Mobile Response and Stabilization Services (MRSS) Supervisor

We are seeking a highly organized, clinically skilled professional to support referral coordination, team supervision, crisis response, and community collaboration. This role serves as a key liaison between internal teams, schools, and county partners while providing leadership and direct service support.

Key Responsibilities

• Referral & Communication Coordination

• Answer incoming calls and dispatch referrals (Monday 8:00–10:00 a.m.; Tuesday–Thursday as scheduled)

• Screen and filter calls for supervisors as appropriate

• Coordinate and assign SPOC (Single Point of Contact) responsibilities

• Manage and maintain program spreadsheets and tracking systems

• Clinical & Direct Service Responsibilities

• Assign and/or provide Parent Peer Support services

• Leadership & Supervision

• Provide individual supervision for assigned team members

• Attend and help lead team meetings

• Community & System Collaboration

• Attend RMP meetings and complete monthly RMP reports

• Participate in county crisis meetings

• Participate in county sexual assault collaboration meetings

• Attend COE (Case Western Reserve) meetings

• Assign and/or complete CANS (Child and Adolescent Needs and Strengths) assessments

• Provide school-based services on Wednesdays

• Provide crisis response and stabilization services as needed

• Support, supervise, and coach team members during crisis responses