u></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><u><b>Working Conditions</b></u></H2> </div><div><div>Office Work Environment 76 -100%</div><div>Travel Up to 25%</div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><u><b>Other Working Conditions</b></u></H2> </div><div></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="word-wrap:break-word"><H2 style="margin:0.0px"><u><b>Test Description</b></u></H2> </div><div>No Testing Required</div></div></div><p> </p> <p><b><u>Export Control</u></b></p> <p><br> Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law.  Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.</p> <p> </p> <p><b><u>Other Information</u></b></p> <p><br> We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more.   To learn more about our benefits, click here<span style=""> <a href="http://www.dombenefits.com"><span style="">dombenefits.com.</span></a></span></p> <p>Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability. </p> <p>You can experience the excitement of our company – it's the difference between taking a job and starting a career.</p>